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Chris Sanchez
31 Reviews
Dealership Experience
9 yrs, 9 mos
Languages Spoken
English
31 Reviews
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31 Reviews of Chris Sanchez
December 01, 2023
So, took my car in for 10,000 service and it was terrible it took 4 hours. My rear kick sensor only works 15 % of the time; they told me it showed normal. My miles to empty says zero when I have 3 gallo it took 4 hours. My rear kick sensor only works 15 % of the time; they told me it showed normal. My miles to empty says zero when I have 3 gallons left; they told me it was normal and they could not adjust it to correct it. So they go to wash my car at the finish and they said the battery died and they would replace it under warranty; the car is a little over a year old. There status app doesn't work and no one told me why the oil and filter change and tire rotation was taking so long. Be wary of service at this dealer; very, very slow More
by wcroswell
September 24, 2023
I brought in my 2022 Lexus RX 350 F Sport for the 10k maintenance. Arrived a hour early for my appointment time at 8:30 am but Christopher sanchez took it in right away. Traffic was light coming from Bea maintenance. Arrived a hour early for my appointment time at 8:30 am but Christopher sanchez took it in right away. Traffic was light coming from Beaumont that day. It only took them less than a hour to do the job and was done before my scheduled appointment. While waiting, I walked the sales lot and sales floor. I saw a new 2023 GX460 on the lot that my wife would like. Atomic Silver, just like the 350 with red seats. I took pictures and a short video for her to see, and went home. Showed them to my wife and 2 hours later, I called Nick Makrakis, who sold us the RX 350, and asked him to have the GX 460 ready for us to look at. We got there from Beaumont 1.5 hours later and to make a long story shorter, we took the GX 460 home. The only thing I didn't like was how the Sales Manager low-balled me on the trade in. I know that's part of his job and I should have taken my time with that part of the transaction, but still... That's why I'm giving 4 stars instead of 5. More
by ALPINESERV
Verified CustomerOther Employees Tagged: Nick Makrakis
December 04, 2022
This dealership is very nice facility. It is beautiful, very functional for sales and service, and very much customer friendly. The employees are very helpful and friendly. Our sales as It is beautiful, very functional for sales and service, and very much customer friendly. The employees are very helpful and friendly. Our sales associate, finance counselor, and customer service rep are professional and extremely helpful. More
by MILTONTERRISWIFT
Other Employees Tagged: Nick Makrakis, Brent Penn
October 02, 2022
Everyone who helped us through the whole process were very kind and we appreciate the attention. very kind and we appreciate the attention. More
by cfoo30
Other Employees Tagged: Don Ansley, Donnie Holcomb, Rex Bomar, Marcus Atkins, Brent Penn, Thiam Oum
June 10, 2022
Friendly, knowledgeable, considerate, thoughtful, helpful and kind. Bobby Bosley put my mind at ease since this was a purchase made for the first time after the passing of my husband. I am so appr helpful and kind. Bobby Bosley put my mind at ease since this was a purchase made for the first time after the passing of my husband. I am so appreciative! Also, visiting with Lance Williams was a pleasure!!! Chris Sanchez was so very helpful in explaining the condition of my 2011 —RX 350. Chris was extremely courteous and informative. Thanks to all who gave me the courage to purchase a new RX 350. I really love the way it rides and am looking forward to learning all of the really neat features the car has to offer! THANKS NORTHSIDE LEXUS. 😁 More
by eborne
Other Employees Tagged: Bobby Bosley
April 08, 2022
Clean, courteous, professional environment. Customer satisfaction appear to be emphasized in all facets of dealership business. Staff is outwardly friendly and helpful. Customer satisfaction appear to be emphasized in all facets of dealership business. Staff is outwardly friendly and helpful. More
by Tjgolden13
Other Employees Tagged: Don Ansley
March 17, 2022
Very professional. Clean facility. Responsive to customers. On time service. Delivered as promised. Great experience! Clean facility. Responsive to customers. On time service. Delivered as promised. Great experience! More
by HONSEI
Other Employees Tagged: Don Ansley
March 07, 2022
So excellent, thanks for your services . Have a nice day and I really appreciate your time and your help in doing things that I am so happy for the job is well done in the Lexus dealership. T Have a nice day and I really appreciate your time and your help in doing things that I am so happy for the job is well done in the Lexus dealership. Thanks again and I will continue with the value and everything that you offer to me. I have good and so confident in the future of your service as well as the value and the best quality you are doing for my car. More
by tmanhd
November 03, 2021
North Side Lexus was one of the best dealership I’ve been to. Great customer service! to. Great customer service! More
by F.lazaro10
Other Employees Tagged: Hector Villanueva , Erica Pollino Burciu
