Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 79

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

December 30, 2022

Dealership Rating
Employee Rating

I will alway bring my car to family and Hyundai this is where I purchased it is well with my car serviced and I always get very good service when I bring my car here for recall or change tires battery plac More

by tracy_harper
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 30, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

December 29, 2022

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Has always stood behind their service and have always given us the best prices when purchasing a new vehicle , our family has purchased 6 vehicles in the last 7 years More

by Chrisroche90
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Al Pellizzeri , Bob Ross, Tom Salin

Dec 30, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 29, 2022

Dealership Rating
Employee Rating

My car is still not completely done. The mechanic @ the end was only worried about check I had to give them. Kept asking how much I had. Believe me I was charged every penny n then some. More

by Dcross
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jan 01, 2023

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 29, 2022

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I came in for tire pressure light and maintenance notice. I took car in and they were able to accommodate both issues. More

by LORIEM124
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Recommend Dealer
Yes
Dec 29, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

December 27, 2022

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Employee Rating

The staffs are very helpful and professional. The location is very easy to locate and they provide good services More

by lekky03
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 28, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

December 26, 2022

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Horrible communication! I call and don't get a response for days. I purchased the vehicle from this dealership and the only positive experience I had was with Kristen the sa More

by G_TALIAFERRO
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Graham Watson

Dec 30, 2022

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 26, 2022

Dealership Rating
Employee Rating

I truly appreciate the service at Family Hyundai Mayweather from sales was great, and the rest of the team as well let me not forget Scott in finance. This whole place is just feeled with warm welco More

by Dorothy Smith
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, TJ Schmitt, Michael Kratschmer, Mike Majors, Scott Lupo , Eric Kratschmer, Joe Panici, Bob Ross, Tom Salin

Dec 27, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai, Dorothy. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 25, 2022

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Employee Rating

Good service ,always on time, very friendly and nice stuff. I recommend this dealership to everyone I know. More

by Danerl33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 27, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

December 24, 2022

Dealership Rating
Employee Rating

I been taking my car here for service since I bought it, I’d like to extend my compliments to the mechanics and the service staff, efficient customer care and service. More

by IMBLESSED247365
Service Price Transparency
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Recommend Dealer
Yes
Dec 27, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 23, 2022

Dealership Rating
Employee Rating

I just love the service I get when I come in. Very friendly people in all departments. I tell everyone to come here for the best deals on any car. Thank you again. More

by ANTHONYNOVAK1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 27, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

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