Clifford Williams | Page 8

Direct Toyota has been exceptional - from the initial purchase to the outstanding service. Cliff is the best service advisor. He always makes sure my Rav4 service maintenance is up to date, tries to fi purchase to the outstanding service. Cliff is the best service advisor. He always makes sure my Rav4 service maintenance is up to date, tries to find me the best price and even caught a nail in my tire the day before I was headed to Indiana for my sons wedding. All this great service with a smile. Thanks for all you do Toyota Direct!!! PS The lounge is the best with freshly popped popcorn, bagels, donuts, gourmet coffee and slushy all for free 🥰 More

by Happy Customer Verified Customer Verified Customer

Report | Print

If there is a computer for Customers to sign in upon arrival will decrease confusion. Customers don’t know who is next when clerks calls for “next”. We are told by unfriendly/unprofessional clerk (works arrival will decrease confusion. Customers don’t know who is next when clerks calls for “next”. We are told by unfriendly/unprofessional clerk (works at desk) to stand by the door, actually there is not much room there to stand. We are customers not strangers to cause trouble there. More

by biaoalley Verified Customer Verified Customer

Report | Print

Toyota direct may not always be the cheapest but I don’t have to worry if something was done right. Whoever there has been an issue they have always resolved it quickly. have to worry if something was done right. Whoever there has been an issue they have always resolved it quickly. More

by taylor.r.redecker Verified Customer Verified Customer

Report | Print

Service was like l expected. The time spent as promised. He was very friendly and professional The time spent as promised. He was very friendly and professional More

by ezanme Verified Customer Verified Customer

Report | Print

I informed the Toyota Direct the past 3 times that I had an issue with the tire pressure sensor light and each time the tech just put air into the tire. Now I'm being told that i have to purchase a new sens an issue with the tire pressure sensor light and each time the tech just put air into the tire. Now I'm being told that i have to purchase a new sensor. I believe that this is something that should have been replaced when it was originally brought to their attention. My last visit the rep told me that they didn't ahow any records. Unfortunately I can't input the information in myself. If so the rep would have visibility that this has been an ongoing issue. I don't appreciate the nonchalant attitude of not caring about the customer. More

by latishab997 Verified Customer Verified Customer

Report | Print

Organized and tidy place to do business. Operating on time business. Takes good care of their customers. Operating on time business. Takes good care of their customers. More

by mayost13 Verified Customer Verified Customer

Report | Print

It was very great and smooth. Love toyota direct. Only use there services on toyota. Love toyota direct. Only use there services on toyota. More

by yolanda.foster01 Verified Customer Verified Customer

Report | Print

Clifford did a very good job . the saleswomen pointed out several things most of which probably were not really needed. the saleswomen pointed out several things most of which probably were not really needed. More

by tmcdonald7 Verified Customer Verified Customer

Report | Print

This is the best dealership, by far! ! All staff members are so friendly and helpful. They will stop anything they are doing to make sure the customer is taken care of. ! All staff members are so friendly and helpful. They will stop anything they are doing to make sure the customer is taken care of. More

by jjrodock Verified Customer Verified Customer

Report | Print

Outstanding customer service. Friendly and high quality work. Reasonable prices. Always transparent about the work needed. Friendly and high quality work. Reasonable prices. Always transparent about the work needed. More

by mhwander68 Verified Customer Verified Customer

Report | Print