75 Reviews
Write a Review75 Reviews of Chris Seay
April 20, 2017
Excellent service! My husband and I had our third car-buying experience with Donohoo Auto a few weeks ago after a tree fell on my 2005 Jetta (also purchased from Donohoo My husband and I had our third car-buying experience with Donohoo Auto a few weeks ago after a tree fell on my 2005 Jetta (also purchased from Donohoo.) The process was about as seamless as possible as far as sales, but due to some communication issues with my husband because of a dead cell phone, it was nearly the end of the day by the time everything went through with my financing and paperwork. I had a rental car that had to be returned, and the staff at Donohoo went seriously out of their way to make sure that I drove home in my new car that evening. This makes three extremely positive experiences we've had - we've never felt pushed or pressured to purchase something we don't want, we're always given plenty of options, and the inventory is amazing. They've certainly earned our loyalty! More
Other Employees Tagged: Maria Hernandez, Becky Whitaker
April 17, 2017
Easiest, fastest and most enjoyable experience This was the best car buying experience that I have ever had. The staff is amazing and makes the process go by smoothly. I got the exact car I have be This was the best car buying experience that I have ever had. The staff is amazing and makes the process go by smoothly. I got the exact car I have been looking for with all the features I wanted for an excellent price and I was in and out in no time. I definitely will be doing business with them in the future and recommending them to my friends and family. Thank you for making this a pleasant process! More
Other Employees Tagged: Kyle Partridge, Adam Wren, Michele Stewart
April 04, 2017
Great customer service! For what we were looking for, the prices were by far lower than the dealers in Montgomery and the tri county area. We found exactly what we were looki For what we were looking for, the prices were by far lower than the dealers in Montgomery and the tri county area. We found exactly what we were looking for. I love the fact you didn't have to deal with a pushy car salesman. Everyone was extremely friendly and helpful. We will definitely be back when we're in the market for another vehicle. Thank you!! More
Other Employees Tagged: Mark Hubbard
March 30, 2017
Smarty Pants The website is very easy to use and provides you with good information about each particular car before you even go in for a test drive. I found a car The website is very easy to use and provides you with good information about each particular car before you even go in for a test drive. I found a car that I was interested in and submitted the financing application. Finance was a little sketchy and tried to give me a very high percentage rate. I saved $2,646 in "finance charges" and was able to lower the length of my loan from 48 months to 36 months by going through LendingTree. When I arrived at the dealership for my initial test drive, I was greeted by a lovely lady with a smiling face. She called to get my car brought around but, I had to wait 15 minutes for the technician to get it there. It would be nice if that process could go a little faster. The first car that I tested had some safety issues that I wasn't satisfied with, but Jim assured me that the dealership was more than willing to get them fixed and even offered to have the vehicle delivered to me once the repairs were complete. I opted to test drive another car instead and had to wait another 15 minutes for it to get there. The moment I got in, I immediately knew the second one was the one for me. Jim was pleasant, patient, and personable. He didn't try to push me to purchase something that I wasn't comfortable with. Once my decision was made, Tina flew through my paperwork. Loved her accent! Last step was a mini training session with Adam. He was patient and pleasant and went over the various controls and options. When I drove off the lot with my car, I felt happy and confident with my purchase. I came to the right place, talked to the right people (with the exception of finance), and got the right car. My overall experience was AMAZING and I would highly recommend Donohoo in Pelham, AL to anyone looking to buy a vehicle. More
Other Employees Tagged: Adam Wren , Jim Hardy, James Stamps, Tina Viljoen
March 29, 2017
Great Auto Company The staff was phenomenal and kind. They made the process of buying my first car so easy! I have an extremely hectic work schedule and I have had issue The staff was phenomenal and kind. They made the process of buying my first car so easy! I have an extremely hectic work schedule and I have had issues working with other dealerships on times I could come and their actual inventory consisted of . Donohoo's website has a was well maintained which allowed me to pick out the cars I wanted to test drive before I ever arrived on site. Once I was able to come in, all of the cars were ready to go, with little to no wait time. I'm not a Pelham/Birmingham local so I had to drive two hours to get there but it was so worth it and I would it again in a heart beat. I was able to test drive, finance and buy within three hours. I would recommend them to anyone ! More
Other Employees Tagged: Adam Wren , Trey Anger
March 10, 2017
Buick LaCrosse Excellent service all around. The salesmen were very courteous and professional and took the time to help with all the questions I had. Very good expe Excellent service all around. The salesmen were very courteous and professional and took the time to help with all the questions I had. Very good experience. More
Other Employees Tagged: Becky Whitaker, Keith Williams, Jonathon Yale
March 02, 2017
mark was great every obe we spoke with was friendly good price quick service i will tell people about them all the staff was nice one of better places to deal with would do it again if i need a vehicle good price quick service i will tell people about them all the staff was nice one of better places to deal with would do it again if i need a vehicle More
Other Employees Tagged: Mark Hubbard
February 24, 2017
Great experience. Overall great experience. Front counter reps were very friendly & helpful. Sales pro & finance were really good, and gentlemen that explained the car Overall great experience. Front counter reps were very friendly & helpful. Sales pro & finance were really good, and gentlemen that explained the car before we left was very good & knew the car very well. More
Other Employees Tagged: Kyle Partridge
February 22, 2017
Fantastic Buying Experience We dealt with Eric Jones. He made our purchase decision easy. We were unhappy with our initial choice of vehicles and returned it the next day. Eri We dealt with Eric Jones. He made our purchase decision easy. We were unhappy with our initial choice of vehicles and returned it the next day. Eric was kind enough to unwind the previous day and put us in the vehicle we really wanted. No pressure, no hassle, only kindness and understanding. Adam explained all of the features of the new car we chose. Highly recommend this DonohooAuto. More
Other Employees Tagged: Eric Jones, Adam Wren
February 20, 2017
I was unfamiliar with the driving without a salesmen When I first got there the lady at the front desk never explained the routine as I had never been there , I took her as being a little rude but beside When I first got there the lady at the front desk never explained the routine as I had never been there , I took her as being a little rude but besides that I loved it . My salesmen was wonderful ! More
Other Employees Tagged: Eric Jones