Chris Harris
Chris Harris at Martin Chevrolet

Chris Harris

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.7
71 Reviews
4.7

71 Reviews

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71 Reviews of Chris Harris

March 11, 2026

Dealership Rating
Employee Rating

Very good at changing oil and washing cars, good coffee and water to , very friendly More

by jimseidel0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 28, 2026

Dealership Rating
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Services are good, except I have said NO to the free car wash and for some reason they wash it anyway! I work a detail shop and it is not a good idea to wash with a brush after you have a vehicle ceramic co More

by K.CARLTON58
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 06, 2026

Martin Chevrolet responded

Thank you for the feedback and for bringing this to our attention. We’re glad to hear you were happy with the service, but we sincerely apologize that your request to skip the complimentary car wash was not honored. Your note is a helpful reminder for our team to double-check customer preferences before sending any vehicle through the wash. We’ll make sure to reinforce this with our staff so requests like yours are respected every time. We truly appreciate you pointing this out and hope to serve you again in the future! - Martin Chevrolet

February 14, 2026

Dealership Rating
Employee Rating

Disappointing to have a 4:00 appointment for an oil change and be there for over an hour and a half! What is the point of having an appointment? More

by bhenri88
Recommend Dealer
Yes

Other Employees Tagged: Chris Harris

Feb 27, 2026

Martin Chevrolet responded

We really appreciate your review and we're sorry if it took a bit longer than expected for your oil change. Please know that we aim to provide top-notch service, and our process usually takes around an hour and fifteen minutes as it includes a multi-point vehicle inspection, an alignment check, and a complimentary wash. We apologize for any inconvenience caused on the day of your visit, and we're happy to know you are able to take advantage of our lifetime free oil change program. We'll do our best to make your next visit even faster and more convenient. Looking forward to serving you again! - Martin Chevrolet

February 14, 2026

Dealership Rating
Employee Rating

This dealership sold me a car before they inspected it. They took one week after signing to replace parts. I brought the car back after one day of driving it due to multiple dash lights. They held the car More

by ahoelter3
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Mike Lakhani

December 30, 2025

Dealership Rating
Employee Rating

In and out ( with a new car) It was quick and easy to start to finish More

by c_hess2
Recommend Dealer
Yes

Other Employees Tagged: Chris Harris

Jan 02, 2026

Martin Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

December 19, 2025

Dealership Rating
Employee Rating

My truck was not repaired. Check engine light came back on immediately. Dealership is not returning my calls or emails. More

by jrutter040
Recommend Dealer
No

Other Employees Tagged: Chris Harris

Dec 26, 2025

Martin Chevrolet responded

Thank you for bringing this matter to our attention and for taking our call. We appreciate the opportunity to assist you further and are committed to resolving the issue regarding your truck's issue. - Martin Chevrolet

December 17, 2025

Dealership Rating
Employee Rating

Warm feeling of home when entering the dealership. Professional at all times. Always ask if theres anything the staff can do for you. I was very impressed with the ceramic treatment that was completed More

by heartbeat0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2025

Martin Chevrolet responded

Thank you for the great review! We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

December 08, 2025

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I actually own a fleet vehicle that was shipped to me from out of state. Regardless, the service team at Martin has always been professional and my experience very positive. For my next car purchase, I More

by michaelsarallo
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Martin Chevrolet responded

Michael, Thank you so much for sharing your positive experience with us! We’re thrilled to hear it and can’t wait to see you again next time! - Martin Chevrolet

December 05, 2025

Dealership Rating
Employee Rating

Chris did a nice job setting up a warranty covered replacement of my front and passenger side fender flares on my Colorado ZR2. He truly understood the importance to me of such a nice truck. The Techn More

by stathen4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Martin Chevrolet responded

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

November 30, 2025

Dealership Rating
Employee Rating

Martin Chevrolet did the repairs on time and correctly. Also, they provided me a "shuttle" to get home and back to the dealership. Very satisfied and intend to purchase my next vehicle from Martin! More

by pcarrozz
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso

Dec 02, 2025

Martin Chevrolet responded

Thank you for the great review! We're glad your repairs were completed on time and done right, and that our shuttle service made things easier for you. We truly appreciate your trust and look forward to helping you with your next vehicle purchase! - Martin Chevrolet

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