Chris Fanella
Chris Fanella at Highland Park Ford Lincoln

Chris Fanella | Page 12

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9
131 Reviews
4.9

131 Reviews

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131 Reviews of Chris Fanella

August 30, 2025

Dealership Rating
Employee Rating

Very clean garage, knowledgeable mechanics. Friendly employees. Great owners and good prices. Would recommend anybody to go there More

by Scotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Highland Park Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for the recommendation, and have an amazing day!

August 27, 2025

Dealership Rating
Employee Rating

Chris F, Rocky F, and Chris K took great care of us and addressed our concerns with our daughter’s truck. It was a pleasure working with them. Thank you! More

by AndiK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Fanella , Chris K

Aug 31, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

August 26, 2025

Dealership Rating
Employee Rating

Very friendly and efficient service. No appointments are necessary. Never had to come twice to fix the same problem. More

by SHELDONREIS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Fanella

Aug 28, 2025

Highland Park Ford Lincoln responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 21, 2025

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Employee Rating

Michelle, Chuck, and Chris are great! Good customer service. Thanks for all your help and assistance. More

by LGILBERT0859
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

Aug 25, 2025

Highland Park Ford Lincoln responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 21, 2025

Dealership Rating
Employee Rating

It was nice they came to the house to check the car. The maintenance guy fixed it wrong the first time, but Chris sent him back to correct the error. Chris also called the next day to make sure it was o More

by LAURARADOM
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Aug 24, 2025

Highland Park Ford Lincoln responded

Hi, we appreciate your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 20, 2025

Dealership Rating
Employee Rating

Really appreciated the prompt work and the clear ongoing communication about timing, from arrival of parts through cometion of all work. Made it easy to schedule my busy life around the unavoidable annoyan More

by TaurusMark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky

Aug 23, 2025

Highland Park Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2025

Dealership Rating
Employee Rating

I moved from Cicero il to the Waukegan since 1 yr ago. I been taking my truck to Highland Park Ford. No complaint at all, Good customer service, always fix my truck. I'm a satisfied customer. Thank you fo More

by Lucyramirez938
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Aug 23, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

August 17, 2025

Dealership Rating
Employee Rating

My family has been going to this dealership for several years. Have always had great service More

by MARIEELAINA16
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 16, 2025

Dealership Rating
Employee Rating

Great service and professional staff made this a great experience for routine maintenance and checks. More

by SM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: the gentleman working the quick lane desk 16 August

Aug 18, 2025

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

August 16, 2025

Dealership Rating
Employee Rating

Outstanding service department. Congratulations to Chris Fanella for building an impressive organization, he’s an excellent manager. On his staff is Steve Duke, the very best in th More

by sgkapsalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Duke

Aug 17, 2025

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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