Courtney Mearns
Courtney Mearns at Family Hyundai

Courtney Mearns | Page 4

Customer Care Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
43 Reviews
4.5

43 Reviews

Write a Review

43 Reviews of Courtney Mearns

October 28, 2022

Dealership Rating
Employee Rating

Everyone was so friendly,Mr. Mayweather went out of his way to accommodate us in the rain. Only one thing I have to say, this buying process takes forever the dealership need to More

by TATA1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, Al Pellizzeri, Scott Lupo , Joe Panici

Oct 28, 2022

Family Hyundai responded

It's great to hear that Mayweather was so helpful to you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 19, 2022

Dealership Rating
Employee Rating

Great service and personnel. Questions I asked were answered quickly and correctly.agency is willing to work with their customers. More

by MOISOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George "Skip" Hasenjaeger

Oct 19, 2022

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 12, 2022

Dealership Rating
Employee Rating

Great to deal with. No pressure to purchase and friendly. I highly recommend them for your purchase! More

by ojp5505
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon Garreffa, Joe Panici, Sharon Romero

Oct 12, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

September 23, 2022

Dealership Rating
Employee Rating

Excellent customer service rep assisted assisted us with our vehicle She was very knowledgeable, helpful and customer oriented. More

by DGPUFUNT
Recommend Dealer
Yes

Other Employees Tagged: Sonata Bartkus, Shannon Garreffa, Octavien Johnson, Haley Nebelski

Sep 25, 2022

Family Hyundai responded

Thanks for sharing your experience with Family Hyundai. Octavien, Courtney, and our team appreciate your business and hope to see you again soon!

September 19, 2022

Dealership Rating
Employee Rating

The service is ok but to long of a wait for want be do for you More

by bettyaustin87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 23, 2022

Family Hyundai responded

We're sorry to hear about your experience, Betty, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 18, 2022

Dealership Rating
Employee Rating

Ignorant staff,wait times. Nothing gets resolved. They don't give you a rental car, after spending $52,000 on a car. My 2021 palisade is rusting, pulling to the side and I hav More

by Snobunny71
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 22, 2022

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 11, 2022

Dealership Rating
Employee Rating

I really enjoyed my experience at Family Hyundai. The staff was very nice, knowledgeable. I would definitely recommend Family Hyundai to friends and family. More

by SKEEN1120
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Kim DeVries , Joe Panici

Sep 12, 2022

Family Hyundai responded

Thank you! Kim and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

September 03, 2022

Dealership Rating
Employee Rating

From the internet sales specialists (Shannon, Courtney & Haley), to Mayweather the salesperson that met me when I walked in and ultimately helped me close the deal, to Al the tire & wheel guy, to Joe the fi More

by sonjevity1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, Al Pellizzeri , Shannon Garreffa, Haley Nebelski, Joe Panici

Sep 05, 2022

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 23, 2022

Dealership Rating
Employee Rating

The only problem I had was the fog light bracket wasn't replaced. I was told it would be. More

by robert.saxton
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, TJ Schmitt

Aug 24, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business, Robert, and hope to see you again soon!

August 10, 2022

Dealership Rating
Employee Rating

Family Hyundai was very professional and very clean I enjoyed the service. Thank your reply. More

by robert.saxton
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh

Aug 12, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

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