Chong Lee | Page 3

Dealt with salesperson, Joel Pagan. He truly cares about his customers and customer satisfaction. Joel went out of his way to understand what was necessary to complete the transaction to my high expectation his customers and customer satisfaction. Joel went out of his way to understand what was necessary to complete the transaction to my high expectations. Joel communicated effectively and efficiently, both verbally and online. What Joel lacks in sales experience at DCH Paramus Honda, he more than makes up for in evaluating what it takes to complete a transaction to the customer’s satisfaction. I highly recommend Joel. Also, Chong in management and Paul in finance are top notch professionals. More

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I met David Kim as my sales person for my new car. He gave me a clear understanding of couple of options that I was interested. I was pleased with his guidance and honest. It was very comfortable and rel gave me a clear understanding of couple of options that I was interested. I was pleased with his guidance and honest. It was very comfortable and reliable experience with David Kim for leasing another car. I simply returned my lease ending old car to David, he took care of the process very clearly by assuring that I don't need to worry about the old car I just returned. He respects customers with his heart. Paul the financial officer was also great. He reviewed documents that I was about sign thoroughly and carefully to make sure everything is right for me, and explained every documents kindly. Two thumbs up! More

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David Kim and Paul Park. They were different from other dealers in any other brand shops. It was my first time to lease a car, literally the first car in my life. You can imagine how nervous it was to shop dealers in any other brand shops. It was my first time to lease a car, literally the first car in my life. You can imagine how nervous it was to shop for a car alone. Mr. Kim was very friendly and kind. He explained every single step to get the car and guided me so well. Mr. Park worried me like my dad and recommended good options for me. I will definitely come back to this shop to purchase a new car in the future. Thank you for helping a big step forward in my life. More

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To Whom It May Concern, I wanted to send a letter To Whom It May Concern, I wanted to send a letter regarding your employee Chung Lee. We have had the pleasure of buying and leasing Honda veh To Whom It May Concern, I wanted to send a letter regarding your employee Chung Lee. We have had the pleasure of buying and leasing Honda vehicles with him over the past 4 years. He has been very helpful in guiding us through the process and with getting us a deal within our budget each time. We are very pleased with his high level of service and attention to our needs and we will continue to come to him for our vehicle needs in the years to come. We would like Chung Lee to be recognized for his dedication to us and his service to the Honda team. We would also like to mention Osvandy Arias,Jovany Balarezo as he was part of the team we used to lease our most current vehicle, the Honda CRV and he went above and beyond for us and our concerns during COVID 19. Best, Thomas & Nicole Colon More

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My experience with DCH Paramus has been an unending nightmare. First, the car I bought was defective. The entertainment system and speedometer died on a known issue no one tells you about. After no nightmare. First, the car I bought was defective. The entertainment system and speedometer died on a known issue no one tells you about. After not offering me a service appointment for five weeks, I called the salesman, who intervened, and they fixed it, but that’s not actually the bad part. The bad part is they didn’t register the car properly, and because of that, my insurance policy was nearly canceled until I begged for an extension, my driver’s license has been suspended, the registration on the car is now suspended for another three months, and I’ve been fined $852 for a car I can’t legally drive but still must make payments on. Trying to get a straight answer about this and results in finger-pointing about whose fault it is. There are no consumer protections against this kind of negligence. Zero. And you can’t actually get involved and do anything about it because the dealer has to handle the transaction. Since I bought the car three months ago, I still can’t legally drive it. I will say everyone has been very friendly, but that isn’t enough anymore. More

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I enjoyed coming here for the second time..Chong Lee was I enjoyed coming here for the second time.. Chong Lee was great,friendly and so helpful The finance department was great too Thank you so much I enjoyed coming here for the second time.. Chong Lee was great,friendly and so helpful The finance department was great too Thank you so much More

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I’m Excited about my new 2020 Honda Accord 2.0T they are the best. I will definitely purchase from them again. Chong lee went above and beyond to get me in this vehicle and make the right choice for me. Aft the best. I will definitely purchase from them again. Chong lee went above and beyond to get me in this vehicle and make the right choice for me. After everything was done I met Mr. Robert and he also delivered great customer service and explain the financing part of the deal. Great job thanks guys More

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My Salesman was Chong Lee.. He was the best Salesman.. helped me tremendously through the whole process and I was very happy with my new car. I highly recommend him😀😀 helped me tremendously through the whole process and I was very happy with my new car. I highly recommend him😀😀 More

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Great experience, I appreciate the straightforward upfront negotiate without a sales pitch. I came in with a my price and Chong worked very hard to work out the best deal. He was very knowledgeable an upfront negotiate without a sales pitch. I came in with a my price and Chong worked very hard to work out the best deal. He was very knowledgeable and made the experience very pleasant. Im very happy with the car and deal I got. More

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Thank u chong lee for making me feel completely comfortable with my purchase I hope to do business with u again I love my new car comfortable with my purchase I hope to do business with u again I love my new car More

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