Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause | Page 7

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
179 Reviews
4.8

179 Reviews

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179 Reviews of Courtney Krause

February 16, 2026

Dealership Rating
Employee Rating

When I brought in my Truck for service I was met with the best service, Courtney Krause found out the problem with my truck and planed a repair. Then when the truck was in the shop her and the team working o More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 16, 2026

Dealership Rating
Employee Rating

Very professional service advisors friendly quick and great priced will definitely return in the future More

by Photographyandchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Koons White Marsh Chevrolet responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

February 13, 2026

Dealership Rating
Employee Rating

Great service! Courtney Hirsch (Krause) saw that I had GM rewards and that saved me lots of money. She is always nice and knowledgeable! Every time I go here everyo More

by Trina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

Koons White Marsh Chevrolet responded

Trina, we really appreciate this positive review! Thanks so much!

February 06, 2026

Dealership Rating
Employee Rating

Very Friendly And Understanding Customer Service. Extended Warranty is amazing!, and saves you money. Extremely Helpful and Courteous! Time efficient. More

by The Sconion Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2026

Koons White Marsh Chevrolet responded

Hi, we are delighted to see this rating! Have a great day!

February 06, 2026

Dealership Rating
Employee Rating

Always great service team members are very helpful and respectful I love the white marsh location More

by aroncarter1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

February 06, 2026

Dealership Rating
Employee Rating

Koons in white marsh has great customer service. The staff is very knowledgeable in responding to all concerns. The waiting area is always clean. Scheduling appointments is was easy to navigate. More

by tesher81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 03, 2026

Dealership Rating
Employee Rating

Friendly and helpful staff sales and service. Always looking out for the customers best interest. More

by ksantelli81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Floyd, Sidney Brooks

February 03, 2026

Dealership Rating
Employee Rating

Everything went extremely well at my last visit. They were all professional, courteous and knowledgeable. More

by t43kern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 31, 2026

Dealership Rating
Employee Rating

They were good and efficient came and gave me updates on the vehicle very professional More

by dougm21234
Recommend Dealer
Yes

Other Employees Tagged: George Zahariousdakis

Feb 04, 2026

Koons White Marsh Chevrolet responded

Hello dougm21234, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

January 29, 2026

Dealership Rating
Employee Rating

Courtney was very knowledgeable and she helped through the entire process. The issues were addressed and I had no other concerns. More

by edlover155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Koons White Marsh Chevrolet responded

edlover155, thank you for taking the time to leave us this positive review! Have a wonderful day!

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