Charles Williams | Page 18

GMC Service Was able to get scheduled when it was a convenient time for me when I arrived they already had me listed on the service screen when I pulled in work w Was able to get scheduled when it was a convenient time for me when I arrived they already had me listed on the service screen when I pulled in work was done in a timely manner very satisfied with the service department More

by JMCVAY25 Verified Customer Verified Customer

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Highly recommend service dept Thanks to Charles for going the extra mile (1 1/2hrs on the phone with our extended warranty service)...and for making sure everything was fixed in a Thanks to Charles for going the extra mile (1 1/2hrs on the phone with our extended warranty service)...and for making sure everything was fixed in a timely manner. Also, Eric, our mechanic, for coming outside to address and fix an issue. Y'all are the best!! Our 2nd time getting repairs here. We would definitely use again and recommend. This coming from a highly qualified mechanic husband who can't work on our vehicles anymore! Also, appreciate the military discount!!! More

by GI Joe Verified Customer Verified Customer

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Maintenance/ oil change, etc. Friendly, good service!! Parts if needed available. Location on Washington Road is very convenient for customers. Employees very helpful with upcoming Friendly, good service!! Parts if needed available. Location on Washington Road is very convenient for customers. Employees very helpful with upcoming problems. Gave me prices on tires that I will need to get soon. More

by BNEWMAN3203 Verified Customer Verified Customer

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Great service a very clean operation starting with sales, through the operator and service personnel. Each keeps you informed of the findings and repair or sales pr a very clean operation starting with sales, through the operator and service personnel. Each keeps you informed of the findings and repair or sales process. Great team and facilities. More

by TAGRELIUS Verified Customer Verified Customer

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Great!! The service was fast and quick. The service technician was very helpful. I was glad to pick a service department as friendly as this one. The service was fast and quick. The service technician was very helpful. I was glad to pick a service department as friendly as this one. More

by LATONIAWIMBERLY Verified Customer Verified Customer

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Quality service personnel and expert technicians. Auto service administration operates in a timely manner and are very courteous. The customer is always treated with respect and questions are answere Auto service administration operates in a timely manner and are very courteous. The customer is always treated with respect and questions are answered on site when applicable. More

by DEBBROWN4258 Verified Customer Verified Customer

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The "check engine coolant" light My check engine coolant light came on in my 2006 xxx. I knew it was not time to service the car, but when I took it to the shop, Mr Charles Williams a My check engine coolant light came on in my 2006 xxx. I knew it was not time to service the car, but when I took it to the shop, Mr Charles Williams assured me the service department would do everything possible to find and fix the problem. When they finished with the car, they said they don't know why the light came on. They finished filling it up, but told me to bring it back if the light came back on. I thought I could put coolant in the car myself, but the service manual said take it in. Thanks to the Service department. More

by BETTYE415 Verified Customer Verified Customer

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Great customer service Mr Lokey and Mr Stone were excellent to work with. Very friendly and I would recommend their services to anyone I know who’s looking for a car. Mr Lokey and Mr Stone were excellent to work with. Very friendly and I would recommend their services to anyone I know who’s looking for a car. More

by Lothopper Verified Customer Verified Customer

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Master Service I was noticing some kind of a problem I haven’t fully identified I’ve got it into the service tech and he evaluated my explanation of the problem and I was noticing some kind of a problem I haven’t fully identified I’ve got it into the service tech and he evaluated my explanation of the problem and when his tech took it out he figured out what the problem was at that time the service guy was telling me this is going to take A while to fix so he was going to have to set me up with a loaner vehicle to get around until he could get mine back to me which he did in a timely manner and he actually got it fixed and back to me as promised on time working great More

by JMCVAY25 Verified Customer Verified Customer

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Very easy, convenient and pleasant. They got me in and out in under a week for a big job that was done on my car. It was very fast, and they were willing to work with me on the price. They got me in and out in under a week for a big job that was done on my car. It was very fast, and they were willing to work with me on the price. More

by DALTMCPH Verified Customer Verified Customer

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