Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 56

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

May 21, 2023

Dealership Rating
Employee Rating

They did a great job getting me in when needed. Collin was professional and efficient. More

by NENERUNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin and the team met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 21, 2023

Dealership Rating
Employee Rating

I appreciate the service and care given to me by your professional, technical advisor, thank you so much. Hope to see you again in the near future. More

by JHC13359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 21, 2023

Dealership Rating
Employee Rating

I had an appointment scheduled over a month beforehand for 11am for a simple complimentary oil change and tire rotation. I sat here waiting until 2PM for my car to be finished. Why in the world should I m More

by CALLIEMAE202
Service Time
Service Communication
Recommend Dealer
No
May 25, 2023

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 21, 2023

Dealership Rating
Employee Rating

Much better last visit but need to improve on scheduling appointments and waiting time. Overall better service. More

by SYED.Y.JAMILL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered an overall positive and improved experience!

May 19, 2023

Dealership Rating
Employee Rating

Customer Service is always friendly and helpful with my car. Colin is always on top of things. More

by OLARRYO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 19, 2023

Family Hyundai responded

It's great to hear that Colin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

May 19, 2023

Dealership Rating
Employee Rating

I highly recommend Family Hyundai in Orland Park. My husband and I are very happy with both of our Hyundai cars. The service area does a great job! They go above and beyond when caring for our cars. More

by patti.quebbeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Family Hyundai responded

Patti, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 18, 2023

Dealership Rating
Employee Rating

I was very satisfied with the service they provided I would recommend them to anyone who asked. More

by ANDREWKRAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 18, 2023

Dealership Rating
Employee Rating

They were very professional. They knew what I needed. They got me out of there quick. What more can I ask for? More

by Jayklocek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 17, 2023

Dealership Rating
Employee Rating

This has been most helpful comfortable amazing place to get a car.there service definitely is top notch and my salesperson Maywhether hand down he always delivers. Great Job Family Hyundai for my new car More

by ZINAGRIFFIN66
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo , Maywhether

May 17, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Maywhether had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

May 24, 2023

ZINAGRIFFIN66 responded

Thank you

May 17, 2023

Dealership Rating
Employee Rating

Colin maint rep And family Hyundai. Crew are all tens “10” always great super folks. More

by SUKEldaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Al Pellizzeri , Bob Ross, Tom Salin

May 19, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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