Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 108

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,263 Reviews
4.6

2,263 Reviews

Write a Review

2263 Reviews of Colin Simmons

July 06, 2022

Dealership Rating
Employee Rating

Service team is very professional. Any questions they answered for me & explain everything that was done to KY car. Colin GREAT JOB!!! More

by shivron1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Colin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

July 06, 2022

Dealership Rating
Employee Rating

Good service in time . Appreciate . Thank you very much.. I like to come back again More

by patelvin1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

July 06, 2022

Dealership Rating
Employee Rating

Very helpful employees and quick response to all my questions. Would definitely refer friends and family. More

by SHELLY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jul 06, 2022

Family Hyundai responded

Shelly, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 03, 2022

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Employee Rating

Very polite. The wait to make an appointment is very long, months. Hope that can improve soon. More

by SSEZMEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

July 03, 2022

Dealership Rating
Employee Rating

It took 2 1/2 months to get an appointment to have my car looked at for noise it’s been making almost since I got it once again they said there was nothing wrong with it and there definitely is something wro More

by Marnie828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jul 08, 2022

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 03, 2022

Dealership Rating
Employee Rating

Very friendly and clean and the service is always good, my mother has been going to Family Hyundai since 2007 and I referred my mother in-law More

by RFJORDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors, Scott Lupo , Larry Edwards, Eric Kratschmer, Joe Panici, Tom Salin

Jul 05, 2022

Family Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

July 02, 2022

Dealership Rating
Employee Rating

This is a very good dealer ship very Understanding Very polite Very understanding of all of my needs More

by MILLSALVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jul 05, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 02, 2022

Dealership Rating
Employee Rating

Was able to get me in without an appointment. Glad that they were able to make it work! More

by Genesis owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt

Jul 05, 2022

Family Hyundai responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

June 30, 2022

Dealership Rating
Employee Rating

AWESOME EXPERIENCE AS USUAL. MIKE K TREATED ME VERY WELL AND WAS ABLE TO SERVICE MY VEHICLE IN RECORD TIME. i COULD NOT ASK FOR BETTER SERVICE....... FAMILY HYUNDAI REALLY TREATS More

by coolstuff91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jul 01, 2022

Family Hyundai responded

Thank you for your review and kind words for Mike and our team. We appreciate your business and our team looks forward to serving you again soon!

June 30, 2022

Dealership Rating
Employee Rating

High volume dealership where you can get a vehicle at a great cost and deal with good customer service More

by Sincerechild
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Al Pellizzeri , Larry Edwards, Joe Panici, Bob Ross

Jun 30, 2022

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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