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Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,136 Reviews
4.6

2,136 Reviews

Write a Review

2136 Reviews of Colin Simmons

August 15, 2025

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Employee Rating

Great customer service. Every worker is helpful. I would definitely recommend family Hyundai to my friends and family. More

by Ssnaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors

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Aug 15, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 14, 2025

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Employee Rating

Went in for an Oil Change and was out in a Timely Manner! Great Job! More

by GGL1953GOHAWKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors

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Aug 14, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 13, 2025

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Employee Rating

Service was attentive and thorough with Hyundai replacing my defective engine after being out of warranty. There was no bc argument More

by KEVIN_CLIFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 13, 2025

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 12, 2025

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Employee Rating

This dealership has been the best to me! I have been going here since 2022. Never had any problems here. All areas of the dealership have been great! A place to take, buy or sell your ca More

by Rjoneserin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Al Pellizzeri, Maverick Watson, Robbie Watson

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Aug 12, 2025

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 10, 2025

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Employee Rating

The service department did a great job during my appointment. They were helpful and competent. More

by patterson.sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors

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Aug 11, 2025

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 31, 2025

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Employee Rating

I came in for service on my 2016 Santa Fe that had developed a rod knock. They were quick to diagnose the issue, get a new engine ordered, and replaced under warranty in 7 business days from start to More

by MATTHEW NELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors

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Jul 31, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 31, 2025

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Employee Rating

Extremely disfunction. Never seem to be given a straight answer. When I asked to speak to the manager, the manager was never around, never returned my calls or attempted to More

by granholm_1995
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

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Aug 04, 2025

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 31, 2025

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Employee Rating

Had appointment and still had to wait 3 hours for oil change. Poor time management More

by LSERAFIN
Recommend Dealer
No
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Aug 04, 2025

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 30, 2025

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Employee Rating

I was told all lies never shop there again car is a piece of junk More

by KSIMON20133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors

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Aug 03, 2025

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 27, 2025

Dealership Rating
Employee Rating

Mayweather made my purchase of my venue painless! The service center has been freindly and we'll organized. Thank you!! More

by wayttskeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Mayweather

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Jul 27, 2025

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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