Chris Seay
Chris Seay at DonohooAuto LLC
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Chris Seay | Page 3

Finance Manager

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

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75 Reviews
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75 Reviews

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75 Reviews of Chris Seay

April 20, 2017

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Employee Rating

Excellent service! My husband and I had our third car-buying experience with Donohoo Auto a few weeks ago after a tree fell on my 2005 Jetta (also purchased from Donohoo More

by april.s.skinner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Maria Hernandez, Becky Whitaker

Apr 27, 2017

DonohooAuto LLC responded

We're proud that you chose Donohoo to replace your Jetta, although we're terribly sorry about the circumstances. Thank you for taking the time to leave us valuable feedback. We're glad to know that our team went out of their way to make sure that you were able to get out of your rental car and back into a car you were comfortable in. If we've managed to give you three positive experiences, we must be on the right track. We appreciate your loyalty and hope that your new Jetta becomes your new favorite car. We hope to serve you again in the future, but hope that it's your choice...not Mother Nature's!

April 17, 2017

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Easiest, fastest and most enjoyable experience This was the best car buying experience that I have ever had. The staff is amazing and makes the process go by smoothly. I got the exact car I have be More

by Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 21, 2017

DonohooAuto LLC responded

If ours was the easiest, fastest and most enjoyable, then we must be on the right track! Thank you for taking the time to leave valuable feedback. We're glad that you found the perfect car at the right price and that Kyle, Adam, Chris and Michele teamed up to provide a great experience. We appreciate your business and most certainly, any recommendations to family and friends. We hope that you and your new ride have many happy miles together!

April 04, 2017

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Great customer service! For what we were looking for, the prices were by far lower than the dealers in Montgomery and the tri county area. We found exactly what we were looki More

by maryjohn4bama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard

Apr 07, 2017

DonohooAuto LLC responded

We're pleased to know that your experience buying with us was well worth the drive. Thanks for letting us know that you appreciate our no-hassle approach and competitive pricing. And we put a lot of thought into hiring friendly people who we love to work with and treat our customers well - so we're glad to know you found that to be the case. Thank you for your business. We hope to serve you again down the road!

March 30, 2017

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Employee Rating

Smarty Pants The website is very easy to use and provides you with good information about each particular car before you even go in for a test drive. I found a car More

by Vinnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Wren , Jim Hardy, James Stamps, Tina Viljoen

Apr 06, 2017

DonohooAuto LLC responded

Vinnie, Thanks for taking the time to leave us detailed feedback on your recent buying experience. We're glad to know that you found the website complete and easy to navigate, as it is the backbone of our dealership. We're sorry that we weren't able to find you the lowest finance rate, oftentimes we can. But we're glad that you found a lender that worked well for you and got you in the car that you wanted. And we're pleased that our team members provided an overall "amazing" experience. We appreciate your business and hope we can serve you again in the future. Congratulations on your "SMART" choice!

March 29, 2017

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Great Auto Company The staff was phenomenal and kind. They made the process of buying my first car so easy! I have an extremely hectic work schedule and I have had issue More

by BethyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adam Wren , Trey Anger

Apr 06, 2017

DonohooAuto LLC responded

We know your time is valuable, so we appreciate you circling back to leave us a positive review. We're glad to know that Trey, Adam, and Chris provided professional turnkey service and made it worth the drive to come see us. We appreciate the feedback on the website as well - we work hard to make sure it evolves to meet our customers' needs, and that it gives a comprehensive overview of each vehicle in our inventory. Thank you for your business and of course, for any recommendations. We hope to serve you again in the future.

March 10, 2017

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Employee Rating

Buick LaCrosse Excellent service all around. The salesmen were very courteous and professional and took the time to help with all the questions I had. Very good expe More

by txhands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Becky Whitaker, Keith Williams, Jonathon Yale

Mar 10, 2017

DonohooAuto LLC responded

Thank you for taking the time to rate your experience shopping with us with five-stars across the board. We're pleased to hear that you had excellent service and found all of our team members to be courteous and professional. We appreciate your business and hope that you enjoy your new Buick. Thank you for buying with us.

March 02, 2017

Dealership Rating

mark was great every obe we spoke with was friendly good price quick service i will tell people about them all the staff was nice one of better places to deal with would do it again if i need a vehicle More

by timcarter1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard

Mar 09, 2017

DonohooAuto LLC responded

Thank you for taking the time to let us know that Mark and Chris provided friendly, professional service during your recent visit. And we're glad to know that you found us to be one of the better places to do business with. We're pleased that we left you with a positive impression and hope to serve you again in the future. Thank you for your business.

February 24, 2017

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Employee Rating

Great experience. Overall great experience. Front counter reps were very friendly & helpful. Sales pro & finance were really good, and gentlemen that explained the car More

by trey.coley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Partridge

Mar 06, 2017

DonohooAuto LLC responded

Thank you for taking the time to review your recent buying experience with us. We're glad to know that you had an overall great experience and that Kyle and Chris provided five-star customer service. We appreciate your business and look forward to serving you in the future.

February 22, 2017

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Employee Rating

Fantastic Buying Experience We dealt with Eric Jones. He made our purchase decision easy. We were unhappy with our initial choice of vehicles and returned it the next day. Eri More

by DGGRIMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Jones, Adam Wren

Mar 06, 2017

DonohooAuto LLC responded

Thank you for taking the time to let us know about your "fantastic buying experience" with Eric. We're happy when we're able to exceed expectations on a typical sale, but we're especially pleased when we're able to make things work on a sale that doesn't go exactly as planned. We're glad that we were able to make things right for you and that Eric, Adam and Chris provided professional customer service. Thank you for your business and for your valuable feedback.

February 20, 2017

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Employee Rating

I was unfamiliar with the driving without a salesmen When I first got there the lady at the front desk never explained the routine as I had never been there , I took her as being a little rude but beside More

by terriewheat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Jones

Mar 06, 2017

DonohooAuto LLC responded

We're very dismayed to hear that you perceived our team member as being rude. We will certainly follow back up with the front desk on that issue. And yes, our process here is very different - we give our customers space to test drive cars at their leisure, with no salesperson talking over their shoulder. Our approach is to give our customers space to discover what they like, rather than our sales team applying high-pressure tactics. We're otherwise glad to hear that Chris was wonderful and delivered five-star service. We appreciate your business and hope to be of service again in the future.

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