Cory McConville
Cory McConville at BMW of Westlake

Cory McConville | Page 11

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

Contact Me
4.8
685 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

8 yrs, 3 mos

4.8

685 Reviews

Write a Review

685 Reviews of Cory McConville

January 10, 2026

Dealership Rating
Employee Rating

Assess the car before accusations are made by a non-technician. Dealership will not drive the car 5 miles down the road to a 65MPH speed zone for diagnosing. The courier and cashier are amazing. More

by C.watkins162
Recommend Dealer
No

Other Employees Tagged: Cory McConville

Jan 11, 2026

BMW of Westlake responded

Someone from our staff will be reaching out to you in the very near future.

January 09, 2026

Dealership Rating
Employee Rating

On time, efficient, finished when promised. Service area is excellent. My client advisor, Kelly Cavanagh is the best. I was a little disappointed on my last car purchase that I had to go to Car More

by JSLUPO
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Jan 11, 2026

BMW of Westlake responded

We appreciate you taking the time to leave us this feedback.

January 09, 2026

Dealership Rating
Employee Rating

I think a service advisor should greet customers as they drive into the service bay, and take the keys to get started working on the car. The customer lounge is awkwardly placed close to the cashier and you More

by margo2tx
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Jan 11, 2026

BMW of Westlake responded

We appreciate you taking the time to leave us this feedback.

January 03, 2026

Dealership Rating
Employee Rating

Cory was very helpful Cory was diligent in trying to solve a software issue for my car More

by PMANCINO
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Jan 05, 2026

BMW of Westlake responded

Thank you so much for your positive comments about Cory and BMW of Westlake!

January 03, 2026

Dealership Rating
Employee Rating

Thank you for vacuuming my car Cory takes good care of me. Everything is too expensive, however. But that's not Cory's fault. More

by GOODELLE
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Jan 05, 2026

BMW of Westlake responded

Thank you, and have a fantastic day!

January 02, 2026

Dealership Rating
Employee Rating

They are good relationship people. They have been dependable for services and for purchasing a new or used car. Jerry for buying a car and Cory for servicing the car, I just blew out a More

by MCNAMARA0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini , Cory McConville

Jan 05, 2026

BMW of Westlake responded

Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Westlake!

January 01, 2026

Dealership Rating
Employee Rating

Everything was done quickly and efficiently. And Cory was very pleasant to work with. and I would recommend them anytime. More

by geocic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2026

BMW of Westlake responded

Thank you, and have a fantastic day!

December 30, 2025

Dealership Rating
Employee Rating

Went in for a lug nut replacement, only took about 30 minutes and they did an inspection for me as well with a video. More

by AHORVATH.2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2026

BMW of Westlake responded

Thank you, and have a fantastic day!

December 29, 2025

Dealership Rating
Employee Rating

Service advisor was very dismissive, said he would give me a call back but never did. Had to bring the car in myself just for a week to be added to my wait. More

by shafer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 24, 2025

Dealership Rating
Employee Rating

It was a nice experience. It was professional, prompt They were accommodating to change the appointment time More

by BASHAR476
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Dec 26, 2025

BMW of Westlake responded

We're glad to hear you enjoyed your visit.

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