Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 5

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,268 Reviews
4.6

2,268 Reviews

Write a Review

2268 Reviews of Colin Simmons

March 25, 2026

Dealership Rating
Employee Rating

Awesome service ! !! Great people, fast friendly service. Been servicing at Family since 2013. Big thanks to Jo Ana, Collin, Joe T, Matt, and the rest of the crew. Back More

by coolstuff91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2026

Family Hyundai responded

Thank you for your continued trust since 2013. We’re thrilled that Colin, Tj, and the rest of the crew could deliver fast, friendly service on your Hyundai Tucson. We look forward to seeing you again in six months.

March 24, 2026

Dealership Rating
Employee Rating

Problem never solved car wasn't looked at it was a rush diagnosis and still has the same issues More

by ROJONES13
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

Mar 28, 2026

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 24, 2026

Dealership Rating
Employee Rating

Very knowledgeable, non pushy and captain, you advised of what's going on and very clean waiting area More

by ROBERT10355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Family Hyundai responded

Thank you for sharing your experience with your Hyundai Santa Fe service. We’re glad you found our team helpful and not pushy while staying informed, and that the waiting area met your expectations. We’ll pass along your comments to the service crew.

March 20, 2026

Dealership Rating
Employee Rating

Very friendly helpful i appreciate the customer service. Will come back for all oil changes More

by TMOORE388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Family Hyundai responded

We’re delighted our team provided friendly and helpful service for your Hyundai Palisade. Colin and the service staff appreciate your feedback, and we look forward to supporting you with future oil changes. Safe travels until then.

March 19, 2026

Dealership Rating
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Always great service and knowledgeable servicing people. They do the job right and in a timely fashion. More

by JOHN_PUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Mar 19, 2026

Family Hyundai responded

We’re pleased our Hyundai service team provided knowledgeable support and finished your service promptly. Hearing that we got everything right within your schedule is rewarding. Thank you for trusting us with your vehicle’s care.

March 19, 2026

Dealership Rating
Employee Rating

Takes too long. But I think dealerships do that on purpose so you won't utilize free oil changes/warranties/ect. More

by erin.lacey93
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

Mar 23, 2026

Family Hyundai responded

Erin, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 14, 2026

Dealership Rating
Employee Rating

Service could’ve fixed the problem with my first visit. Only had the car 6 days. This should never have happened More

by minarik9134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 21, 2026

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 10, 2026

Dealership Rating
Employee Rating

Very professional and Colin was extremely caring about my car problems and getting me in to take care of it More

by KPECEN
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Mar 10, 2026

Family Hyundai responded

It’s great to know that Colin took such care in addressing your Hyundai concerns and made the process seamless. We’re proud to deliver professional service that gives you confidence on the road. Thank you for the 5-star rating and we look forward to assisting with your future maintenance needs.

March 07, 2026

Dealership Rating
Employee Rating

Everyone is always so nice! The Service Dept is very thorough and always takes good care of my Santa Fe ?? More

by SPARROW922
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Mar 09, 2026

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 28, 2026

Dealership Rating
Employee Rating

VERY PROFESSIONAL, YET VERY FRIENDLY. A GREAT SUPPORT STAFF. CAN'T REMEMBER THE NAME OF THE PERSON WHO EXPLAINED MY CAR NEEDS AND SET AN APPOINTMENT FOR ME. More

by OZ59MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Family Hyundai responded

It’s wonderful to know our team provided professional and friendly support during your Tucson Hybrid service. We’re glad the staff took the time to explain your vehicle’s needs and schedule your appointment. Thank you for trusting us with your Hyundai.

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