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Costas Hernandez
Costas Hernandez | Page 2
Service Advisor
Cobb County Toyota
2111 Barrett Lakes Blvd
Kennesaw, GA 30144
345 Reviews
345 Reviews
Write a Review345 Reviews of Costas Hernandez
July 02, 2026
Service advisor did not share a picture of the problem like he said he would, so had to just authorize a repair that I could have very easily performed. Had to speak to the service manager to have him get like he said he would, so had to just authorize a repair that I could have very easily performed. Had to speak to the service manager to have him get the advisor to email the picture. More
by DCA
Verified Customer
June 29, 2026
Service has declined lately and received wrong information about my vehicle. Not satisfied with their service information about my vehicle. Not satisfied with their service More
by ROBERTMIRANDABARAHONA
Other Employees Tagged: Austin Meek, Zach Claybrooks, Carlos Ortega, JC Cooper
June 28, 2026
Great service and value. Love how informed you keep your customers as the vehicle is getting serviced! Love how informed you keep your customers as the vehicle is getting serviced! More
by GREEN5FAMILY
Other Employees Tagged: Austin Meek, Katie Fuller, Zach Claybrooks, David Cobb, Carlos Ortega, JC Cooper, Simon Chan, Jeff Silvers, Bob Nascimento
June 08, 2026
Excellent attention, fast service, and very friendly staff. That's all I can say. Very Good staff. That's all I can say. Very Good More
by Gilbertooropeza
Other Employees Tagged: Carlos Ortega, Bob Nascimento
May 31, 2026
Those people have a serious issue. My terrible experience started when I went there to trade in my 2022 Camry for a 2025 Camry XSE Sport, simply because this location was the closest t My terrible experience started when I went there to trade in my 2022 Camry for a 2025 Camry XSE Sport, simply because this location was the closest to my home. They gave me a crazily low trade-in offer, even after I showed them a higher official evaluation from CarMax. Out of nowhere, the accounting manager insulted me, saying, “I know people like you—you keep asking for evaluations and will never buy anything.” Feeling completely harassed, I decided to leave. At that point, the salesperson actually grabbed my phone without my permission and tried to open my photos to delete pictures I had taken of their written evaluation. I left immediately after that violation of my privacy and bought the car from AutoNation Toyota instead, who gladly matched the fair CarMax price. Foolishly, I went back to Cobb County Toyota today just to get a tire changed. First, I found out that for a previous tire change, they completely ignored my warranty and forced me to pay full price for a duplicate tire. Then, they recommended replacing three more tires. When I told the tire department manager that I only wanted to replace one today and would budget for the rest later (since they estimated a staggering $350 per tire), he literally told me word-for-word: "If you don't have the money to change tires, why did you buy this car?" Are you guys serious? What is wrong with management here? What kind of customer service is this? I will never step foot in this place again—though I'm sure you don't even care. Stay far away from this dealership. More
by MIKE_MALEK
Other Employees Tagged: Katie Fuller, Jeff Silvers, Bob Nascimento
May 30, 2026
Costas was very accommodating and knowledgeable in what our vehicle needs for 90k service, he did a great job of explaining all the things our vehicle acquired during the service. our vehicle needs for 90k service, he did a great job of explaining all the things our vehicle acquired during the service. More
by FLORESJ11
Other Employees Tagged: JC Cooper
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