Christopher Volk | Page 27

Terrific Effort and Experience I put in an 'interested' notice on a Ford Focus on CarGurus.com, and Chris contacted me within minutes, even though the dealership had closed 20 minut I put in an 'interested' notice on a Ford Focus on CarGurus.com, and Chris contacted me within minutes, even though the dealership had closed 20 minutes prior. He asked about my level of interest, was extremely courteous, and then explained that the specific car I had looked at was sold just hours before. He then found me another, nearly identical vehicle, which was even more to my liking then the first, priced nearly identically to the original, with nearly 20,000 fewer miles. He stayed on top of keeping me informed, and was able to get me out the door the next day, even staying over an hour past their closing times to help me finish my purchase. I could not recommend a better guy to get you in a new or used car, Chris Volk was the best. Thanks again Chris! More

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Grateful When I went to Klaben that day I didn't know what to do. Richard Klaben took time away from his busy day to talk to me about my options. He knew I was When I went to Klaben that day I didn't know what to do. Richard Klaben took time away from his busy day to talk to me about my options. He knew I was in a bad situation and he took the time to explain to me what options I had and he made sure I understood what the outcomes would be depending on the decision I made. That's the best experience I had buying a new car. He set me up with a very nice man, Chris Volk to do the paperwork and get me in my car. Thank you guys. More

by ejeffries Verified Customer Verified Customer

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Friendly and accommodating Louis and Chris were both very accommodating when I requested to change my appt and also to see a different car than first one requested Louis and Chris were both very accommodating when I requested to change my appt and also to see a different car than first one requested More

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Best place to buy a car No pressure, people who treat you with respect and dignity. Knowledgeable, won't let you leave until all if your questions are fully answered. This i No pressure, people who treat you with respect and dignity. Knowledgeable, won't let you leave until all if your questions are fully answered. This is the way all dealerships should moldel this business! More

by Frankm Verified Customer Verified Customer

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They did it again!!! I was worried about getting out of my lease but as always Klaben had it handled. I was still a little ways out but had my eye on a new vehicle and the I was worried about getting out of my lease but as always Klaben had it handled. I was still a little ways out but had my eye on a new vehicle and they found the way. As always every one was nice and the process was smooth. Thank again Klaben for the great deal and wonderful experience. More

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Excellent Customer Service Such a breath of fresh air to walk in to a dealership where everyone truly is family & they invite you into theirs. Louis Polos was great to deal with Such a breath of fresh air to walk in to a dealership where everyone truly is family & they invite you into theirs. Louis Polos was great to deal with online & even better in person. Chris Volk was there to back him up when other customers came in so they could give them great customer service. James Stickler understood my situation & bent over backwards to accommodate. Christine Klaben made signing the dreadful paperwork a pleasure. We will definitely be back when my husband is ready to trade in his truck for a new one & we'll be bringing in our new vehicle for service. Thanks again Louis for being my first text on my FordApp. More

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Thanks Made purchasing 2 new vehicles a breeze. Fair and honest with trade ins and purchases. Would definitely recommend to everyone to purchase their vehic Made purchasing 2 new vehicles a breeze. Fair and honest with trade ins and purchases. Would definitely recommend to everyone to purchase their vehicle at Klaben. More

by Tom K Verified Customer Verified Customer

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2018 F-150 I ordered a new F-150 through Klaben. Chris kept me updated on the building and delivery, and was very helpful. This is the second new car we have p I ordered a new F-150 through Klaben. Chris kept me updated on the building and delivery, and was very helpful. This is the second new car we have purchased from Klaben Ford, and we'll be back. More

by AEMAGLOTT Verified Customer Verified Customer

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Poor workmanship I bought my vechicale, it had a crack down the windshield, they fixed it had to drive a 1:30 back to get it done said I was disappointed in the deati I bought my vechicale, it had a crack down the windshield, they fixed it had to drive a 1:30 back to get it done said I was disappointed in the deatiling on the outside of vechicale they took it down to get the car rap and sticker residual off. Got it back and left and washed it the whole bottom on both sides under black trim still has new car rap pices left all over it. There was no back up camera in it I asked the sales man was nice enough to tell me it would be better to get my own and put it on myself. So no I have to pay someone to detail it right. Very dissatisfied with the care taken. I see 20,000 is not enough to get attention on how a vehicle is presented!!! I am going to buy a new truck next year and because of this I am now looking elsewhere!!!! More

by jasonruffley7 Verified Customer Verified Customer

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Sales with Chris Volk My recent visit looking for a Ford Escape could not have been a better experience. Chris was more than helpful and I would recommend him to anyone loo My recent visit looking for a Ford Escape could not have been a better experience. Chris was more than helpful and I would recommend him to anyone looking to purchase a vehicle More

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