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Cory McConville

Overview Reviews (684) Inventory (201)

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Cory McConville

Cory McConville | Page 68

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8

684 Reviews

Overview Reviews (684) Inventory (201)

Dealership Experience

4 yrs, 11 mos

Industry Experience

8 yrs, 3 mos

4.8

684 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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684 Reviews of Cory McConville

October 28, 2021

Dealership Rating

Employee Rating

Easy access, scheduling, and quick service. Service center had coffee and wifi for convenience and working. center had coffee and wifi for convenience and working. More

by gene.oberst

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 28, 2021 -

BMW of Westlake responded

Thanks for the awesome review!

October 20, 2021

Dealership Rating

Employee Rating

Very professional and thorough. Always a pleasure to deal with. Look forward to dealing with them again. with. Look forward to dealing with them again. More

by Cgreen

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

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Oct 20, 2021 -

BMW of Westlake responded

Thanks for the positive feedback about the service team!

October 15, 2021

Dealership Rating

Employee Rating

Good service. I don’t want to write 15 words. still needed to write more needed to write more More

by ASNEMETH01

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 15, 2021 -

BMW of Westlake responded

Thanks for the positive review!

October 15, 2021

Dealership Rating

Employee Rating

Excellent service Always fun to visit the dealership. Professional staff and easy access for great service Professional staff and easy access for great service More

by MERIKEANE

Verified Customer

Recommend Dealer

Yes

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Oct 15, 2021 -

BMW of Westlake responded

Thanks for letting us know about your positive experience!

October 15, 2021

Dealership Rating

Employee Rating

Great service with quick turn-around time. Car was washed when it was done! Waiting room was perfect to do work while I waited. when it was done! Waiting room was perfect to do work while I waited. More

by dkbain4

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 15, 2021 -

BMW of Westlake responded

Thanks for the amazing review about your experience at BMW of Westlake!

October 13, 2021

Dealership Rating

Employee Rating

Not enough people to work. Have to wait on answers when you use a warranty seems like they don't like that. you use a warranty seems like they don't like that. More

by missbosslady59

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

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Oct 13, 2021 -

BMW of Westlake responded

Hello, we're sorry your visit didn't meet expectations. Like every industry, we are having to deal with delays and staff shortages from distributors and internally. We hope you'll give us another chance in the future. Please contact the service manager, Carl, at 440-887-0000 with any further comments or concerns. Thanks.

October 12, 2021

Dealership Rating

Employee Rating

A problem requiring a new part was discovered during the 12 month service appointment. The part came in quickly and the service was done quickly and it was all covered by the warranty. Cory did a great job 12 month service appointment. The part came in quickly and the service was done quickly and it was all covered by the warranty. Cory did a great job coordinating the process. More

by rriver

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 12, 2021 -

BMW of Westlake responded

Thanks for the fantastic review about Cory and BMW of Westlake!

October 05, 2021

Dealership Rating

Employee Rating

his cars are fantastic and his cervino is fast good service and the workers are attentive. service and the workers are attentive. More

by Victorcerritos12133

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

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Oct 05, 2021 -

BMW of Westlake responded

Thank you for the positive review about your experience!

September 23, 2021

Dealership Rating

Employee Rating

Cory was awesome! Cory was Awesome! Cory was awesome. Cory was awesome - again, awesome really! Cory was awesome - again, awesome really! More

by BSNOW3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 23, 2021 -

BMW of Westlake responded

Thanks for great review about Cory!

September 22, 2021

Dealership Rating

Employee Rating

When I showed up, they were ready for me. The service was great, and they were done 5 minutes early. was great, and they were done 5 minutes early. More

by BRIAN@BBWRECK.COM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Report | Print

Sep 22, 2021 -

BMW of Westlake responded

Thank you for this awesome review!

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