Colt Grandstaff
Colt Grandstaff at Heiser Toyota
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Colt Grandstaff | Page 41

Finance Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
434 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

8 yrs, 6 mos

4.9

434 Reviews

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434 Reviews of Colt Grandstaff

August 20, 2021

Dealership Rating
Employee Rating

Very courteous and friendly staff. James Hicks was very accommodating and not at all pushy. The whole experience of buying a car went smoothly. I would highly recommend Heiser Toyota to all my friends and More

by ATIQKHAN
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 23, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 13, 2021

Dealership Rating
Employee Rating

Efficient, thoughtful staff never kept us waiting. Jason would call with updates and made sure to explain the new vehicle before we left the dealership. More

by HOFF.RANDS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jason Larner

Aug 23, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Jason and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 11, 2021

Dealership Rating
Employee Rating

Customer service is superb! Everyone was very informative, nice, and helpful. Al was very good at communicating us about our car during our 2 month wait for our new car order. More

by Michellevang
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain , Goran Filipovic

Aug 12, 2021

Heiser Toyota responded

Dear Michelle, Thank you for the positive feedback! We are thrilled to hear that you enjoyed your experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 07, 2021

Dealership Rating
Employee Rating

Excellent personnel. Jorge and Colt were outstanding and their service after the sale was exceptional. The car is top quality. The free carwash is an added bonus. More

by jakesportsgolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina

Aug 12, 2021

Heiser Toyota responded

Dear Jake, Thank you for the positive feedback! We are thrilled to hear that you enjoyed your experience with Jorgo and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 03, 2021

Dealership Rating
Employee Rating

Excellent customer service! Everyone i worked with made buying a new car a great experience! Heiser team Went above and beyond! ….. was very helpful and friendly! More

by LINDA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz , Bill Lawrence, Mike Marx

Aug 12, 2021

Heiser Toyota responded

Dear Linda, Thank you for the positive feedback! We are thrilled to hear that you enjoyed your experience with Bill and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 29, 2021

Dealership Rating
Employee Rating

No comments at this time. In fact you should remove this as indont even want to complete the survey now. I don't feel like writing this book. More

by DOMINIC.BANHAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Darrin Henry , Goran Filipovic

Aug 12, 2021

Heiser Toyota responded

Dear Dominic, Thank you for taking the time to leave us a 5-star review! We are pleased to see that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 28, 2021

Dealership Rating

This dealership is very kind and helpful. They are courteous and efficient. They have been understanding and thoughtful. They seemed to cover all my concerns. More

by ACSYSTEM3957
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Shahat Mohamed, Lorri Aiono-Dimoff , Goran Filipovic

Jul 29, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 27, 2021

Dealership Rating
Employee Rating

Great service!! Great staff!! Great experience!! This the 4th Toyota I have bought. The quality of the Toyota has kept me coming back to the store. More

by NYHUSJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Jason Larner, Jessica Phillips , Goran Filipovic

Jul 27, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 26, 2021

Dealership Rating
Employee Rating

Heiser Toyota is a great dealership with great sales help. Darin went above and beyond to help me purchase my car. The only issue I had was my used Camry was priced higher then a new one. But we worked More

by COYDRODEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Darrin and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 24, 2021

Dealership Rating
Employee Rating

Simply not happy with work! Body shop technician never saw my car. Was told my car would be repaired by a skilled technician. Not happy More

by MJKUBSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: James Hicks III, Chad Covert

Jul 27, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

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