Chris Freibauer
Chris Freibauer at Ray Chevrolet

Chris Freibauer | Page 4

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
277 Reviews
4.8

277 Reviews

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277 Reviews of Chris Freibauer

May 10, 2025

Dealership Rating
Employee Rating

Schedule appointment times that run an hour to an hour and a half late. No communication between service dept and customer. Repair times that are grossly exaggerated. Indifferent to customer's needs. Wor More

by spaceroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 14, 2025

Ray Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. We apologize for your negative experience. Please reach out to our General Manager, George.

April 19, 2025

Dealership Rating
Employee Rating

During fifteen years of visits to Ray Chevrolet in Fox Lake IL, each person has ALWAYS been very helpful, courteous, and friendly. The service department has been consistently knowledgeable and reliable More

by Dean M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James, the car porter, is a perfect driver

April 19, 2025

Dealership Rating
Employee Rating

Great service luis very understand my fustration abaout the silverado problems and friendly and explain everything thankyou More

by ALBA.GERA2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Luis Rivera

April 17, 2025

Dealership Rating
Employee Rating

When my husband and I had work done on our van this past week, the Service Advisor was very courteous We were very happy with the results. More

by joeczep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 17, 2025

Dealership Rating
Employee Rating

We have been buying our cars for Many years at ray chevy and their service team is excellent. And the customer service ls second to none! More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2025

Dealership Rating
Employee Rating

Friendly and fast service, good people very welcoming I am always treated like a valued customer More

by rmills4192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2025

Dealership Rating
Employee Rating

I came in for an oil change and tire rotation, and you did it, with complete satisfaction. And you had coffee! More

by ABNKURT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2025

Dealership Rating
Employee Rating

Great service, great selection and great deal. I recommend using this dealership over any in the area! More

by 2sydann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Luis Rivera, TJ Burke , Esbeydy, five stars

April 08, 2025

Dealership Rating
Employee Rating

I have been coming to Ray since 2001. 17 vehicles Ed Dembski is an awesome sales person and goes over backwards to help me out. Everyone is great from the sales team to the service te More

by SWTCHKS6984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 04, 2025

Dealership Rating
Employee Rating

The dealership has professional, knowledgeable and friendly staff who work as a team to provide excellent quality and value making those needed visits as pleasant as possible More

by ljking6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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