Cindi Link | Page 8

Each of the individuals who I am familiar with and have worked with, are the reasons I am taking this survey. Each one in their capacity, has proven to be the reason why I am taking this survey. Not only a worked with, are the reasons I am taking this survey. Each one in their capacity, has proven to be the reason why I am taking this survey. Not only are they personable, knowledgeable and always easy to deal with, they always go out of their way to resolve any issues.+ That is why I will be very disappointed if I have to make the decision to go elsewhere. The Mercedes labor and repair prices, have become beyond the realm of normal. The amount of money I have spent on service, both regular and extraordinary, is ridiculous and outrageous. I have reached the limit, and beyond. However, your dealership is lucky to have the staff in the service department that you do employ, and I am quite confident that they are a major reason for customers returning. I actually referred a customer last year who did come in and I told them whom to ask for in the service department, and they did leave that day with a new Mercedes off the floor. More

by LF9226 Verified Customer Verified Customer

Report | Print

I just bought the car and did not need all the works and definitely did not need new wiper blades and they did not put any fluid in the window washer tank! Believe me when I say personnel friendly But I f definitely did not need new wiper blades and they did not put any fluid in the window washer tank! Believe me when I say personnel friendly But I felt ripped off and shared it with all of my Mercedes owning friends. I am planning on dumping this car and getting a Genesis More

by Mary Anselmo Verified Customer Verified Customer

Report | Print

They always take quick care of me whenever I drive into service. I have been going to Autohouse for over 50 years. service. I have been going to Autohouse for over 50 years. More

by JPK1 Verified Customer Verified Customer

Report | Print

I have been going to Autohaus for over 10 years now. They are exceptional in providing a superior customer experience. Tom was extremely helpful and great, as always.. Thanks to Tom, Cindi and the enti They are exceptional in providing a superior customer experience. Tom was extremely helpful and great, as always.. Thanks to Tom, Cindi and the entire group. More

by ZAHIDRANDHAWA Verified Customer Verified Customer

Report | Print

The team at Autohaus, especially Alejandro, was courteous and professional. They kept me posted on the status of my car while it was in for service. They were much appreciated. and professional. They kept me posted on the status of my car while it was in for service. They were much appreciated. More

by PETERM5 Verified Customer Verified Customer

Report | Print

Service is handled very well. Everyone is helpful. Easy to drop car off and get it back. Everyone is helpful. Easy to drop car off and get it back. More

by lewsmailbox Verified Customer Verified Customer

Report | Print

Always a pleasure working with John. He definitely tries his best and never gives up until the issue is completely resolved. He definitely tries his best and never gives up until the issue is completely resolved. More

by EDWINNG128 Verified Customer Verified Customer

Report | Print

They were very attentive as soon as i pulled in. they were very professional and helpful they were very professional and helpful More

by RS2 Verified Customer Verified Customer

Report | Print

I loved my recent experience. John and Cindi were fantastic and thoughtful. I am happy to have such wonderful people taking care of me. John and Cindi were fantastic and thoughtful. I am happy to have such wonderful people taking care of me. More

by MTVISHOR Verified Customer Verified Customer

Report | Print

Dropped my car for yearly service and everything went great. Car is in good condition, serviced and cleaned. great. Car is in good condition, serviced and cleaned. More

by OJO.ADEWALE91 Verified Customer Verified Customer

Report | Print