Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 34

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

June 07, 2024

Dealership Rating
Employee Rating

Great experience always do! ! Ricky was great! Been there before and never had a bad experience not once!! More

by kimonik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Ricky and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

June 07, 2024

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I said average because I encountered avoidable issues, and misleading statements. Things I was told were completed were not completed. The dealer self-identified this, but only after I arrived to pickup More

by E. Smith
Workmanship
Recommend Dealer
Yes
Jun 09, 2024

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 05, 2024

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Excellent service! Issue was addressed and resolved…all of under warranty. I live over 20 miles away and pass another Hyundai dealer but it was worth it! More

by IMISSU4REAL
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Recommend Dealer
Yes
Jun 06, 2024

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

June 05, 2024

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Brought my wife’s car in for servicing. Service writer very courteous and polite. Got in and out in a timely fashion. Very happy More

by TAMMYLIPUMA
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Recommend Dealer
Yes
Jun 06, 2024

Family Hyundai responded

Tammy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

June 03, 2024

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I feel my last service took longer than I expected. Two reason I pick this facility is the quality of service and the repairs are done in timely fashion. More

by knethabrown
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Austin Osabuohien

Jun 03, 2024

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Colin, Austin, and Michael. We're glad to hear we delivered such a great experience!

May 28, 2024

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Brought my Hyundai Tucson in for service ( oil change & tire rotation) got in and out in an hour even with a FREE car wash👍😁 More

by shannon_shannon96
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 29, 2024

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 27, 2024

Dealership Rating
Employee Rating

Very good people to deal with and Collin in service is fantastic. Atea was also very good More

by beg647
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Workmanship
Service Time
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Recommend Dealer
Yes
May 29, 2024

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Colin and our team. We're glad to hear we delivered such a great experience!

May 25, 2024

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Employee Rating

We have been going for service for the past 3 years. It's always a great service. More

by meli32576
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 29, 2024

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

May 23, 2024

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Employee Rating

Fine fast and friendly , thanks for asking though and I’m glad you’re enjoying it and that you have More

by TEKAMIBE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 29, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 23, 2024

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Employee Rating

I like coming here u get the customer in and u don't have to wait all day pluses they are really nice thank u More

by DICYDIANE
Service Price Transparency
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Recommend Dealer
Yes
May 29, 2024

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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