Courtney Devine | Page 12

My consultant Bob is great! I’ve been going to him for the past two leases. He’s very patience and not pushy. I’ve been going to him for the past two leases. He’s very patience and not pushy. More

by chrisle Verified Customer Verified Customer

Report | Print

I never dread going in for my service at Ferman Mini. Matthew was my service tech this time and i love catching up with him. He is most professional, personable and accommodating every single time! The Matthew was my service tech this time and i love catching up with him. He is most professional, personable and accommodating every single time! The consistency of The service department and Ferman Mini is above stellar. I am in gratitude and feel taken care of every time! Keep up the great personable professional and fun work! Yall are the best! More

by lizkieffer3 Verified Customer Verified Customer

Report | Print

They have always been fantastic. Always accommodating to my schedule, providing a loaner if I need one, and always clearly communicate what's needed urgently or eventually. I brin Always accommodating to my schedule, providing a loaner if I need one, and always clearly communicate what's needed urgently or eventually. I bring my car here to be checked anytime I may be forced to bring it somewhere else. Which is really only after collision repairs or windshield replacement. They catch what the others do not. If I could take my other manufacturer cars here I would. More

Report | Print

Courtney is the absolute best, she communicates via, text call and email. Explains the issues with my cars plainly and and provides options to deal with the issues. call and email. Explains the issues with my cars plainly and and provides options to deal with the issues. More

by Robert Davis Verified Customer Verified Customer

Report | Print

Horrible costumer service spoke originally was told that they don’t repair minis then told they could and drove 2 hours to drop off the car. Was not informed by Courtney that the wait for the rental car wou they don’t repair minis then told they could and drove 2 hours to drop off the car. Was not informed by Courtney that the wait for the rental car would take over 3 hours to then be stuck in rush hour traffic. Would not recommend this dealership More

by ZOEESTONE00 Verified Customer Verified Customer

Report | Print

I have always had excellent service from the Ferman service team. Matt, Courtney and the new guy (sorry I forget his name) provide outstanding service. And my salesman, Ryan, goes out of his way to int service team. Matt, Courtney and the new guy (sorry I forget his name) provide outstanding service. And my salesman, Ryan, goes out of his way to interact with my husband and myself in a meaningful way 4 years post sale. More

by nac284 Verified Customer Verified Customer

Report | Print

This was our second purchase from Ferman and the experience was wonderful again! Tony was awesome - had everything ready to go when we arrived. The “genius”, Leia, was so impressive- explained every experience was wonderful again! Tony was awesome - had everything ready to go when we arrived. The “genius”, Leia, was so impressive- explained everything about my new car in an easy to understand way. Her enthusiasm was infectious. Thanks to the entire team at Ferman. More

by pderidder9 Verified Customer Verified Customer

Report | Print

The service staff was Knowledgeable and respectful. Billing was explained and car was serviced on time. Billing was explained and car was serviced on time. More

by zikkimed Verified Customer Verified Customer

Report | Print

Dealership was about as stress free as you can be. Great selection of vehicles and super knowledgeable team. Dallas was fantastic to work with. Had an issue with the car the next day and they too Great selection of vehicles and super knowledgeable team. Dallas was fantastic to work with. Had an issue with the car the next day and they too care of it right away. Highly recommend Ferman Mini. More

by Seigeman Verified Customer Verified Customer

Report | Print

We are VERY happy with the Mini, the service and the experience. We had a follow up appointment to get the windows tinted and you were so kind and paid for my wife to go to lunch ch and back while she experience. We had a follow up appointment to get the windows tinted and you were so kind and paid for my wife to go to lunch ch and back while she waited. About and beyond. Thank you. 5 stars, very likely to recommend. More

by jasonvk73 Verified Customer Verified Customer

Report | Print