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Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,214 Reviews
4.6

2,214 Reviews

Write a Review

2214 Reviews of Colin Simmons

February 11, 2026

Dealership Rating
Employee Rating

Friendly, listens, go out of his way to help Keeps you updated on the service always available More

by JOEJOHNSO1
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

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Feb 11, 2026

Family Hyundai responded

Thank you for sharing your experience. We’re glad Colin made sure you felt supported and kept you informed throughout your Hyundai service. We appreciate your trust and look forward to assisting you again.

February 11, 2026

Dealership Rating
Employee Rating

Colin did a great job of taking care of an unexpected service problem quickly, without an appointment. More

by KENJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2026

Family Hyundai responded

It’s great to hear that Colin was able to address your unexpected service issue promptly without an appointment. We appreciate you trusting us with your Hyundai service. Please let us know if we can assist you again in the future.

February 05, 2026

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Employee Rating

Family Hyundai is professional, courteous, accomodating, easy going, honest, reputable and my choice for all my service maintainence and repairs. More

by williamtileroofs
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

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Feb 06, 2026

Family Hyundai responded

It’s great to hear our service team’s accommodating and reliable approach met your needs for your Hyundai Sonata. Thank you for entrusting us with all your maintenance and repairs. Colin and our crew look forward to assisting you again.

February 05, 2026

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Employee Rating

Customer service great. Facilty clean and organized Price for the work done way to high. More

by s.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 08, 2026

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 01, 2026

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Employee Rating

Well, they can't wait to get b your money oncar. ..then your screwed! Yes More

by RONKAYFAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 04, 2026

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 31, 2026

Dealership Rating
Employee Rating

I love family Hyundai . They make sure they get you in and out . They also have snacks & hot coffee while you wait . They friendly in nice great work Family Hyundai More

by LATONYADAVIS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Mark Holder, Kristi Feinberg, Ricky Gushi, Mike Majors, Scott Lupo, Maverick Watson

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Jan 31, 2026

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 30, 2026

Dealership Rating
Employee Rating

Colin always takes care of my car. He is very kind, I can always depend on him to do whatever has to be done for my car. He is the best service advisor in the service department. More

by Nikki
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

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Jan 30, 2026

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

Jan 30, 2026

Nikki responded

Colin always takes care of my car. He is very kind. I can always depend on him to do whatever has to be done for my car. He is the best service advisor in the service department.

January 29, 2026

Dealership Rating
Employee Rating

Experience was great from start to finish! Great staff and service during my time there purchasing my car. More

by NIKKI93081
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George "Skip" Hasenjaeger , Isiah in sales

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Jan 29, 2026

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 29, 2026

Dealership Rating
Employee Rating

Everything was excellent. The service rep Ken was very respectful of my time and ensured the vehicle would be finished in the time frame stated. More

by scottlupo67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Ken

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Jan 29, 2026

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 29, 2026

Dealership Rating
Employee Rating

When I came in June 2024 for oil change I was down 3 qts of oil. I burned and added 4 qts of oil between June and Dec 2024. In Dec I started an oil consumption test. In Jan 2026 after 1000 miles I was told More

by Hyundai Tucson
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

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Jan 30, 2026

Family Hyundai responded

Thank you for your review. Please don't hesitate to reach out to us directly if you have any questions or concerns, we are always happy to help here at Family Hyundai!

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