Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause | Page 7

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
163 Reviews
4.8

163 Reviews

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163 Reviews of Courtney Krause

January 21, 2026

Dealership Rating
Employee Rating

Always use koons for service. Staff is always pleasant and helpful. Will use them again. More

by yolandablisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2026

Dealership Rating
Employee Rating

Service for an oil change and tire rotation was complete and prompt. However I needed to return to have the tire sensor reset More

by sbgreaver
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 19, 2026

Dealership Rating
Employee Rating

Courtney Hirsch is my go-to person for car issues. Anytime I need someone to help me figure out what I can do, she gets me in and out real quickly and often times helps with warranty coverage, repair More

by alessandro
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 19, 2026

Dealership Rating
Employee Rating

Best dealer in the area. Sales and service are both fantastic. Honest pricing and no games. I recommend this dealer to everyone. More

by robert.croxton
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sidney Brooks

January 19, 2026

Dealership Rating
Employee Rating

Courtney was very helpful during the recall process and kept me updated whenever she had more information. More

by jtrapani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 16, 2026

Dealership Rating
Employee Rating

Every time bring car to service center, always some kind of damage that occurs. Not acceptable. More

by davidblackwell123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 18, 2026

Koons White Marsh Chevrolet responded

Hello Mr. Blackwell, thank you for your time detailing your experience with me today. I look forward to assisting you further next week. Sincerely, Christian

January 16, 2026

Dealership Rating
Employee Rating

Great place ! Showed up at my appointment time, to have my 5,000 mile first service done. They were polite, and informative, the whole process took no more than a More

by dave91004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 09, 2026

Dealership Rating
Employee Rating

We were supposed to get an e-mail of our service rendered, but we didn't would you see that we get one? Thanks Paula Harvey More

by gpharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Zahariousdakis

Jan 11, 2026

Koons White Marsh Chevrolet responded

Thank you Ms. Harvey, its on the way. Sincerely, Christian

January 09, 2026

Dealership Rating
Employee Rating

I was very happy with the service received. The service advisor was very friendly and knowledgeable and ensured that I knew they were there for me. More

by cookingwithron
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 06, 2026

Dealership Rating
Employee Rating

EXCELLENT LOVE IT THEY REALLY CARE ABOUT THE CUSTOMER DONT CHANGE KOONS FOR NOTHING TOTALLY RECOMMENDED More

by jazgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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