Chris House | Page 15

Chris House is my service provider of choice! He always provides outstanding customer service with a great attitude. The dealership is always well maintained and complimentary snacks/drinks are p He always provides outstanding customer service with a great attitude. The dealership is always well maintained and complimentary snacks/drinks are provided. More

by MCCLINTON1 Verified Customer Verified Customer

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Excellent customer service, at this dealership. Any problem big or small is handled with professionalism and grace. Any problem big or small is handled with professionalism and grace. More

by KEYSHA_VSU Verified Customer Verified Customer

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Communication is very very subpar. You can't get anyone from the dealership on the phone when you call the dealership. Voice mail messages go unreturned, the only service writer that You can't get anyone from the dealership on the phone when you call the dealership. Voice mail messages go unreturned, the only service writer that seems to know what the heck is going on and cares is Chris. Jeff is useless, if you're not on his team or whatever they call it, he wants nothing to do with you unless you're there to get your vehicle and he has to hand you the keys. This isn't the first time I have written about this and the only reason I continue to come here, is because of the convenience to my residence and the mechanics that work on my vehicle. In my opinion, you need to fire everyone except for Chris and get him the help he needs and deserves. More

by NNDEPUTYDOG Verified Customer Verified Customer

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I.love this dealership always let me know what's going on with my car and always try to help me get it right. with my car and always try to help me get it right. More

by Rkelley130 Verified Customer Verified Customer

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Quick, honest, polite service. Car completed when promised. I was contacted to have the recall completed. Car completed when promised. I was contacted to have the recall completed. More

by Kathyann Verified Customer Verified Customer

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I really enjoy bringing my car here. My wait is never astronomical. It’s very reasonable for the services I need to get done.The appointment process is easy and I usually don’t have to w My wait is never astronomical. It’s very reasonable for the services I need to get done.The appointment process is easy and I usually don’t have to wait long to get it. The folks are friendly and the lounge is comfortable with snacks available. I’ve been to other places to get my cars serviced and although Southern is comparable in price, I’d pay more for what I get here. I’m very grateful! Thanks Southern More

by Perpetualmom Verified Customer Verified Customer

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The service was great. But I think that they may have put to Much oil in my vehicle. But I think that they may have put to Much oil in my vehicle. More

by SIHBC Verified Customer Verified Customer

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Very satisfied with service and personel. They go out of their way to satisfy you. Great Job!!! They go out of their way to satisfy you. Great Job!!! More

by Max Verified Customer Verified Customer

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Always receive prompt service when I use their online appointment feature. Love the complimentary state inspections and multi point inspections. appointment feature. Love the complimentary state inspections and multi point inspections. More

by NEVANDVI Verified Customer Verified Customer

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The dealership has excellent customer service. I did not have to wait a while for services done to my car. I did not have to wait a while for services done to my car. More

by Kiaraford12 Verified Customer Verified Customer

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