Christopher Volk | Page 28

Poor workmanship I bought my vechicale, it had a crack down the windshield, they fixed it had to drive a 1:30 back to get it done said I was disappointed in the deati I bought my vechicale, it had a crack down the windshield, they fixed it had to drive a 1:30 back to get it done said I was disappointed in the deatiling on the outside of vechicale they took it down to get the car rap and sticker residual off. Got it back and left and washed it the whole bottom on both sides under black trim still has new car rap pices left all over it. There was no back up camera in it I asked the sales man was nice enough to tell me it would be better to get my own and put it on myself. So no I have to pay someone to detail it right. Very dissatisfied with the care taken. I see 20,000 is not enough to get attention on how a vehicle is presented!!! I am going to buy a new truck next year and because of this I am now looking elsewhere!!!! More

by jasonruffley7 Verified Customer Verified Customer

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Sales with Chris Volk My recent visit looking for a Ford Escape could not have been a better experience. Chris was more than helpful and I would recommend him to anyone loo My recent visit looking for a Ford Escape could not have been a better experience. Chris was more than helpful and I would recommend him to anyone looking to purchase a vehicle More

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Great experience Klaben made my car buying experince fast, and easy. I recommend them to anyone who is looking for a new ride. They did a fantastic job. Klaben made my car buying experince fast, and easy. I recommend them to anyone who is looking for a new ride. They did a fantastic job. More

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Very easy to work with!! Dealership was awesome in having everything set up when I bought my truck. I drove 6 hours from another state and Chris the salesman had everything re Dealership was awesome in having everything set up when I bought my truck. I drove 6 hours from another state and Chris the salesman had everything ready when I got there. Got a very good deal also!! More

by jkdevildog Verified Customer Verified Customer

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Excellent Car Buying Experience I recently purchased a 2018 Mustang GT from Klaben Ford. My sales person was Chris Volk and he helped to provide a quality car buying experience. Chri I recently purchased a 2018 Mustang GT from Klaben Ford. My sales person was Chris Volk and he helped to provide a quality car buying experience. Chris was very knowledgeable and of both the product as well as the purchasing process. He was upfront with all the information and no drama. He was professional and respectful of my time. I also had the opportunity to meet Rich Klaben who introduced himself and was genuinely thankful in my interest in buying from his dealership. I also was introduced to Sean Bradford who is the service manager and offered his services in any way he could to help. I was offered a fair price for my trade in as well as a fair purchase price. Once again , no drama. The transaction was completed quickly and efficiently with Jennifer Bowen in Finance. She was knowledgeable about finance options and was again respectful of my time. More

by atkian Verified Customer Verified Customer

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Best Car Buying Experience Ever I have been buying cars for over 30 years, and I have never filled out one of these reviews, typically because buying a car is an evil necessity of li I have been buying cars for over 30 years, and I have never filled out one of these reviews, typically because buying a car is an evil necessity of life. Today was pleasantly different. Chris Volk and I worked via email to complete my entire purchase. He even helped me get the price point I needed in a beutiful 2015 Explorer. Jenn Bowen breezed me through all the paper signing in finance and even worked a deal for a great rate and extra warranty coverage. My entire in-person purchase today took less than an hour, was fun, and pleasant. Thank you - I will be back. Dan Parvu Westerville, Ohio More

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getting it right I was impress with the manner how things were done , Chris took his time and patients to realize and listen to his customer was concern about there I was impress with the manner how things were done , Chris took his time and patients to realize and listen to his customer was concern about there vehicle and what needed to be done that's knowledge and pride and very professional . More

by tmthdaniels026 Verified Customer Verified Customer

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Great sales and service experience Great sales experience with new vehicle purchase from Rich Klaben and Chris Volk. Joe Bellian took the time to explain the details and operation of th Great sales experience with new vehicle purchase from Rich Klaben and Chris Volk. Joe Bellian took the time to explain the details and operation of the new tech on the vehicle. Joe or an equivalently trained rep should be present at deliveries of new and other vehicles with newer advanced technology. More

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Great Experience Very easy car buying experience. Chris Volk contracted me within minutes of my email. He answered all of my questions. Financing was an easy process. Very easy car buying experience. Chris Volk contracted me within minutes of my email. He answered all of my questions. Financing was an easy process. More

by travelinjenn Verified Customer Verified Customer

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Best Dealership ever! I have been buying and leasing cars at Klaben Ford for 10 years now, and I would not even consider any other place for such an important decision. Ric I have been buying and leasing cars at Klaben Ford for 10 years now, and I would not even consider any other place for such an important decision. Richard Klaben, and his crew are THE best. This time sales associate was Chis Volk, and his level of professionalism was incredible. Like the entire dealership is was easy, low pressure and reassuring was usual. I could not be happier with my Escape, my deal, and my experience. And the service after the sale is incredible too. More

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