Charles Suter
Charles Suter at Don Ayres Honda

Charles Suter | Page 11

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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202 Reviews

Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That’s why his first order of business is to try and put them at ease. “I try to explain why or how the problem occurred,” he says. “Then, we talk about what we can do to prevent it from happening again.” Chuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership’s longtime customers. “It’s amazing … the loyalty that Honda customers have is amazing.” Chuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.

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202 Reviews

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202 Reviews of Charles Suter

August 05, 2018

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Outstanding dealership We have recently purchased our fourth vehicle from Don Ayers. Above excellent service begins with the sale and continues with the service center. More

by Repeating customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Baney , Jake with finance

July 04, 2018

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Friendly, informative, and fair I went to Don Ayres to get an idea of what vehicles are available on the market that would meet my relatively stringent criteria. I wasn’t dedicated t More

by Mdarcym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Oberlin , Cleveland Brock, Cody Chapman, Josh Chase, Bill Hulwick

July 01, 2018

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Service on CRV & Ridgeline The service we have at Don Ayres is always the best, Chuck always has the answer for our questions and the needs we have on our vehicles. More

by CRVRidgeline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 10, 2018

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Always Top Notch Service Love the service I receive from Don Ayres. Staff is always quick to acknowledge & point you in the right direction. Would really like it if they had More

by Gramma Deli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 19, 2018

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Consistently the Best Chuck is consistent, honest, and just overall great to work with. I've been bringing my Honda vehicles to him for over 14 years. I highly recommend More

by Mike15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 19, 2018

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Great service! I have had a Honda vehicle for over 10 years, and I always have them serviced at Don Ayres. The service department is awesome. They are honest, timel More

by Madeline3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Settle, Jeremy Sullivan , Dillon Steenport, Tony Vincent

October 15, 2017

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Continued excellence Always love coming to Don Ayres - have purchased 2 vehicles in the past, most recently July 2016. Another purchase today. Only 3 of the model we purch More

by Laura5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Squires, Jon Walker , Jarod Burgess

October 14, 2017

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Great service Charles has always taken good care of me and is always willing to go out of the way too meet my needs. Keep up the good work Charles. More

by CODY WADDLES
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

September 14, 2017

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long-term relationship i've been associated with this Honda dealer for 25 years . Always felt very confident in purchases or repairs. The staff and mechanics are exceptio More

by dr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlo Borg , Nathan Montange, The gentleman named Connor did the detailing on my certified vehicle and did an excellent job

July 17, 2017

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Employee Rating

Oil Change with Chuck! Chuck goes above and beyond every time I take my car to him. I have taken my car to him for over 2 years now! I would recommend him to anyone. More

by Kier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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