Christian Diaz
Christian Diaz at Lithia Hyundai of Anchorage

Christian Diaz

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

Contact Me
4.7
143 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

4 yrs, 6 mos

4.7

143 Reviews

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143 Reviews of Christian Diaz

August 21, 2025

Dealership Rating
Employee Rating

They don't answer or return phone calls. .....otherwise everything else good with them also More

by LOST06333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevins Mercedes

Aug 22, 2025

Lithia Hyundai of Anchorage responded

We’re glad to hear the rest of your experience was positive. We also want to ensure communication is smoother moving forward. Please reach out to us directly so we can address any concerns and assist you more effectively. Best, Anthony Mingus - Sales Manager - 907-762-5100

August 20, 2025

Dealership Rating
Employee Rating

I was impressed with the service dept. I took my jeep in for an oil change and they had me in and out in no time. The service rep was polite and professional. I’ve been to other dealership More

by JASONPARAOAN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Lithia Hyundai of Anchorage responded

Jason, thank you for sharing your awesome feedback about our Service Team! We appreciate you choosing Lithia Hyundai of Anchorage and hope to welcome you back next time. Safe travels!

August 20, 2025

Dealership Rating
Employee Rating

Christian is amazing and got the vehicle in quickly and took care of it in a timely manner even though they were busy and booked! More

by COURTNEY_KNOWLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Lithia Hyundai of Anchorage responded

Courtney, it's fantastic to hear that Christian was able to assist you promptly. We truly appreciate your feedback and hope to see you again at Lithia Hyundai of Anchorage!

August 19, 2025

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Employee Rating

Terrible service, no one knows how to let you know anything that’s going on with your car. Never answer the phone, goes straight to voicemail. Advisors are rude and Dana is absolutely no help. More

by Nic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandon Rose, Dana Clendenen

Aug 25, 2025

Lithia Hyundai of Anchorage responded

Nic, I'm sorry to hear about your experience with our service. We strive for clear communication and helpfulness, so it's concerning to learn we fell short here. Please reach out directly when you have a moment; I'd like the opportunity to address this personally. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

August 14, 2025

Dealership Rating
Employee Rating

I’ve brought my car in at least they will not fix the problem why? More

by Jakoz1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brendon Gardnew, Dana Clendenen

Aug 18, 2025

Lithia Hyundai of Anchorage responded

Jakoz1231, We’re sorry to hear about the ongoing issues with your vehicle. We take concerns like yours seriously and would appreciate the chance to discuss this directly to better understand the situation and explore possible solutions. Please reach out to us so we can assist you. Best, Moises Gonzalez - Service Manager - 907-762-5752

August 05, 2025

Dealership Rating
Employee Rating

Communication from this dealership is non existent and getting someone to help with a status update is next impossible, just get put on hold or told that the service provider will reach out, which they do More

by ejmiller11789
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2025

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience. We’re sorry to hear about the lack of communication, and we understand how frustrating that can be when your vehicle is in for service. We’d appreciate the opportunity to look into this further—please reach out to us directly at your convenience so we can review the situation with the team. Best, Moises Gonzalez - Service Manager - 907-762-5752

August 03, 2025

Dealership Rating
Employee Rating

Impossible to reach. They don’t return messages and give updates. I appreciate the loaner for the extended service stay but I think my vehicle just sat there and unless I More

by 5FEIGNERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dana Clendenen

Aug 06, 2025

Lithia Hyundai of Anchorage responded

I'm sorry to hear about the communication issues you experienced. Please reach out so we can address your concerns and improve our service for you moving forward. Thank you. Moises Gonzalez - Service Manager - 907-762-5752

August 01, 2025

Dealership Rating
Employee Rating

Christian was super helpful and knowledgeable! We appreciate all the effort he put into helping us solve the problem with our son’s car. More

by maryet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Lithia Hyundai of Anchorage responded

Christian was super helpful and knowledgeable! We appreciate all the effort he put into helping us solve the problem with our son’s car.

July 17, 2025

Dealership Rating
Employee Rating

Very kind and sweet to customers, the service was done quickly and effectively. I will be going back to work with the Hyundai teem every time More

by KARLIE_JUDKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rose, Brent Vandenbos

Jul 17, 2025

Lithia Hyundai of Anchorage responded

Karlie, it’s wonderful to hear how quickly and effectively the Hyundai team took care of you! Your kind words mean a lot, and we’re glad you felt well cared for. Looking forward to helping you again at Lithia Hyundai of Anchorage!

July 17, 2025

Dealership Rating
Employee Rating

Gave very good service! Had the patience with answering my questions and gladly explained everything. More

by REYNALDOJOKER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2025

Lithia Hyundai of Anchorage responded

Reynaldo, it’s wonderful to hear you felt supported and well-informed throughout your experience at Lithia Hyundai of Anchorage. We appreciate you taking the time to share your kind words and look forward to helping you again!

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