Chong Lee | Page 20

Chong ended up doing a good job. They forgot to perform a repair that I specified and he had a tech come to my house to do the repair. They forgot to perform a repair that I specified and he had a tech come to my house to do the repair. More

by slandersjr Verified Customer Verified Customer

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Carlos Munos ALWAYS treats me like I’m his ONLY client. I’d checked some options at check-in and he told me later I didn’t need that because it was included in my service! I would never have known. He’s ho I’d checked some options at check-in and he told me later I didn’t need that because it was included in my service! I would never have known. He’s honest- knowledgeable-professional- personable and extremely hard working. BMW of Sarasota is fortunate to have him on their team! More

by SKYDIVERJR Verified Customer Verified Customer

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Hello, Vincent was my service advisor. I'm extremely pleased with his attention to detail, customer service skills, and willingness to ensures that my concerns were addressed. Most o I'm extremely pleased with his attention to detail, customer service skills, and willingness to ensures that my concerns were addressed. Most of I appreciate his honesty and integrity. In my past experiences, he is the only one who kept his word. If he said he was going to call me back to give me updates on a certain day he did it. I repeatedly had a different experience with the previous sales agent and service advisors. Thanks you! More

by mwileycat Verified Customer Verified Customer

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Outstanding service, clean facilities, total engagement by all personnel. Kept me abreast of what was going on the entire process. by all personnel. Kept me abreast of what was going on the entire process. More

by John Neglio Verified Customer Verified Customer

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Amazing Customer service my experience has always been great only getting better every visit for my cars great only getting better every visit for my cars More

by PCUOMO Verified Customer Verified Customer

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We have been customers to BMW for a long time and we are always amazed about the customer service! Always ready and happy to help. You guys are doing an amazing job and you make us to feel part of the famil always amazed about the customer service! Always ready and happy to help. You guys are doing an amazing job and you make us to feel part of the family! Thanks to everybody in the BMW team. Giuseppe Del Sole More

by PEPE0 Verified Customer Verified Customer

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I been working with this dealer for at least 7 years or more very helpful they always work with you more very helpful they always work with you More

by ASHA.PATEL Verified Customer Verified Customer

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The people at BMW Sarasota responded quickly and effectively to an emergency need to get our BMW X5 back on the road. The passenger rear Flat Run Tire was puncture by hollow piece of pipe which def effectively to an emergency need to get our BMW X5 back on the road. The passenger rear Flat Run Tire was puncture by hollow piece of pipe which deflated the FRT down to zero pressure very quickly. The car could not proceed to BMW. The car had to be towed to BMW for a new tire replacement, which they had in stock, was done within a reasonable time. We got back on the road! More

by MBEHIELS Verified Customer Verified Customer

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Very prompt and courteous , we had some sealer come off our side mirrors and they had the mirrors reseated and car ready for pick up same day. We are very happy with Sarasota BMW. Also kudos to Ash the our side mirrors and they had the mirrors reseated and car ready for pick up same day. We are very happy with Sarasota BMW. Also kudos to Ash the BMW Genious, he is always available for our tech questions and our salesman Chad is always available for any of our needs. They are all a great team! More

by Ken and Rebecca Verified Customer Verified Customer

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Very accommodating and customer friendly dealership. we have always been very pleased with our experiences and highly recommend this dealership. we have always been very pleased with our experiences and highly recommend this dealership. More

by V.MINNI Verified Customer Verified Customer

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