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Chris Calhoun

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Chris Calhoun

Chris Calhoun | Page 2

Audi Service Manager

Audi Naples

601 Airport Rd S
Naples, FL 34104

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5.0

23 Reviews

Overview Reviews (23) Inventory (255)

Languages Spoken

English

5.0

23 Reviews

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23 Reviews of Chris Calhoun

September 12, 2023

Dealership Rating

Employee Rating

Very personal experience. They expressed concern for making me satisfied and fulfilling my requests..Never pushy or overbearing. They expressed concern for making me satisfied and fulfilling my requests..Never pushy or overbearing. More

by johnhd4mel

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Schutt, Brian Massoll, Thilo Schwill, Joey Hanitz, Catherine Rodriguez , Justin Pavey, Troy Head

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Sep 13, 2023 -

Audi Naples responded

Thank you for your purchase and for your feedback. We try our hardest to earn your business. Enjoy your new Audi!

July 11, 2023

Dealership Rating

Employee Rating

What an awesome salesman and dealership if your looking for an Audi go see Brandon Headrick he will take good care of all your vehicle needs! for an Audi go see Brandon Headrick he will take good care of all your vehicle needs! More

by Rl

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Colin Howe, Brandon Headrick

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Jul 12, 2023 -

Audi Naples responded

Thank you for your purchase and for your review! Brandon is awesome! He is very knowledgeable and very customer focused. He listens to his customers and tries his hardest to deliver on their wants and needs. Enjoy your new Audi!

December 31, 2022

Dealership Rating

Employee Rating

Andre was very professional and extremely courteous. I really enjoyed working with him through the entire process. I really enjoyed working with him through the entire process. More

by Jack

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chuck Collett, Thilo Schwill , Andre Gonzalez, A.J. Hill, Patti Lowe, Ronnie Marino

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Jan 02, 2023 -

Audi Naples responded

Thank you Jack for your review and for your purchase! Andre is very professional and very customer focused. We are happy that you had the opportunity to work with him on your purchase. Enjoy the new Audi and Happy New Year!

December 31, 2022

Dealership Rating

Employee Rating

My experience with this dealership was great. The sales team allowed for a painless process from beginning to end The sales team allowed for a painless process from beginning to end More

by Jack

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chuck Collett, Thilo Schwill , Andre Gonzalez, A.J. Hill, Patti Lowe, Ronnie Marino, Alex C

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Jan 02, 2023 -

Audi Naples responded

Thank you Jack for your feedback and for your purchase! We are very proud of our team here at Audi Naples and they all try their hardest to make the car buying process as painless as possible. Enjoy your new wheels!

October 06, 2022

Dealership Rating

Employee Rating

They met and exceeded my expectations. Very Professional knowledgeable and respectful. I would recommend and come back. Very Professional knowledgeable and respectful. I would recommend and come back. More

by Susan

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kyle Harsh , Patti Lowe

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Oct 07, 2022 -

Audi Naples responded

Thank you Susan for your feedback and your purchase!. We are very proud of our team at Audi Naples and certainly Kyle, Patti, and Chris are strong members of our team. Enjoy your new Audi!!

November 24, 2021

Dealership Rating

Employee Rating

I left my car for calibration they didn’t fix and charged me $1325.89..Biggest ripped off in the town…first they told me $777 then they called me another couple hours labor work with some wires tax part all me $1325.89..Biggest ripped off in the town…first they told me $777 then they called me another couple hours labor work with some wires tax part all came $1325 still have calibration problem….so beware….. More

by Kasap

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Patrick Bowles

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Nov 26, 2021 -

Audi Naples responded

Mr. Kasap: We're sorry that there was nothing we could do to remedy your situation. As we explained during your visit and subsequent correspondence, your vehicle has multiple issues. While we addressed your requirements, that work uncovered several other issues. Because of the age and high mileage of your vehicle, those issues proved numerous and costly. Our service team made every effort to explain the situation to you, and provide any service of which you chose to proceed -- even offering to do the diagnostics free of charge. Despite that level of attention, you've chosen to blast our accounts and leave poor reviews in every manner possible. While it is your right to do so, we would point to our years of positive customer satisfaction surveys, reviews and stature within the Audi service community. We simply don't do business in the manner you have accused us of, and our reputation reflects that. If you have further concerns, comments or questions, we invite you to speak directly with our Service Manager, Chris Calhoun. We're sorry we couldn't earn your continued business, and we kindly wish you well. Best Regards, The Audi Naples Team "Delivering the Car & The Experience."

