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Christopher Taylor
Christopher Taylor at Colonial West Chevrolet of Fitchburg

Christopher Taylor

Service Writer

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
244 Reviews
4.9

244 Reviews

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244 Reviews of Christopher Taylor

November 07, 2025

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Employee Rating

The experience was better than I expected. Pam the cashier was the one that stuck out the most, her customer service skills were impeccable, and her attention to detail was astonishing. All in More

by john.rizzelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere

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Nov 08, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, John! I'm glad to hear that your experience at Colonial West Chevrolet of Fitchburg exceeded your expectations. Pam and the entire team work hard to provide exceptional customer service, and we’ll be sure to pass along your kind words to her. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 31, 2025

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Employee Rating

They are very friendly and help full , they took the car in quickly and fixed it with no charge, best experience we have had at a dealership. Thank - You More

by blnichols8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Oct 31, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience at Colonial West Chevrolet of Fitchburg. It’s our goal to provide exceptional service, and we’re glad we could assist you quickly and at no charge. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 28, 2025

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Employee Rating

Very professional, however very, very, very disappointed. Had tires rotated and the now my tire pressure monitor needs to be replaced. It worked fine prior to the service. Not sure if I will have you fix it, More

by Rrrobuccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Oct 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your compliments about our professionalism, and I understand your concerns regarding the tire pressure monitor issue after your service. We strive to maintain the highest standards. Please feel free to reach out to me directly at Colonial West Chevrolet of Fitchburg to discuss your concerns further. Thank you for bringing this to our attention. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 25, 2025

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Employee Rating

Colonial West number one place to go friendly people friendly attitude, clean weight room thanks to Chris and Pamela for doing a great job More

by Gd2kno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Oct 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I truly appreciate your kind words about the friendly atmosphere and the clean facilities at Colonial West Chevrolet of Fitchburg. Chris and Pamela will be thrilled to hear your compliments! We look forward to welcoming you back soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 25, 2025

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Employee Rating

Pamela was very cheerful and pleasant. Chris in service was also pleasant and easy to deal with. More

by PamelaDumas1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Oct 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with our team, including Pamela and Chris. At Colonial West Chevrolet of Fitchburg, our team strives to provide a cheerful and pleasant atmosphere for all our customers. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 21, 2025

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Service team is on point. They really took care of me and my truck. The service manager is extremely nice and understands customers needs. I have often said a service depar More

by Jawiley1459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Oct 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I'm glad to hear that our service team took great care of you and your truck. It's fantastic to know that our service manager made a positive impression on you as well. We truly appreciate your feedback and look forward to welcoming you back to Colonial West Chevrolet of Fitchburg for your future service and purchase. Thank you for choosing us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 13, 2025

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Employee Rating

They were friendly and took care of my problem quickly. I was very happy with them. More

by riverdalefarm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Oct 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I'm glad to hear that our team at Colonial West Chevrolet of Fitchburg was able to assist you quickly and that you had a positive experience. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 11, 2025

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Employee Rating

I know the work will be done correctly the first time I always make a appointment they make sure to explain what they are going to do and they are always friendly More

by Dtncddbmmmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Pamela Bussiere

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Oct 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I truly appreciate your trust in Colonial West Chevrolet of Fitchburg and am glad to hear that our team consistently provides you with clear explanations and friendly service. We look forward to seeing you again for your next appointment! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 08, 2025

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Employee Rating

The whole team, Edison, Pamela, Saul, and Jacqueline, were terrific and FAST! Thanks to all More

by vkaufold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Oct 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear you had a great experience with our team at Colonial West Chevrolet of Fitchburg. Edison, Pamela, Saul, and Jacqueline will be delighted to know they made a positive impact. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 25, 2025

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Employee Rating

Nice to see you have returned to a safety and next attention report. Well done More

by johnr.colton33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Sep 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback, John! I appreciate your recognition of our safety and attention to detail at Colonial West Chevrolet of Fitchburg. If you have any further thoughts or questions, feel free to reach out. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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