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Charles Williams
236 Reviews
236 Reviews
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236 Reviews of Charles Williams
April 06, 2019
The following day that my chevy Colorado, The day after my chevy Colorado were serviced I was on to way to work.i was stopped and was told that they has some liquid pouring from under the truc The day after my chevy Colorado were serviced I was on to way to work.i was stopped and was told that they has some liquid pouring from under the truck. So I got to work call master told them what had happen they came and got it ,took back ,checked it out found out it might overfilled transmission. They made sure it was all right and got me back on the road More
by Rayman4801
Verified Customer
April 01, 2019
Warranty oil change and tire rotation This is the most professional service department I have ever had the privilege to work with. Not only are the service writers good at what they do, th This is the most professional service department I have ever had the privilege to work with. Not only are the service writers good at what they do, they are personable, kind and considerate. They go the extra mile to make sure the customer is happy. We have a 2017 GMC and a 2019 Buick and would not take them anywhere else. More
by jb1968ga
Other Employees Tagged: Steve MacDonald, William Fanning, Brooke Jennings , Porsha Cox, Brad Gillespie, Alyson Johns, David Truitt
March 31, 2019
Road trip My vehicle was returned to me in much better condition. Repairs were completed as described by the service staff and additional services were complete My vehicle was returned to me in much better condition. Repairs were completed as described by the service staff and additional services were completed with no charge. Overall it was a good experience. More
by Mr Campston
March 23, 2019
Car Service It took 24 hours for someone to return my call to make an appt. When I dropped my car off,they were rude & acted as though they didn't want my busines It took 24 hours for someone to return my call to make an appt. When I dropped my car off,they were rude & acted as though they didn't want my business, possibly because I didn't have an appt. They didn't finish all the work I requested. They tested the wrong FOB. I called to check on my car 3 times before the service coordinator returned my call. We had excellent service when we purchased the car & in previous service encounters. More
by .im
March 21, 2019
Charles is the man Awesome service department.. good vibes and culture. Brought my truck in for a recall and was promised a time that Charles kept. Even though he forgot Awesome service department.. good vibes and culture. Brought my truck in for a recall and was promised a time that Charles kept. Even though he forgot about to apply my coupon. More
by MWIDEMAN66
March 15, 2019
Oil change and tire rotation. Was met at the door by consultant. He knew why I was there & asked what else needed looked at. Fast service, good price. Feel comfort knowing truck wa Was met at the door by consultant. He knew why I was there & asked what else needed looked at. Fast service, good price. Feel comfort knowing truck was checked over and found to be in good shape. More
by TRTIPTON
Other Employees Tagged: William Fanning
March 13, 2019
The "check engine coolant" light The "check coolant level" light came on continuously, and needed it fixed. The problem was not easy to diagnose, but the technicians never gave up. Th The "check coolant level" light came on continuously, and needed it fixed. The problem was not easy to diagnose, but the technicians never gave up. The problem was found and fixed. Everyone was very professional. I don't know all their names, but thank you all. More
by BETTYE415
March 13, 2019
Awesome They get you in and out very nice and knowledgeable of what they do very professional will recommend everyone to go there if need help They get you in and out very nice and knowledgeable of what they do very professional will recommend everyone to go there if need help More
by H-town
Other Employees Tagged: Roscoe Peace, Katie Stewart Schafer
March 13, 2019
Quality and control I appreciate the thoroughness with which your service representatives care for my car and for me They are cost sensitive and give me options to I appreciate the thoroughness with which your service representatives care for my car and for me They are cost sensitive and give me options to the degree of repair that I want to haveOn my vehicle I have enjoyed working with all the service representatives and would highly recommend this service More
by D.KILLOUGH17
Other Employees Tagged: Will Schafer
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