Nov 26, 2021 -

Kasap responded

They didn’t any effort because my problem is computerized not a labor job…. By the way they are controlling all reviews guys..I left couple bad reviews on Facebook page they deleted right the way Do not trust their reviews on social media because they are controlling… When I left my car to service they accept it…now they are saying because of my car age and mileage!!!what kind of ripped of this is?what kind of professional dealer are they??can you explain to me??So you just handle new cars I guess..you are not behind the Audi brand ..shame……I did report my problem to Audi USA and Audi Europe I hope they will take care of problem…Naples Audi ripped off ..Beware..

May 11, 2020

Dealership Rating

Employee Rating

Justin Pavey is knowledgeable and professional. I can always trust him to get the work done right and in a timely manner. The Audi Naples dealership is top notch and I always have a great experience from always trust him to get the work done right and in a timely manner. The Audi Naples dealership is top notch and I always have a great experience from purchase to service. More

by naples21

Recommend Dealer

Yes

Other Employees Tagged: Michael Schutt, Joey Hanitz , Jason Meixel, Justin Pavey, Cris Torres

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May 14, 2020 -

Audi Naples responded

Naples21, Thank you very much for taking the time to share your experience and for allowing us to earn your business. We're so glad you have enjoyed working with Justin. We look forward to seeing you in our service drive! Best Regards, Audi Naples "Delivering the car and the experience!

August 16, 2019

Dealership Rating

Employee Rating

Process was painless. Had probably the most pleasant experience at a car dealership ever. Ali went above and beyond the sales experience,even going as far as picking us up Had probably the most pleasant experience at a car dealership ever. Ali went above and beyond the sales experience,even going as far as picking us up at the airport upon our return to Naples. The entire process was painless with Mr. Palmeri providing excellent guidance during the finance portion of the purchase. Very pleased with purchase price,monthly payment,personal service and dealership. 100% satisfied. Thank you Ali. More

by Jack

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chuck Collett, Joey Hanitz, Andrew Sanchez , Jason Meixel, Ali Taqi, Louis Palmeri

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Aug 16, 2019 -

Audi Naples responded

Jack, Thank you very much for taking the time to share your experience and for allowing us to earn your business. Congratulations on your new Audi! We are so glad to hear that Ali's customer service far exceeded you expectations, from the airport pickup to helping you pick out the perfect new Audi! We hope you are enjoying your new ride and we look forward to seeing you again sometime! Best Regards, Audi Naples "Delivering the car and the experience!'

May 17, 2019

Dealership Rating

Poor customer service They had my vehicle for one week. Said it needed a part, had the part installed. Car still didn’t function properly. They said it needed another part. They had my vehicle for one week. Said it needed a part, had the part installed. Car still didn’t function properly. They said it needed another part. They over charged me for the one part and the price for the new part was more expensive than most Audi dealerships. The service manager was not willing to work with me, extremely rude. I took my business elsewhere. Have been very satisfied with dealership I am working with. More

by Beachlover

Recommend Dealer

Other Employees Tagged: My salesman is no longer working with Naples Audi

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May 20, 2019 -

Audi Naples responded

Beachlover, I am sorry that you were unhappy with your latest service visit. However, I am confused why you would say you were overcharged and I was unwilling to work with you. I covered both the diagnosis fees and installation of the first part when you declined the additional work due to cost. You had no out of pocket expense whatsoever. I am terribly sorry for the extended time it took to diagnose your vehicle. When dealing with a sporadic failure we want to make sure all necessary components are addressed and your vehicle is back to like new condition when it leaves our dealership. This can take time. We understand even with a complimentary loaner vehicle it is still a nuisance not to have your car. I am sad to lose you as a client but happy to hear you have had the recommended repairs completed and are back on the road safely. Sincerely, Chris Calhoun, Service Manager Audi Naples

March 10, 2019

Dealership Rating

Employee Rating

Great Customer Service & Integrity Henry Garcia and the service management team (Chris Calhoun) at Audi Naples did an awesome job repairing my 2018 Q5 returning the car in brand new lik Henry Garcia and the service management team (Chris Calhoun) at Audi Naples did an awesome job repairing my 2018 Q5 returning the car in brand new like condition. In addition, I was in and out of the service center with a Loaner Car in a under 10 minutes. I used to dread having my cat serviced but not now. My wife and I have two Audis and look forward to doing business with Audi Naples in the future. More

by DannyBoy

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Joey Hanitz , Henry Garcia

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Mar 11, 2019 -

Audi Naples responded

DannyBoy, thank you for taking the time to share your experience and for choosing us to service your Audi! It is great to hear that Henry was a pleasure to work with and returned your Q5 to you in tip-top shape; demonstrating his attentiveness, and genuine care to keep your Audi in top shape. Please come see us again soon! Best Regards, Audi Naples "Delivering the car and the experience!'

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