Dealer Reviews
Cars for Sale
Dealer Log In
Charles Williams
200 Reviews
200 Reviews of Charles Williams
January 24, 2019
Good service We appreciate Sue Oertle for her help in getting our appt and Charles Williams in service Dept who had our work doe. We would most certainly recommend We appreciate Sue Oertle for her help in getting our appt and Charles Williams in service Dept who had our work doe. We would most certainly recommend Masters/GMC Buick to anyone looking for another car. Thank you for our great service. Sincerely, Guy Able More
by Mable
Other Employees Tagged: Sue Oertle
January 22, 2019
Friendly and fast Friendly, explain everything they were doing . the wait was not long.the cost I thought was a little too high other than that every thing was great Friendly, explain everything they were doing . the wait was not long.the cost I thought was a little too high other than that every thing was great More
by Marie45
Verified CustomerOther Employees Tagged: Gene Baxley
January 18, 2019
Express Oil Change 2 hours and 15 mins is too long for an oil change! What is the purpose of making an appointment? Could understand if this was the first time but this 2 hours and 15 mins is too long for an oil change! What is the purpose of making an appointment? Could understand if this was the first time but this happens every time and is an ongoing issue with this Dealership More
by Jrasmus
January 18, 2019
Excellent Service. Master Buick GMC is a great dealer to do service with. They always go above and beyond in customer service, and work on your vehicle. Charles is a sup Master Buick GMC is a great dealer to do service with. They always go above and beyond in customer service, and work on your vehicle. Charles is a superb advisor in the service department. Highly recommend Master Buick GMC for all your buying and service needs. More
by Ahereau
January 16, 2019
Rip Off $189.00 to diagnose and replace a gas cap!!!! Yes you read that right. They charge you to use their diagnostic equpipment. You can go to Riley's. A $189.00 to diagnose and replace a gas cap!!!! Yes you read that right. They charge you to use their diagnostic equpipment. You can go to Riley's. Auto Parts and they will do it for free. More
by j9999
January 16, 2019
Good customer service. Showed genuine concern Advisor, Charles, gave me detailed information; kept me abreast of everything that was happening; and assured me not to worry, he would take of me. Advisor, Charles, gave me detailed information; kept me abreast of everything that was happening; and assured me not to worry, he would take of me. More
by WhiteLaCross
Other Employees Tagged: Keith Stone , Technician, but I can remember his name
January 15, 2019
2nd oil change on 2018 Enclave bought from Gene Baxley.. Outstanding service department for oil change. I have known and dealt with Gene, Earl and Keith for manny years and have purchased 4 or 5 new vehicle Outstanding service department for oil change. I have known and dealt with Gene, Earl and Keith for manny years and have purchased 4 or 5 new vehicles from them through the years. More
by None
Other Employees Tagged: Eddie Overby, Gene Baxley, Steve MacDonald, Keith Stone , Earl in Parts Department
January 12, 2019
Great service Service was prompt and service center personnel professional, very helpful and very courteous. Great service and courteous , professional staff in ser Service was prompt and service center personnel professional, very helpful and very courteous. Great service and courteous , professional staff in service and the parts section. More
by Hloria B.
Other Employees Tagged: Charles
January 11, 2019
Not that great Not professional not good at keeping you up to date ..on parts..repairs..and status..don’t wash the cars after repairs are completed.. I think that’s Not professional not good at keeping you up to date ..on parts..repairs..and status..don’t wash the cars after repairs are completed.. I think that’s big More
by Victoryinjesus49
January 07, 2019
Had adjustments from mfg's recall performed I brought my truck in to have adjustments made from a mfg's recall. The fix was prompt and everyone involved was pleasant. I was told it would take ab I brought my truck in to have adjustments made from a mfg's recall. The fix was prompt and everyone involved was pleasant. I was told it would take about 45 mins and that is exactly what it took. I appreciated the variety of magazines in the waiting room. More
by gmc grandad
Dealership Inventory (244 Vehicles)
