Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 4

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
543 Reviews
4.9

543 Reviews

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543 Reviews of Craig Douglas

August 02, 2025

Dealership Rating
Employee Rating

Great people great service great prices. Fast reliable on time good communications car returned clean. More

by DLALOMIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

August 02, 2025

Dealership Rating
Employee Rating

Keep up the good work Ganley Ford Norton Ohio. Thank you for your excellent service… More

by Dnice1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2025

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 29, 2025

Dealership Rating
Employee Rating

Go see Joe if you need a vehicle! Him and Ganley are top notch people to deal with! More

by edwardviolett01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman, Matt Palffy , Joe Peticca

Jul 29, 2025

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

July 26, 2025

Dealership Rating
Employee Rating

Very nice and helpful people. The dealership was also very clean. Will recommend to others. More

by Richardah2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Massolini , Joe Peticca

Jul 26, 2025

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

July 15, 2025

Dealership Rating
Employee Rating

My experience with Ken Ganley Ford in Norton was excellent! I received top rated customer service in a friendly family oriented atmosphere. My salesperson Franco helped to make things run smooth a More

by Leah38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Jul 16, 2025

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 19, 2025

Dealership Rating
Employee Rating

Great experience at KG Ford Norton. Called ahead and the Kia was waiting when we arrived. Franco was professional and knowledgable. Thank you! More

by ameyer828
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Jun 19, 2025

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 18, 2025

Dealership Rating
Employee Rating

John was very professional, followed up when needed and followed through with his promises. Found the vehical I wanted and was knowledgeable! Thank you More

by HANSENK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

Jun 19, 2025

HANSENK responded

John has maintained contact, after the sale! Which is above what most sales people I have dealt with in the past with other Dealerships! Very satisfied with John and sales management!

June 13, 2025

Dealership Rating
Employee Rating

Very knowledgeable. Very helpful. Very informative. We really like dealing with Joe. We will recommend Joe to our friends. More

by Joe Freno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Jun 13, 2025

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

June 13, 2025

Dealership Rating
Employee Rating

Two words formally describe Desmond Norvell and the staff at Ken Ganley Ford in Norton, Ohio. The words are simple and easy to remember. Ready... Here we go... THE BEST! From the moment you walk in the front More

by topstorad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 09, 2025

Dealership Rating
Employee Rating

Jack and Franco are great. Happy with my new Maverick and I will send everyone I know in to see them. Best car buying experience and couldn't be happier! More

by Maverick123
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 09, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

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