Costas Hernandez | Page 8
Service Advisor
Cobb County Toyota
2111 Barrett Lakes Blvd
Kennesaw, GA 30144
342 Reviews
Write a Review342 Reviews of Costas Hernandez
August 09, 2025
Clipped me for a tire. Typical dealership tactics. Toyota guard service plan is a scam. Would have been better off paying for the service myself. Typical dealership tactics. Toyota guard service plan is a scam. Would have been better off paying for the service myself. More
July 14, 2025
Everyone and everything was wonderful. Raven is a fantastic service advisor and I highly appreciate the professionalism and courtesy of the employees at Cobb County Toyota! Raven is a fantastic service advisor and I highly appreciate the professionalism and courtesy of the employees at Cobb County Toyota! More
Other Employees Tagged: Katie Fuller, Zach Claybrooks, Carlos Ortega, Simon Chan, Jeff Silvers , Zach Brown
July 12, 2025
Work was performed quickly, but they to get me to do a service that was performed 5000 miles earlier. Would be a repeat service not needed. service that was performed 5000 miles earlier. Would be a repeat service not needed. More
Other Employees Tagged: Katie Fuller, David Cobb
June 27, 2025
I somehow cracked the mud flap on my 2025 4 runner. It took two weeks to get an answer as to whether i needed a mud flap after paying $545 for a new one. I scheduled appt for first service and mud fla It took two weeks to get an answer as to whether i needed a mud flap after paying $545 for a new one. I scheduled appt for first service and mud flap removal after being advised I didn’t have to have one. Upon arrival, the gentleman I spoke with seemed to be very put out that I was there and said my service advisor (Carlos) was always off on Thursday. He advised that I did need the mud flap. Carlos had quoted $245 for labor but I was charged $54 after replacement. I have purchased four Toyotas from this dealership and never felt so unwelcome. I will say that Kyle at checkout was very pleasant. More
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