Everyone is always so nice!
The Service Dept is very thorough and always takes good care of my Santa Fe ??
The Service Dept is very thorough and always takes good care of my Santa Fe ??
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by SPARROW922
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Mar 09, 2026 -
Family Hyundai responded
Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
VERY PROFESSIONAL, YET VERY FRIENDLY.
A GREAT SUPPORT STAFF. CAN'T REMEMBER THE NAME OF THE PERSON WHO EXPLAINED MY CAR NEEDS AND SET AN APPOINTMENT FOR ME.
A GREAT SUPPORT STAFF. CAN'T REMEMBER THE NAME OF THE PERSON WHO EXPLAINED MY CAR NEEDS AND SET AN APPOINTMENT FOR ME.
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by OZ59MAN
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2026 -
Family Hyundai responded
It’s wonderful to know our team provided professional and friendly support during your Tucson Hybrid service. We’re glad the staff took the time to explain your vehicle’s needs and schedule your appointment. Thank you for trusting us with your Hyundai.
Great Good service good people.
Good editing area That's all I got to say No
Good editing area That's all I got to say No
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by WARMDR
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Feb 20, 2026 -
Family Hyundai responded
We appreciate your positive feedback on our service, team and area. Colin and our staff look forward to servicing your Hyundai Tucson again.
Colin had made my service appointments much better.
I appreciate his kindness and eager to help.
I appreciate his kindness and eager to help.
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by lesszestcamara
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joanna
Feb 18, 2026 -
Family Hyundai responded
We’re delighted Colin made your service appointments smoother. Thank you for choosing us for your Hyundai service; we look forward to assisting you again.
Colin is always knowledgeable and very accommodating and
keeps me in touch with progress of vehicle
keeps me in touch with progress of vehicle
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by Anne
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Feb 18, 2026 -
Family Hyundai responded
Thank you for recognizing Colin’s expertise and accommodating approach during your Hyundai Palisade service. We’ll share your feedback with Colin and look forward to assisting you again.
Always a great place to drop off my Hyundai for its
maintenance. I do always make an appointment and I am always greeted right away, and Colin was very professional and efficient and verifying all my i
maintenance. I do always make an appointment and I am always greeted right away, and Colin was very professional and efficient and verifying all my information and keeping me updated on the progress of the car and he told me in the beginning it would probably be an hour to 2 Hour Way depending but I stayed and it only took an hour and a half and which was fine cause I was able to do paperwork on my computer
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by shirleyroskos
Verified Customer
Verified Customer
Service Price Transparency
Feb 13, 2026 -
Family Hyundai responded
It’s great to hear that your Hyundai Kona service appointments have been so convenient. Colin is happy to have welcomed you promptly and kept you updated throughout the process. We’re glad the estimated timeframe matched reality and that you could use the hour and a half to get paperwork done on your computer.
Colin did a great job of taking care of an unexpected
service problem quickly, without an appointment.
service problem quickly, without an appointment.
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by KENJOHNSON
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2026 -
Family Hyundai responded
It’s great to hear that Colin was able to address your unexpected service issue promptly without an appointment. We appreciate you trusting us with your Hyundai service. Please let us know if we can assist you again in the future.
Friendly, listens, go out of his way to help Keeps you
updated on the service always available
updated on the service always available
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by JOEJOHNSO1
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Feb 11, 2026 -
Family Hyundai responded
Thank you for sharing your experience. We’re glad Colin made sure you felt supported and kept you informed throughout your Hyundai service. We appreciate your trust and look forward to assisting you again.
Family Hyundai is professional, courteous, accomodating,
easy going, honest, reputable and my choice for all my service maintainence and repairs.
easy going, honest, reputable and my choice for all my service maintainence and repairs.
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by williamtileroofs
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Feb 06, 2026 -
Family Hyundai responded
It’s great to hear our service team’s accommodating and reliable approach met your needs for your Hyundai Sonata. Thank you for entrusting us with all your maintenance and repairs. Colin and our crew look forward to assisting you again.
Customer service great.
Facilty clean and organized
Price for the work done way to high.
Facilty clean and organized
Price for the work done way to high.
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by s.evans
Verified Customer
Verified Customer
Service Price Transparency
Feb 08, 2026 -
Family Hyundai responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
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