Christopher Taylor
Christopher Taylor at Colonial West Chevrolet of Fitchburg

Christopher Taylor

Service Writer

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
231 Reviews
5.0

231 Reviews

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231 Reviews of Christopher Taylor

August 27, 2025

Dealership Rating
Employee Rating

Everyone is genuine friendly and helpful, from being greeted at my arrival to paying my bill and departure. More

by David
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, David! I'm pleased to hear that you had a friendly and helpful experience at Colonial West Chevrolet of Fitchburg. Our team is committed to providing excellent service from start to finish. We look forward to welcoming you back on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 27, 2025

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Professional, courteous, caring , exceptionally well qualified. I have purchased my last three trucks here. It was great when I bought my first one and they keep getting better. Parts and service are th More

by sanofam
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera, Jeff Chandler, Maynor Aguilar, Pamela Bussiere , Evan Zukowsk, Eric Phelps Five Stars

Aug 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear that you've chosen Colonial West Chevrolet of Fitchburg for your last three truck purchases and that your experience continues to improve with each visit. We take pride in our parts and service teams, and we appreciate your recognition of our facility. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 26, 2025

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I had a great experience from start to finish. Thank you Shelley for all your help. It was a pleasure dealing with Angie and Jackie as well as the staff. Great customer service. I will defin More

by kimberlylandine
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 27, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Kimberly! We're thrilled to hear that you had a great experience with Shelley, Angie, Jackie, and our team at Colonial West Chevrolet of Fitchburg. We appreciate your kind words about our customer service. We look forward to welcoming you back soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 26, 2025

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Service required on Saturday. We were traveling from out of State and needed a new battery. Service team got us in and out very quickly. Thank you! More

by Dfan2z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm glad to hear that our service team at Colonial West Chevrolet of Fitchburg was able to assist you promptly with a new battery while you were traveling. Your feedback means a lot to us, and we appreciate you taking the time to share your experience. We hope to see you again! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 22, 2025

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Coby was thorough in explaining the vehicle features. This is someone who takes his job seriously and wants (probably is) to be the best ever. The Colonial West team, headed by GM Jeff Chandler has been More

by minotgroup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your amazing review! I'm delighted to hear that Coby provided you with thorough explanations of the vehicle features. It's wonderful to know you’ve been part of the Colonial West Chevrolet of Fitchburg family for twenty years! Your continued support means a lot to us. We look forward to assisting you again in the future. Safe travels in your new vehicle! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 22, 2025

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Employee Rating

Great service and very helpful customer service. I would highly recommend to anyone else I know More

by cbuhts
Service Price Transparency
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Recommend Dealer
Yes
Aug 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! I truly appreciate your kind words about the great service and helpful customer service at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future. See you next time! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 16, 2025

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Employee Rating

I was able to easily schedule a service appointment. Service advisor answered several questions. Service was completed in a timely manner. More

by Edb
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Aug 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you had a smooth experience scheduling your service appointment at Colonial West Chevrolet of Fitchburg. It's great to know that our service advisor was able to assist you with your questions and that the service was completed promptly. We look forward to seeing you again for your future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 15, 2025

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Employee Rating

recently came in for an oil change and had a great experience from start to finish. The staff was friendly, professional, and made me feel welcome as soon as I arrived. They got my truck in quickly, e More

by jrsarbacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a great experience at Colonial West Chevrolet of Fitchburg during your oil change. It's fantastic to know our friendly and professional staff made you feel welcome and provided transparent service for your truck. We take pride in our clean environment and efficient process, making your visit as smooth as possible. We look forward to assisting you with future maintenance and appreciate your recommendations! Thanks again for choosing us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 14, 2025

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Employee Rating

Been with Colonial West in Fitchburg since 2015 when I bought my first Chevy Colorado , everybody I dealt with then was great , got away from them for a little bit when I bought my 2018 Colorado but the d More

by Thor6635
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your wonderful experience with us! I truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg since 2015, and am thrilled to hear you're happy with both your GMC Canyon Denali and our service and sales teams. Your satisfaction is very important to us, and we look forward to continuing to serve you as a lifelong customer. Enjoy your retirement truck, and we can’t wait to see you again for your future vehicle needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Aug 15, 2025

Thor6635 responded

Your welcome

August 13, 2025

Dealership Rating
Employee Rating

Service from scheduling to work performed was excellent as it always has been. Chris was informative providing different pricing options for the front brake job. More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Pamela Bussiere

Aug 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for the wonderful review! I'm so glad to hear that your experience at Colonial West Chevrolet of Fitchburg was excellent and that Chris was able to provide you with informative pricing options for your front brake job. We appreciate your continued trust in us and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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