Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 145

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

September 16, 2021

Dealership Rating
Employee Rating

Family is terrible. From the guest service to the supervisors. They are disrespectful and racist More

by JAYDENHAWKINS1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Oct 04, 2021

Family Hyundai responded

Jayden, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 15, 2021

Dealership Rating
Employee Rating

service was excellent. colin was great kept us informed. Great customer service. very friendly. will be back! More

by GGS1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2021

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

September 15, 2021

Dealership Rating
Employee Rating

Colin Simmons was extremely pleasant and helpful during my service visit to Family Hyundai. Very fast and great customer service. More

by rhonore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2021

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Colin and our team were able to help, and we hope to see you again!

September 14, 2021

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Employee Rating

Colin Simmons was extremely helpful during my service visit to Family Hyundai. Not only did he keep hdcking on the status of the job, he kept me informed the entire time I was at the dealership. More

by w.gaides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Colin here at Family Hyundai.

September 12, 2021

Dealership Rating
Employee Rating

Colin and everyone at Family Hyundai have always taken excellent care of my car. The work done on my vehicle has always been done right the first time. It has been a very reliable car so far thanks to th More

by NBM5730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Sep 12, 2021

Family Hyundai responded

Thank you so much for your kind words for Colin and the team! We are so glad that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else, we look forward to serving you again!

September 12, 2021

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Employee Rating

Fast and prompt service. My car was already in less than a hour. I did have an appointment. Colin did every thing that he said he would. More

by Lady Di
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2021

Family Hyundai responded

Thank you for your review and kind words for Colin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

September 11, 2021

Dealership Rating
Employee Rating

Excellent experience. Had appointment for oil change. Was in and out in no time. Pleasure Atmosphere. Consultant explained what will be done to my car for the oil change in the price. More

by laraine3145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2021

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 10, 2021

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Employee Rating

Everyone I came in contact with were professional & friendly. My sales associate, Octavein Johnson, made me feel at ease, answered my questions, showed me how the features worked on vehicle. He staye More

by KAMARSIL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Scott Lupo , Octavien Johnson, Kelly Kuckelman

Sep 11, 2021

Family Hyundai responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Octavien and all of us at Family Hyundai are glad to have you as a customer.

September 05, 2021

Dealership Rating
Employee Rating

Everyone I have worked with in the service department has been very helpful and professional. I know the service department has been very busy lately and they were able to fix my vehicle much sooner than or More

by skim46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors , Isaac

Sep 07, 2021

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 04, 2021

Dealership Rating
Employee Rating

Colin & Tom in service have always been exceptional . They are alway straightforward in explaining services recommended and what’s required . They are a great Assets! More

by mrjbedolla0622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Sep 07, 2021

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Colin and Tom here at Family Hyundai. We appreciate your business and hope to see you again soon!

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