There was little communication regarding my car and they
rarely answer the phone. Matt was who I was working with and did not inform me of anything going on.
rarely answer the phone. Matt was who I was working with and did not inform me of anything going on.
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by SHERITA.FUMBANKS
Verified Customer
Verified Customer
Service Price Transparency
Jan 12, 2023 -
Family Hyundai responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Service writer Tom salon explained in a easy to
understand way how my warranty situation would work.I left feeling good about my situation
understand way how my warranty situation would work.I left feeling good about my situation
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by denise09211
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tom Salin
Jan 08, 2023 -
Family Hyundai responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Family Hyundai is caring, committed, reliable, thorough,
dependable, hard working, insightful one of a kind, and very "Family" oriented!
dependable, hard working, insightful one of a kind, and very "Family" oriented!
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by BleuCar
Verified Customer
Verified Customer
Jan 08, 2023 -
Family Hyundai responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I’ve fill this out before I will say that P H did a
outstanding Job
outstanding Job
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by damon.fugate
Verified Customer
Verified Customer
Service Price Transparency
Jan 07, 2023 -
Family Hyundai responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
The work was completed in a timely manner and was done
well. Colin was very helpful. The only thing I would criticize is that both my husband and I had tried to call and schedule an appointment. We never
well. Colin was very helpful. The only thing I would criticize is that both my husband and I had tried to call and schedule an appointment. We never got connected with the service department or received a call back despite leaving messages. I finally actually stopped in and scheduled the appointment in person. Other than that I’ve always been quite satisfied with your service department.
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by gerahuff
Service Price Transparency
Jan 07, 2023 -
Family Hyundai responded
Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We do apologize for the difficulty with scheduling an appointment by phone. We hope to see you again!
Checking in was fast and easy.
The wait wasn’t bad.Always received Great service!
The wait wasn’t bad.Always received Great service!
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by JRSPLACE2012
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2023 -
Family Hyundai responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!
Colin,my service advisor was great!
He was very attentive &:listened well. He explained matters well & patiently answered all my questions.
He was very attentive &:listened well. He explained matters well & patiently answered all my questions.
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by YINIS54
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2023 -
Family Hyundai responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Excellent service!
! Great people!! Very Professional! Best dealership and very professional service! I will be recommending you to everyone!! Thank you!
! Great people!! Very Professional! Best dealership and very professional service! I will be recommending you to everyone!! Thank you!
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by Agathagreco
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2023 -
Family Hyundai responded
Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, Agatha, and we hope to see you again!
Service was great, got me in and out fast, Collin was
very helpful and explained everything to me, brining in my other car soon.
very helpful and explained everything to me, brining in my other car soon.
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by Marc D
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eric Kratschmer
Jan 06, 2023 -
Family Hyundai responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Marc, please let us know.
Though everybody was very nice to work with they were
all accommodating for whatever our needs were
all accommodating for whatever our needs were
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by plowm1070
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2023 -
Family Hyundai responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!