Chong Lee | Page 3

Professional and personal courtesy that is extremely rare these days. They went out of their way multiple times to buy my two Hondas. They were extremely flexible and accommodating. When we decide to buy mor these days. They went out of their way multiple times to buy my two Hondas. They were extremely flexible and accommodating. When we decide to buy more Hondas there is only one Honda dealer we would consider and we are very experienced and do much research before we buy anything. Consider the research all done for you. This is THE Honda dealer. Ask for the Manager Chong Lee. He will make sure you get taken care of. Matt Hunziker knows exactly how to give you the best deal. More

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I have consistently used DCH Paramus Honda for my car requirements. The Dealership is professional and easy to work with. Gustavo, is a top notch sales consultant, friendly and knowledgeable. The whol requirements. The Dealership is professional and easy to work with. Gustavo, is a top notch sales consultant, friendly and knowledgeable. The whole team at DCH is highly recommendable. More

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An exceptional car buying experience! Our Client Advisor Alex Bernabe and Managers Matthew, Jose and Chong exceeded all our expectations. Thank you Paramus Honda for being #1. We love our Honda Civic! Alex Bernabe and Managers Matthew, Jose and Chong exceeded all our expectations. Thank you Paramus Honda for being #1. We love our Honda Civic! More

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What an outstanding experience from start to finish. Alex Bernabe, my Client Advisor was the most professional sales rep I’ve ever had, it was such pleasure of working with him. I also had the great pleasure Bernabe, my Client Advisor was the most professional sales rep I’ve ever had, it was such pleasure of working with him. I also had the great pleasure of meeting the managers Chong Lee, Jose Hernandez, and Matthew Hunziker who also went above and beyond for my automotive needs. Thank you all at Paramus Honda for exceeding all my expectations!!! More

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I had received the best customer service I could think of, I went to 11 Honda’s and out of all of them the one who was serious the most was Marc Garcia the Second I walked in he came up to me with a stric of, I went to 11 Honda’s and out of all of them the one who was serious the most was Marc Garcia the Second I walked in he came up to me with a strict face and said let me help you get what you want let me work with you, and he spent almost the whole day making sure I was satisfied!! And I was! I recommend this 10/10 better than any Honda! They will fix you up and get you at the numbers you want. More

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Dealt with salesperson, Joel Pagan. He truly cares about his customers and customer satisfaction. Joel went out of his way to understand what was necessary to complete the transaction to my high expectation his customers and customer satisfaction. Joel went out of his way to understand what was necessary to complete the transaction to my high expectations. Joel communicated effectively and efficiently, both verbally and online. What Joel lacks in sales experience at DCH Paramus Honda, he more than makes up for in evaluating what it takes to complete a transaction to the customer’s satisfaction. I highly recommend Joel. Also, Chong in management and Paul in finance are top notch professionals. More

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I met David Kim as my sales person for my new car. He gave me a clear understanding of couple of options that I was interested. I was pleased with his guidance and honest. It was very comfortable and rel gave me a clear understanding of couple of options that I was interested. I was pleased with his guidance and honest. It was very comfortable and reliable experience with David Kim for leasing another car. I simply returned my lease ending old car to David, he took care of the process very clearly by assuring that I don't need to worry about the old car I just returned. He respects customers with his heart. Paul the financial officer was also great. He reviewed documents that I was about sign thoroughly and carefully to make sure everything is right for me, and explained every documents kindly. Two thumbs up! More

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David Kim and Paul Park. They were different from other dealers in any other brand shops. It was my first time to lease a car, literally the first car in my life. You can imagine how nervous it was to shop dealers in any other brand shops. It was my first time to lease a car, literally the first car in my life. You can imagine how nervous it was to shop for a car alone. Mr. Kim was very friendly and kind. He explained every single step to get the car and guided me so well. Mr. Park worried me like my dad and recommended good options for me. I will definitely come back to this shop to purchase a new car in the future. Thank you for helping a big step forward in my life. More

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To Whom It May Concern, I wanted to send a letter To Whom It May Concern, I wanted to send a letter regarding your employee Chung Lee. We have had the pleasure of buying and leasing Honda veh To Whom It May Concern, I wanted to send a letter regarding your employee Chung Lee. We have had the pleasure of buying and leasing Honda vehicles with him over the past 4 years. He has been very helpful in guiding us through the process and with getting us a deal within our budget each time. We are very pleased with his high level of service and attention to our needs and we will continue to come to him for our vehicle needs in the years to come. We would like Chung Lee to be recognized for his dedication to us and his service to the Honda team. We would also like to mention Osvandy Arias,Jovany Balarezo as he was part of the team we used to lease our most current vehicle, the Honda CRV and he went above and beyond for us and our concerns during COVID 19. Best, Thomas & Nicole Colon More

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My experience with DCH Paramus has been an unending nightmare. First, the car I bought was defective. The entertainment system and speedometer died on a known issue no one tells you about. After no nightmare. First, the car I bought was defective. The entertainment system and speedometer died on a known issue no one tells you about. After not offering me a service appointment for five weeks, I called the salesman, who intervened, and they fixed it, but that’s not actually the bad part. The bad part is they didn’t register the car properly, and because of that, my insurance policy was nearly canceled until I begged for an extension, my driver’s license has been suspended, the registration on the car is now suspended for another three months, and I’ve been fined $852 for a car I can’t legally drive but still must make payments on. Trying to get a straight answer about this and results in finger-pointing about whose fault it is. There are no consumer protections against this kind of negligence. Zero. And you can’t actually get involved and do anything about it because the dealer has to handle the transaction. Since I bought the car three months ago, I still can’t legally drive it. I will say everyone has been very friendly, but that isn’t enough anymore. More

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