Charles Suter
Charles Suter at Don Ayres Honda

Charles Suter | Page 10

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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202 Reviews

Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That’s why his first order of business is to try and put them at ease. “I try to explain why or how the problem occurred,” he says. “Then, we talk about what we can do to prevent it from happening again.” Chuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership’s longtime customers. “It’s amazing … the loyalty that Honda customers have is amazing.” Chuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.

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202 Reviews

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202 Reviews of Charles Suter

July 11, 2020

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Chick was very helpful with Keeping me distanced from others which I really appreciated. He goes out of his way to make each visit pleasant. More

by Deckgirl
Recommend Dealer
Yes

July 09, 2020

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Just purchased my fourth Honda. Did a test drive. Didn’t need to - Honda’s always a quality vehicle. From service to sales - excellent people! More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Hitzemann, Doug Settle , Shawn Trice

September 28, 2019

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2nd Generation of Don Ayres customers My father was an acquaintance Don Ayres many many years ago. So growing up and now as an adult, mother and grandmother I still purchase my vehicles f More

by momdirenzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlo Borg , Jeff Ward

September 05, 2019

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Rick Kruger ROCKS!! Rick helped me figure out how to get my Apple car play working! I could not figure it out for months and came back to the dealership and he worked wi More

by Shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Kruger , Rick Kruger

May 15, 2019

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As Expected Rick Kruger has sold me at least six Honda vehicles. I trust him. I respect him. He has consistently met my needs and wishes each time I have purch More

by larrybott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Kruger , Josh Chase, Rick Kruger

December 22, 2018

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Great experience! Andy was a delight to work with & made the process easy. Chuck, in service, was ready to help with our add ons. Great team to work with! More

by Peters family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Hitzemann , Shannon Hoover

September 30, 2018

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Outstanding Best car dealership - best salesman. Period! I just bought my 8th Honda in 9 years. Every car I purchased I received excellent service. Rick Squi More

by Warrenee68
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Squires, Rick Kruger , Rick Kruger

September 27, 2018

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The absolute top notch service advisor Although everyone in the service dept are truly wonderful, I am specifically writng a review of Charles Suter. He has been my service advisor for app More

by edlchiang62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Settle

September 10, 2018

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Going the extra mile. Great experience again with Don Ayres. They were sure to answer all of our questions, met all of our requests in a timely manner and went above and be More

by Honda_Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Baney, Evan Johnston

August 20, 2018

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Great experience purchasing a car Jacskson Odle is a first-rate salesman. I usually do not like the process of buying a car because of the money involved, but in this case I actually More

by edlchiang62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Squires, Caleb Craun, Jackson Odle , Edward Chiang

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