Christine Donahue | Page 37

A great no-pressure car buying experience My wife and I are very happy to recommend Derek Blood at Heritage Toyota. We went in ‘just to look’ at the RAV4 and had done little upfront research o My wife and I are very happy to recommend Derek Blood at Heritage Toyota. We went in ‘just to look’ at the RAV4 and had done little upfront research on trim levels and option packages. Derek was very knowledgeable and went through it all very patiently with us, yet at no point did he give us the hard sell treatment. We felt so comfortable with him that we were happy to commit to a purchase that same day and are now the proud owners of a shiny new RAV4 Limited Hybrid. Derek, you’re a true professional and a real pleasure to deal with - thank you! More

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Excellent servuce Excellent customer service!! They go out of there way to make things happen. Got me the car I wanted and always kept me updated about what was going o Excellent customer service!! They go out of there way to make things happen. Got me the car I wanted and always kept me updated about what was going on with the processing. That k you guys your the best More

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Respectful & helpful Mark took the time to find out what I was looking for in a new vehicle. He showed me what I was interested in and met all my needs. I highly recommend Mark took the time to find out what I was looking for in a new vehicle. He showed me what I was interested in and met all my needs. I highly recommend working with Mark Talbert. More

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very curious and honest about selling a car I give the rating because they would honest and helpful with us with service and selling my new car and saying late doing the paperwork and Patrick we I give the rating because they would honest and helpful with us with service and selling my new car and saying late doing the paperwork and Patrick weeks was a honest and respectful salesman that’s why we keep coming back More

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It was a very good experience! Rob made the car buying process extremely easy. He is down to earth, extremely knowdlegable about vehicles, and understanding. He listened to what I w Rob made the car buying process extremely easy. He is down to earth, extremely knowdlegable about vehicles, and understanding. He listened to what I wanted and needed. He was professional. He has a great personality that makes the car buying process not stressful and actually fun!!! Everyone at the dealership was nice to work with. More

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Toyota Love ❤️ I loathe car shopping and Derek’s approach has forever changed my mind. He listened, he was empathetic, efficient, always responsive with phone calls I loathe car shopping and Derek’s approach has forever changed my mind. He listened, he was empathetic, efficient, always responsive with phone calls and emails. He took his time showing me features of my RAV4. All around great guy. He’s changing the approach to car sales, I didn’t feel like he was “making a sale”, he knew my story and paid close attention to my needs. I trust him and HIGHLY recommend if you visit Heritage Toyota ask for Derek. Conor McQuade made the right choice in pairing Derek with me, Conor was extremely understanding and supportive. He is an excellent Sales Manager. Christine in Finance was helpful, organized and super efficient, she went over and above for me, actually everyone I worked with did! Thank you all so much for your outstanding customer service! I’m a Toyota fan for life! More

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Quick, no nonsense, no pressure, relaxed We went in to look at 4 runners and met Chuck Heingartner. The dealership was packed with people and Chuck met us, parted the crowds and brought us t We went in to look at 4 runners and met Chuck Heingartner. The dealership was packed with people and Chuck met us, parted the crowds and brought us to his desk immediately which felt like an oasis in the sea of Toyota-hungry people. We found what we liked and Chuck walked us thru the initial paperwork. He knew we were in a hurry because the kids were getting close to melt down status. Chuck was friendly and chatty yet professional. We struck a deal that left both sides happy and we walked out new 4Runner owners! Thanks to Christine D in finance for making the paperwork process quick and painless too! More

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attentive Harrison Bush and his (behind the scenes team ) as well as Christine did a bang up job of listening and prosecuting this deal. Tx a lt Harrison Bush and his (behind the scenes team ) as well as Christine did a bang up job of listening and prosecuting this deal. Tx a lt More

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Very friendly and exciting experience I enjoyed working with Jason, he was an outgoing salesman. He had the knowledge to answer my questions. He ensured to call me any time there was an up I enjoyed working with Jason, he was an outgoing salesman. He had the knowledge to answer my questions. He ensured to call me any time there was an update on my car. If i left him a VM he would ensure to call me back within a reasonable timeframe to answer my questions. Thanks for helping me get such an amazing car! Christine in finance was also very knowledgeable to answer any questions i had regarding my finances. She truthfully answered and explained everything i needed to know. She was quick and organized. She made the process less stressful and fun (for as fun as finances can be). More

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Car Lease Derek Blood sales associate was excellent. This is 3 vehicle leased through him in 3 years. Very patient and not pushy. For a young associate he ha Derek Blood sales associate was excellent. This is 3 vehicle leased through him in 3 years. Very patient and not pushy. For a young associate he has a lot of experience. More

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