Family is terrible. From the guest service to the
supervisors. They are disrespectful and racist
supervisors. They are disrespectful and racist
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by JAYDENHAWKINS1022
Verified Customer
Verified Customer
Oct 04, 2021 -
Family Hyundai responded
Jayden, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
service was excellent. colin was great kept us informed.
Great customer service. very friendly. will be back!
Great customer service. very friendly. will be back!
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by GGS1949
Verified Customer
Verified Customer
Sep 16, 2021 -
Family Hyundai responded
We appreciate your business and our team looks forward to serving you again soon!
Colin Simmons was extremely pleasant and helpful during
my service visit to Family Hyundai. Very fast and great customer service.
my service visit to Family Hyundai. Very fast and great customer service.
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by rhonore
Verified Customer
Verified Customer
Sep 15, 2021 -
Family Hyundai responded
Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Colin and our team were able to help, and we hope to see you again!
Colin Simmons was extremely helpful during my service
visit to Family Hyundai. Not only did he keep hdcking on the status of the job, he kept me informed the entire time I was at the dealership.
visit to Family Hyundai. Not only did he keep hdcking on the status of the job, he kept me informed the entire time I was at the dealership.
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by w.gaides
Verified Customer
Verified Customer
Sep 14, 2021 -
Family Hyundai responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Colin here at Family Hyundai.
Colin and everyone at Family Hyundai have always taken
excellent care of my car.
The work done on my vehicle has always been done right the first time. It has been a very reliable car so far thanks to th
excellent care of my car.
The work done on my vehicle has always been done right the first time. It has been a very reliable car so far thanks to them.
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by NBM5730
Sep 12, 2021 -
Family Hyundai responded
Thank you so much for your kind words for Colin and the team! We are so glad that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else, we look forward to serving you again!
Fast and prompt service. My car was already in less than
a hour. I did have an appointment. Colin did every thing that he said he would.
a hour. I did have an appointment. Colin did every thing that he said he would.
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by Lady Di
Sep 12, 2021 -
Family Hyundai responded
Thank you for your review and kind words for Colin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.
Excellent experience. Had appointment for oil change. Was
in and out in no time. Pleasure Atmosphere. Consultant explained what will be done to my car for the oil change in the price.
in and out in no time. Pleasure Atmosphere. Consultant explained what will be done to my car for the oil change in the price.
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by laraine3145
Verified Customer
Verified Customer
Sep 11, 2021 -
Family Hyundai responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!
Everyone I came in contact with were professional &
friendly. My sales associate, Octavein Johnson, made me feel at ease, answered my questions, showed me how the features worked on vehicle. He staye
friendly. My sales associate, Octavein Johnson, made me feel at ease, answered my questions, showed me how the features worked on vehicle. He stayed on top of things & kept me informed with all updates
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by KAMARSIL
Verified Customer
Verified Customer
Sep 11, 2021 -
Family Hyundai responded
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Octavien and all of us at Family Hyundai are glad to have you as a customer.
Everyone I have worked with in the service department has
been very helpful and professional. I know the service department has been very busy lately and they were able to fix my vehicle much sooner than or
been very helpful and professional. I know the service department has been very busy lately and they were able to fix my vehicle much sooner than originally expected. They have taken excellent care of my car over the years and I will continue to bring my car to them.
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by skim46
Verified Customer
Verified Customer
Sep 07, 2021 -
Family Hyundai responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Colin & Tom in service have always been exceptional .
They are alway straightforward in explaining services recommended and what’s required . They are a great Assets!
They are alway straightforward in explaining services recommended and what’s required . They are a great Assets!
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by mrjbedolla0622
Other Employees Tagged:
Tom Salin
Sep 07, 2021 -
Family Hyundai responded
Thanks for sharing your thoughts about your experience with Colin and Tom here at Family Hyundai. We appreciate your business and hope to see you again soon!