"Great Dealership to do business with!"
I purchased my Toyota Prius Prime at this dealership roughly two years ago. I now have nearly 40,000 miles on my vehicle. I've had ALL of my maintenance performed at the dealership and I couldn't be happier with the service they provide, specifically, Jordan Coco. Jordan has been my service manager for every visit. He is extremely professional, helpful and timely. If something needs to be addressed, he takes the time to sit with me and explain in detail all service recommendations. When the time comes, I will purchase another vehicle from this dealership so I can continue working with Jordan.
"Outstanding Customer Service!"
I purchased a new Prius Prime from this dealership a year and a half ago. My Prius has about 33K miles on it which equates to roughly 4 maintenance service visits. The service at this dealership is second to none. I have exclusively been coordinating all of my visits with Jordan Coco and his level of service is outstanding. For such a young man, he truly understands what customer service is all about. I am never disappointed and, for that reason, I will be a life long customer of this dealership. Hats off to Toyota of Naperville for attracting and retaining such great talent and thank you Jordan Coco for always doing everything you can to put the customer first.
"Service and lights"
The service was great and the car runs well but the warning lights still come on even after an extra review of the warning lights system.
"25,000 mile checkup"
Service department is very well run. Efficient check-in, and I was always provided an explanation of where to go next and what I was waiting for. Courteous employees.
"Simply the best"
This is my second time coming to Toyota to buy a car and I had no less but the best experience! They are super helpful and really take their time to walk their customers through the whole process. Whatever questions that I had, and I had many of them, they went into a lot of detail to make sure that I was well informed about my purchase.
Other Employees Tagged:
, Ryan Brown
"I don't even drive a Toyota "
From the moment I walked in to Toyota I knew I was in good hands. Jordan went above and beyond to make sure my car was taken care of. His positive attitude and genuine spirit made the whole experience smooth and easy.
"Helpful, Fast and Intelligent Staff"
- Allison Lunn
I brought my car in because I was having trouble with my air conditioner. Austin was very friendly, kind and helpful and I had a pleasant experience dealing with him! Jordan looked at my air and was able to figure out the issue before my car even made it back to the service department. He found the issue in only a minute or two and saved me money by finding the problem before my car went to service. I was lucky to have Jordan look at my car because he obviously has a lot of knowledge about these cars and truly had my best interest! I couldn't be happier with this experience and this isn't the first time I've had an amazing and fast experience at Toyota of Naperville. I would highly recommend this location and everyone I dealt with was amazing!
Other Employees Tagged:
Austin Van Meter
"Excellent service department "
- Dana B
Every time I bring my car in for oil changes or service I have received excellent service. I will never bring my car elsewhere even if I have to drive out of my way. Every staff member has been friendly and helpful. The waiting area is also very clean and comfortable. Highly recommended!
"Most excellent customer service"
Jordan is a very friendly individual with incredible customer service! Helped me out with my engine problems and even helped sorted out some more problems with my car. I highly recommend him to anyone that's going to Toyota of Naperville. My experience with him with was highly satisfactory!
"Great customer service"
I would like to say that all the staff is very courteous and Jordan coco really helped me figure out the problems that I had with my Toyota and took care of them for me I would recommend Jordan Coco to anybody as a service advisor. Will be back!