Chuck Golden | Page 9

Outstanding service Very pleasant experience throughout the entire process with very knowledgeable sales and finance staff! The entire process was efficient and pleasant Very pleasant experience throughout the entire process with very knowledgeable sales and finance staff! The entire process was efficient and pleasant from start to finish! No hassle sales and overall great experience! More

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Thank you for help with the Camry. I appreicate you being kind and thorough. Im gonna keep it for atleast the 200,000 mile warranty for help with the Camry. I appreicate you being kind and thorough. Im gonna keep it for atleast the 200,000 mile warranty More

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Bad Experience After buying several vehicles from Beaver Toyota, I felt I could trust the sales team to treat me fairly. I had anxiously awaited the 2019 RAV4 and ac After buying several vehicles from Beaver Toyota, I felt I could trust the sales team to treat me fairly. I had anxiously awaited the 2019 RAV4 and actually was the first customer at Beaver to purchase one. I was excited! Unfortunately, the disappointment started within the first 2 days. Not only were there problems with Apple Play but the transmission was not shifting properly. (It’s Toyota’s new 8 speed) 2 thumbs down. Phone calls not working and hard shifting starts and stops was frustrating but I thought, ok, they’ll get it fixed. Wrong. After several tries and 3 more days in the shop with no fix, I decided to trade. I went to Nissan and was taken by the 2019 Rogue. What an awesome vehicle! Do yourself a favor and at least look at the Nissan Rogue if you’re even thinking about a RAV4. NO COMPARISON! Rogue has the RAV4 beat, hands down. Now, to trade in a new vehicle, you expect to loose some money. I get it. But when you realize you have been absolutely abused and taken advantage of by the sales team at Beaver; it will certainly make you take your loyalty somewhere else. Blue book was $16,000 less than what I had paid for the RAV4 just 5 weeks prior. I learned that the $9,999 “destination” charge that was added to the cost of this RAV4 was nothing but pure profit for the dealership. What a scam. Do yourself a favor and do your due diligence before you sign the bottom line at Beaver Toyota in St. Augustine or you may be as sorry and sick as I am. Better yet, go check out the Nissan Rogue. It just may be the best decision you ever make. More

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Service checkup Only problem: in the year I have had the car I have been back 5 or 6 times to find.out to use the navigation. Doug spent an hour with me last Friday Only problem: in the year I have had the car I have been back 5 or 6 times to find.out to use the navigation. Doug spent an hour with me last Friday and said he had never seen this problem before. I have to make an appt with him this week to see if he can fix it. It is an 80 mile round trip for me. More

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Surprisingly Incredible and Pleasant Car Buying Experience Buying a car is usually dreadful, aside from the part when they hand you the keys, but our experience was perfection from start to finish. Even the co Buying a car is usually dreadful, aside from the part when they hand you the keys, but our experience was perfection from start to finish. Even the complimentary cupcakes and popcorn were delicious! I have bought many cars and have never had the dealership people take care of details like Beaver Toyota. They arranged our insurance, got us a new registration, and installed all weather car mats. And a big shocker was that when we went to sign on the dotted line, the price was LOWER than we had agreed on because Chuck found a rebate he could use. He could have easily not done that and we would have not known. A+ day with JB and Chuck! More

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Best Car Buying Experience I Have Every Went Through Chuck, This is David Hill. I am the one that came in the other day and purchased my daughter a brand new 2019 Toyota Camry SE. I want to say that I Chuck, This is David Hill. I am the one that came in the other day and purchased my daughter a brand new 2019 Toyota Camry SE. I want to say that I have bought alot of cars in the past from different car dealers here in Florida and was never treated the way Beaver Toyota treated me. And what sets Beaver Toyota above all of them, is not just the courteousness of the sales department, even though James Speiser. and Chuck Golden was awesome, it was that no matter what we both faced in the battle of negotiations, you never gave up and we came to an agreement that fits my daughters budget. Other companies would have never done what yall did for me and my daughter. On the behalf of me and my daughter, I want to say Thank You and your staff for everything that yall did for my daughter and me. God Bless the men and women at Beaver Toyota. If I could give 6 Stars, I would Be seeing you all soon. Thank You, David Hill More

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Great Service This dealership is a great place to purchase a new Toyota. The salesman Ryan was great to work with and the Sales Manager Chuck Golden worked magic on This dealership is a great place to purchase a new Toyota. The salesman Ryan was great to work with and the Sales Manager Chuck Golden worked magic on the deal. I have purchased over 30 new Toyotas over the years and this was such an enjoyable experience and I love my Tacoma TRD Pro in Cavalry Blue. If you're looking for a new Toyota visit Beaver Toyota in St Augustine, FL. More

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Great experience!! I had a really good experience buying my first Toyota. If you want to drive a Toyota, just ask for Cameron or Chuck and they will give you the best de I had a really good experience buying my first Toyota. If you want to drive a Toyota, just ask for Cameron or Chuck and they will give you the best deal and you're gonna be driving a better car than what you even thought in no time. I drove all the way to St. Augustin for the quality of dealership and specially the people +++ St. Augustin is awesome. Once you go japanese, you never go back. More

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Great customer service Cameron was Respectful, helpful, and dedicated to his job. Would recommend to anyone, we came all the way from Tallahassee and made us feel home. Cameron was Respectful, helpful, and dedicated to his job. Would recommend to anyone, we came all the way from Tallahassee and made us feel home. More

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Tacoma TRD 4x4 I really did get "wow'ed" @ Beaver. I was out of town and was able to have my purchase of a 2017 Tacoma TRD 4x4 worked out via telephone and email ov I really did get "wow'ed" @ Beaver. I was out of town and was able to have my purchase of a 2017 Tacoma TRD 4x4 worked out via telephone and email over the Christmas break. All I had to do was show up and pick a color! I returned that afternoon to a detailed truck and Rob Madonna had my finance paperwork ready to go as promised. He walked me through the terms which we had previously agreed upon and the payment was actually the same as promised! We were on our way with less than 2 hours total time in the dealership. This is how car buying should be! More

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