Charles Williams | Page 2

Charles Williams was very helpful he explained all I needed and I didn’t have to wait days for my car and I’m truly grateful for that. needed and I didn’t have to wait days for my car and I’m truly grateful for that. More

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Excellent service. Charles was very professional. He explained all details clearly and provided me with the information I needed for a future appointment. Charles was very professional. He explained all details clearly and provided me with the information I needed for a future appointment. More

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Very accommodating, we had an unexpected trip come up and the service department got me in to do oil change ad tire rotation within a few hours notice. Great folks to work with. the service department got me in to do oil change ad tire rotation within a few hours notice. Great folks to work with. More

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Excellent customer service and professionalism. Took my car in today for a recall notice and one other minor problem. Both was addressed and repaired with a call given for pickup sooner than expect Took my car in today for a recall notice and one other minor problem. Both was addressed and repaired with a call given for pickup sooner than expected. More

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Always treated like family when we bring vehicles here. Top notch service representatives at Master Top notch service representatives at Master More

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We’ve had nothing but excellence from both the sales and service personnel at Master Buick GMC in Augusta, and today, when we took my GMC Terrain in for service. Everyone is always professional, helpful and service personnel at Master Buick GMC in Augusta, and today, when we took my GMC Terrain in for service. Everyone is always professional, helpful and pleasant. Over the years, we’ve obtained services and purchased several cars from Master and always been very satisfied with both the products and process. More

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through and professional The dealership provided excellent customer relation. Each individual was helpful and had through knowledge of their prospective positions. I have onl The dealership provided excellent customer relation. Each individual was helpful and had through knowledge of their prospective positions. I have only been in Georgia for a few weeks. I always had my car serviced by Buick. I searched on line to find a dealer here and was glad I found you. Whatever, my future needs I have the confidence that I would be treated honestly and get the best service. Michael, was helpful and ery professional. More

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Great job this morning on servicing my 2019 Acadia. I was in and out very quickly. You're service advisor answered all my questions and I was very pleased with your tech work. THANK YOU in and out very quickly. You're service advisor answered all my questions and I was very pleased with your tech work. THANK YOU More

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Volume speaks louder than words I’m happy that’s what Volume speaks louder than words I’m happy that’s what keeps me coming back. no question easy avenue to get a appointment drive in leave key call whe Volume speaks louder than words I’m happy that’s what keeps me coming back. no question easy avenue to get a appointment drive in leave key call when ready. More

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Your service reminds me of vacuum cleaner.. it took from 4/29/20 until 7/16/20 to have the warranty repair completed. Given that I had only had thevehicle for approximately two weeks when I couldn’t get it 4/29/20 until 7/16/20 to have the warranty repair completed. Given that I had only had thevehicle for approximately two weeks when I couldn’t get it started, and I was only told to “call roadside assistance” is infuriating. After getting the vehicle to your so called service department, not once in two and a half months did anyone call me to update me on the status of the parts. When I called to inquire, the calls were not returned as requested. It would be interesting to know when the parts actually arrived at your facility and then why I was not notified so that a repair could be arranged. It's quite obvious to me that people are not doing what they are paid to do. More

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