Chris Buie
Chris Buie at Autohaus BMW

Chris Buie | Page 16

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
382 Reviews

Dealership Experience

20 yrs, 11 mos

Industry Experience

20 yrs, 11 mos

4.9

382 Reviews

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382 Reviews of Chris Buie

February 28, 2024

Dealership Rating
Employee Rating

My experience with this dealership was amazing! I liked the Promptness of the service I like the fact that I wasn’t inconvenienced and most of all I love the video I like how my service advisor was More

by tashiaqualls
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 07, 2024

Autohaus BMW responded

Thanks for the review! It's customers like you that we continue to improve as a business! Please come see us again.

February 15, 2024

Dealership Rating
Employee Rating

Everyone is so helpful, nice & down to earth. Jud Just love them they keep me laughing and get you your hearts desires More

by donajmitch
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Recommend Dealer
Yes
Feb 20, 2024

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

February 13, 2024

Dealership Rating
Employee Rating

The service team at Autohaus is always very professional and friendly. You’re waiting room makes it easy to bring a laptop and work while the car is being serviced. More

by Shpaynter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2024

Autohaus BMW responded

Thank you so much for the review! Autohaus appreciate this more than you know, if there is anything else we can help you with please let us know!

February 08, 2024

Dealership Rating
Employee Rating

Outstanding customer Service. The service is prompt, the workers reliable, and when I get my car back, I can instantly feel about how it drives. That the workmanship has been impe More

by Taresa
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

Feb 13, 2024

Autohaus BMW responded

Thanks for the 5-star review! We pride ourselves on being accommodating, transparent and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus!

February 02, 2024

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I was given the run around just to get a flat tire fixed. Highly Unacceptable. More

by kay kay
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Recommend Dealer
No

Other Employees Tagged: Chris Clem, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer, Trey Starnes

Apr 02, 2024

Autohaus BMW responded

We understand now that you were frustrated. We tried to accommodate you the best we could and as quickly as we could, but you were unhappy. We are sorry, despite everything getting rectified that you are still unhappy. We are family owned and in business for over 55 years, great customer service is our number one priority. We really wish this would have been a better experience for you.

Mar 03, 2024

kay kay responded

First of all you’re a liar and secondly I’ll never do business with you guys. I have the estimate for one tire you guys sent me. I had to call my husband to speak with you because you offered me one tire. I have proof so don’t sit and lie. My review is accurate and i guess i hit pot holes on the highway very often in Illinois and have to have my car towed to St. Louis being that i don’t even live in your area. My husband will never ever lie and say that about me because he handles all of my car business. You’re a joke and your dealership is a joke. I have no communication with you guys other than when you offered me to come back days later for my car. I then contacted my husband to speak to you because you wouldn’t even give me courtesy to listen to my issue. You’re nuts to be lying and I have my proof. I keep my txt messages forever so my correspondence with Brittany I do have as well about 1 tire. My husband had to get you to outsource the tire because you told me you only had one and that’s all you had. I called my husband crying because you only wanted to prove me one and my alignment would have been totally unbalanced. You seem to have taken my review personally and it shows how unprofessional you guys really are. Buyer beware.

January 31, 2024

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The service at Autohaus BMW is always top-notch. They always do a great job of estimating how long repairs/service will take and are happy to offer a loner when it will take longer than a couple of More

by Bkherdler
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Recommend Dealer
Yes
Feb 02, 2024

Autohaus BMW responded

We're extremely happy that you had a positive experience, and we're grateful for your feedback. If there are any other services you need, please contact us at Autohaus!

January 29, 2024

Dealership Rating
Employee Rating

I love Autohaus BMW. They take such good care of their clients. I always trust their work More

by Mamacat0511
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Steve Emerson, Patti Kupfer, Trey Starnes, Bob Diedert

Jan 30, 2024

Autohaus BMW responded

Thank you for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 28, 2024

Dealership Rating
Employee Rating

I’ve continuously received very good quality service from BMW Autohaus. I’ve also purchased two previously leased cars from them, and they have taken very good care of both vehicles. More

by PO
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Service Time
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Recommend Dealer
Yes
Jan 29, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We appreciate any feedback you have for us. We strive to approve in service and sales to give our customers the best experience. Thanh you for choosing Autohaus!

January 24, 2024

Dealership Rating
Employee Rating

Chris, Andi and the rest of the team at Autohaus did a great job on my wife’s IX. Although it took a while to get the parts, the service was easy to schedule, finished promptly, and done correctly. More

by Docboss
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andy

Jan 29, 2024

Autohaus BMW responded

Thank you so much for taking the time to leave us this amazing review! We're thrilled to hear that you had a great experience with us and look forward to serving you again.

January 21, 2024

Dealership Rating
Employee Rating

Nice clean facility. Have done business and purchased many BMW’s from Autohaus. Services are getting pricey like everything else. Brake fluid and oil change ran over $500 More

by Jengrossman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer, Trey Starnes

Mar 26, 2024

Autohaus BMW responded

Thanks for the review! Thank you for taking the time to share your experience.

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