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Christopher Taylor
Christopher Taylor at Colonial West Chevrolet of Fitchburg

Christopher Taylor

Service Writer

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
255 Reviews
4.9

255 Reviews

Write a Review

255 Reviews of Christopher Taylor

January 09, 2026

Dealership Rating
Employee Rating

Scheduling was easy, I was notified when parts came in and repair was done timing More

by Terrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Jan 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive review, Terrain! I'm glad to hear that scheduling was easy and that you were kept updated on the parts and repair timing. At Colonial West Chevrolet of Fitchburg, we always strive to provide efficient service. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 31, 2025

Dealership Rating
Employee Rating

Excellent customer service very informative. The best dealership by far. Don’t change a thing…… thanks for everything!! More

by Paullynatick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Coby Smart, Jeff Chandler, Shelby Smart

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Jan 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, Paul! I truly appreciate your kind words about the excellent customer service you received at Colonial West Chevrolet of Fitchburg. It's great to hear that you found us informative and that you consider us the best dealership. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 28, 2025

Dealership Rating
Employee Rating

If your car needs servicing, do yourself a favor and go to Colonial West Chevrolet. More

by rgetek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Vincent Locher, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Dec 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for the fantastic review! I'm thrilled to hear that you had a great experience with us at Colonial West Chevrolet of Fitchburg. I appreciate your recommendation, and we look forward to seeing you again for any future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 17, 2025

Dealership Rating
Employee Rating

Good communication, and quick to get my trucks done on time. Will be back again More

by Rock Landing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Dec 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I appreciate your kind words about the communication and timely service at Colonial West Chevrolet of Fitchburg. I am glad to hear you were satisfied with your truck's service. We look forward to seeing you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 02, 2025

Dealership Rating
Employee Rating

Colonial West Chevy has been a great dealership for our family. We have all our vehicles serviced there, even if they are not Chevrolets! More

by Jenbase1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere

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Dec 03, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Jen! I'm thrilled to hear that Colonial West Chevrolet of Fitchburg has been a great choice for your family's vehicle servicing needs, regardless of the make. I appreciate your loyalty, and we look forward to continuing to provide excellent service for you and your family! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 01, 2025

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Employee Rating

Great fast professional service - highly recommend- will do all my car maintenance done there - thanks More

by Stephanie S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Jeff Chandler, DAS DAS, Pamela Bussiere, Shelley Dupre, Jason Giacoppo

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Dec 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review, Stephanie! I'm delighted to hear that you had a great experience with our fast and professional service at Colonial West Chevrolet of Fitchburg. I truly appreciate your recommendation, and our team looks forward to assisting you with all your car maintenance needs in the future. See you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 26, 2025

Dealership Rating
Employee Rating

Great service. Appreciated video updates. Thank you for the quick turnaround with the car. Even got some candy. More

by mike3205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Nov 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you appreciated our service and the video updates. At Colonial West Chevrolet of Fitchburg, we always strive for a quick turnaround and a little extra touch, like candy, to make your experience special. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 25, 2025

Dealership Rating
Employee Rating

I love how friendly and helpful this dealership is. If you need work on your vehicle they will check it out give you an estimate and advise you the best way to fix it. And they stand behind their work More

by Ref
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan, Pamela Bussiere

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Nov 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive review! I truly appreciate your kind words about the friendly and helpful service at Colonial West Chevrolet of Fitchburg. It's great to hear that you felt well taken care of during your visit. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 25, 2025

Dealership Rating
Employee Rating

It's easy to make an appointment. A comfortable waiting room with a coffee machine. Excellent and fast service. Friendly professional team ready to solve complex problems. More

by Sergey Zubrilov
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Nov 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for the kind words, Sergey! I'm thrilled to hear that you had a positive experience at Colonial West Chevrolet of Fitchburg. Our team strives to provide excellent service and a comfortable environment for all our customers. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 18, 2025

Dealership Rating
Employee Rating

Made an online appointment for an oil change and tire rotation and arrived a little early, they took my truck 15 minutes before my scheduled time and got me back on the road 15 minutes earlier than I pla More

by Paulf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Nov 19, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Paul! I am glad to hear that you had such a positive experience with your oil change and tire rotation at Colonial West Chevrolet of Fitchburg. It's great to know that our team was able to accommodate you early and get you back on the road quicker than expected. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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