Cody Johnson
Cody Johnson at Jackson Acura

Cody Johnson | Page 14

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.7
369 Reviews
4.7

369 Reviews

Write a Review

369 Reviews of Cody Johnson

April 09, 2024

Dealership Rating
Employee Rating

Cody was extremely professional, efficient and friendly. He kept me up to date on the progress of the service and explained everything that had been done. More

by kms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

Apr 11, 2024

Jackson Acura responded

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that Cody provided you with professional, efficient, and friendly service. It's wonderful to know that he kept you well-informed throughout the process and thoroughly explained the work completed on your vehicle. We aim to deliver this level of service every day. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

April 07, 2024

Dealership Rating
Employee Rating

Great visit! My representative working with me was very attentive and kept me notified of the progress. Awesome job! More

by Janie.picklesimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Yvonne Russell , Cameron Hilden

Apr 10, 2024

Jackson Acura responded

We greatly appreciate your feedback and are thrilled to hear about your positive experience at Jackson Acura! It's wonderful to know that your representative provided attentive service and kept you well-informed throughout your visit. Our team is dedicated to ensuring every customer has an exceptional experience each time they visit. If you have any further questions or need assistance, please feel free to reach out. We look forward to continuing to exceed your expectations in the future! Warm Regards, Jackson Acura Team

March 25, 2024

Dealership Rating
Employee Rating

Usually service is great but felt like was overcharged for oil change. And not sure if was credited back for difference. Didn’t notice on statement. Prefer the Acura service off Cobb parkway More

by msldgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Yvonne Russell , Cameron Hilden

Mar 29, 2024

Jackson Acura responded

Thank you for taking the time to leave this review. We appreciate your feedback and apologize for any inconvenience you experienced. Our goal is to deliver exceptional service at competitive prices, and we regret if your recent oil change didn't meet your expectations. Your satisfaction is paramount to us, and we'd like to ensure that any discrepancies are promptly addressed. Please don't hesitate to contact our team, and we'll gladly investigate this matter further for you. Thank you for bringing this to our attention - We hope to have the opportunity to serve you better in the future. Warm Regards, Jackson Acura Team

March 25, 2024

Dealership Rating
Employee Rating

Shared details of work to be done, expected expenses, was professional. Getting and returning loaner was quick and easy. Would recommend! More

by Kaustubh.v.kulkarni
Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

Jul 17, 2024

Jackson Acura responded

Thank you for sharing your positive experience! We're glad to hear that our team was professional, transparent about the details and expenses, and made the loaner process quick and easy. Your recommendation means a lot to us. If you need anything else in the future, please don't hesitate to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

March 01, 2024

Dealership Rating
Employee Rating

Good service. Nice people Nothing special about the lobby. Should be nicer for a high end dealership More

by KSKRUCK
Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

Mar 12, 2024

Jackson Acura responded

Thank you for sharing your feedback with us. We're glad to hear that you received good service from our team at Jackson Acura and found our staff to be nice. We also appreciate your feedback regarding the lobby. We strive to provide a comfortable and welcoming environment for all our customers, and we'll definitely take your comments into consideration to make improvements. Thank you for choosing Jackson Acura for your automotive needs. If you have any further feedback or suggestions, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

February 21, 2024

Dealership Rating
Employee Rating

Cody is the face of Jackson Acura and he is great! Great customer service from Cody More

by GO-NOLES
Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

Mar 12, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that Cody has provided you with great customer service at Jackson Acura. Cody is indeed a valued member of our team, and we're delighted that he has left a positive impression on you. Providing exceptional customer service is always our goal, and we're glad that he has met your expectations. Thank you for choosing Jackson Acura for your automotive needs. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

February 16, 2024

Dealership Rating
Employee Rating

Great. Good communication. Cody did a great job keeping me updated. Contacted me when the part came in. More

by mimers
Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

Feb 22, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that you had a great experience with Cody and that he provided excellent communication throughout the process. At Jackson Acura, we understand the importance of keeping our customers informed every step of the way, and we're thrilled that Cody ensured you were updated and contacted promptly when the part arrived. Thank you for choosing Jackson Acura for your vehicle needs. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

February 16, 2024

Dealership Rating
Employee Rating

The service technician explained the additional work identified during the inspection, and provided a great overview of the cost and the length to perform the service. More

by Massdawg
Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

Feb 22, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that your service technician provided you with a thorough explanation of the additional work. Ensuring transparency and clear communication regarding any necessary maintenance or repairs is essential to us at Jackson Acura, and we're delighted that our team was able to meet your needs! If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

February 09, 2024

Dealership Rating
Employee Rating

Prompt and professional Love my Acura MDX - dealership is helpful and clean. Good guidance on what needs to be done. More

by cdillard68
Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

Feb 22, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that you found our service prompt and professional. We're also delighted to hear that you love your Acura MDX! We take pride in offering high-quality vehicles, and we're glad that you're enjoying yours. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Jackson Acura for your vehicle needs -- We look forward to serving you in the future! Warm Regards, Jackson Acura Team

February 06, 2024

Dealership Rating
Employee Rating

Scheduling was a breeze. Customer service was top notch. Cody Johnson was great to work with and the whole process was very smooth More

by acaruso702
Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

Feb 21, 2024

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're delighted to hear that Cody Johnson made your experience enjoyable and efficient. Providing a seamless and hassle-free experience for our customers is always our goal! We truly appreciate your business and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Warm Regards, Jackson Acura Team

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