"Professional, solid dealer..."
- Toyota Buyer
Worked with Pete, mostly by e-mail, and the truck was just want we discussed and ready to go. Every person we talked with was helpful and efficient. Great sales and demonstration experience. Highly recommend!
"Worst Dealership in the World!!!"
Buying a car is worst than going to the Dentist. I build up anxiety, sweat, and develop palpitations upon entering into the dealership. I know I'm going to be there for some time (at least 3 hours) , it will be painful for me mentally and financially, but when all is said it done it will overall enhance my quality of life. With that said, I did have the worst car buying experience at the Lodi Toyota Dealership just a few months ago. Christopher Paez was the internet manager and Mo was the floor manager. Their sales tactics were dishonest and ultimately lead to me to purchasing a preowned vehicle from them, got screwed on the trade and overpaid for their. used car. They told me that I would never see my car being resold on their website because they paid so low for the trade and it would go to the auction. You can see my car being sold on their website today for $8k over the trade price, very dishonest and deceitful. After only owning the car for 2 months I had to trade the car back in to another dealership. So again, this explains the title of the review.
Now for the Best car buying experience go to the Elk Grove Toyota dealership and visit Pete Johnson. He had gone above and beyond to ensure I had the best customer service. Gave me a fair trade on the car even though I was screwed the first time from the Lodi dealership, a great price on the new car, and made sure it was the car that I really wanted. The communication was excellent as he kept me updated throughout the entire process. Not as an insult to any salespeople in a dealership, but why not just go directly to the Fleet manager? I have always done this to avoid any unnecessary squawking and time! This is probably one of the few times I have walked away from the dealership without having the uneasy feeling. Pete was honest, transparent and gets the job done. Very personable and makes sure the customer is completely satisfied with their purchase.
I also have to say their finance director Chris Her was also great! Very well informed, honest, and organized. I breezed through the paperwork in a timely manner...Plus he's also a fisherman so we digressed from the main task at hand to exchange tips, tricks, and fishing stories. Overall a terrific car buying experience.
Again, thank you all at Toyota Elk Grove! You can definitely count on future referrals and business from our family.
Other Employees Tagged:
, There was also a young man at the end to go over service was should also be mentioned, but I forgot his name. Also a great employee and technologically savy with helping in connecting the bluetooth and going over service options in the future.
- Tundra Guy
Was taken care of very well in every aspect of my truck buying experience . Time was important and Jeremy and Chris got me through my truck buying very quickly
"Easy and fast"
Jeremy helped me again with this purchase, all the way around positives from talking to jeremy on the phone to signing papers with Yer Her. Thx!
"Fast, fun, and friendly!"
We went to Toyota knowing what we wanted and ready to cut to the chase. Pricing was the best all around. Great service. Fast and easy! I prequalified online so everything went smooth! Just make sure to look your best because you will take a picture to celebrate your purchase. Bill is awesome!
"Easy in Elk Grove"
Jeremy was easy-going and helpful, organized and efficient. Everyone I dealt with at the dealership was warm and friendly. With so many local Toyota dealership choices, Elk Grove was superior.
"Fast, no hassle buying experience"
Great buying experience with Bill Gann. Friendly, no hassles, no games, and fast. Buying a car was never so easy and I would recommend buying from Bill to everyone.
"Lease Trade In- Easy and Fast"
In 2016 I leased a Corolla from Elk Grove Toyota and worked with Jeremy Coffelt and had an excellent experience at that time. I received a call this week about setting up a meeting to discuss my end of lease options. I met with Bill and h assessed my lease return and we discussed some options. The next day Jeremy contacted me and we worked out a deal for a new lease. Jeremy and Bill are exceptional to work with, no hassle, no pressure, just straight forward business. Today I came in, dropped off my return, signed the documents for the new Corolla and was back on the road in just about an hour. Thank you Jeremy, Bill and Chris (from finance) for your hard work and professionalism, it was a pleasure doing business with you..
"Fastest and best car buying experience I`ve had ever."
After completing the online credit application, the night before, I was in and out of the dealer with my new car in about 90 minutes, amazing. Everyone I dealt with was personable and professional. Thank you all!!!
"Excellent experience. "
I had an excellent experience buying my new 2018 Toyota Camry at Elk Grove Toyota. They were very friendly and knowledgeable and patient with me in going over the many new features in the 2018 Toyota Camry.