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Craig Toddy
Craig Toddy, Sales, Diesels Direct a Division of Fiat Strongsville
5.0

Craig Toddy

Sales

Diesels Direct a Division of Fiat Strongsville

11800 Pearl Rd
Strongsville, OH 44136

Contact Me

Enjoy Bass fishing, And my English Bulldog Matilda

Dealership Experience

2 yrs, 7 mos

Industry Experience

21 yrs, 10 mos

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21 Reviews of Craig Toddy

October 15, 2018

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"Very Patient"

- PitDaddy

I had a very tough and unique situation. Craig was extremely patient and willing to work with me. Let's say my deal brought a lot of drama. Long story short, should have just come here first. Next truck is definitely coming from these guys. Thanks Craig!

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Yes

May 20, 2018

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"Terrible absolutely disgusted"

- DieselDirectcheets

We bought the truck on May 4th, and on the way home less than 6 hours at broke down. We've had to have it towed to a reputable Ford dealer to find out what was wrong with it. After several attempts of trying to talk to someone at diesel direct and get them to make it right it has been a joke. The Ford dealer that we took the truck to says it needs a new transmission and a torque converter. The dealer sold us a truck with a 100% guaranteed on the truck. The truck is now been sitting for weeks at a Ford dealer because they want to go cheap and don't want to pay for the repairs. They also want us to tow it back at our cost. Everything has been put back on us period yet we bought a good truck we thought with a 100% guarantee and an extended warranty. Only to have the extended warranty that we bought have them come in and say that the transmission was bad from day one and they will not want it. I am sick and tired of the Run rounds back and forth. If you're a good dealership you step up and do the right things. And this is all I've asked I've asked them diesel direct to treat me the way they want to be treated the way they would treat their mother. If this is the way they would treat their mother I am disgusted with all of them. And God help them. When the truck broke down it could have been repaired that week and back to us and less than 5 days. But instead we're going on week 3 with no truck. I've had to do rentals and other things. I sent had to hire an attorney and this will be taken care of the legal way. I recently found out Ohio has a law that is very interesting. All I want is our truck take him back to the dealer and give us our money back. Or be good businessman and good men like they're supposed to and step up and pay the 4500 and some dollars plus all the towing plus all the aggravation and get this over with. If this is the way they treat their mother I cannot believe all I want is the same thing that anyone else would want. Make the vehicle like the way it's supposed to be. I've also since found out that it cannot pass we bought the truck on May 4th, and on the way home less than 6 hours it broke down. We've had to have it towed to a rapid before dealer to find out what was wrong with it. After several attempts of trying to talk to someone at diesel direct and get them to make it right and has been a joke. The Ford dealer that we took the truck to says it needs a new transmission and date or converter. The dealer sold us a truck with a 100% guaranteed on the truck. The truck has now been sitting for weeks at a Ford dealer because they want to go cheap and don't want to pay for the repairs. They also want us to tow it back at our cost. Everything has been put back on us. Yet we bought a good truck we thought with a 100% guaranteed and and extended warranty. Only to have the extended warranty that we bought have them come in and say that the transmission was bad from day one and they will not want it. I am sick and tired of the runaround back and forth. If you're a good dealership you step up and do the right things. And this is all I've asked I've asked them diesel direct to treat me the way they want to be treated the way they would treat their mother. If this is the way they would treat their mother I am disgusted with all of them. And God help them. When the truck broke down it could have been repaired that we come back to us and less than 5 days. But instead we're going all week 3 with no truck. I've had to do rentals and other things. I've sent had to hire an attorney and this will be taken care of the legal way. I've recently found out the Ohio has a law that is very interesting. All I want is our truck take him back to the dealer and give us our money back. Or be good businessman and good men like they're supposed to and step up and pay the 4500 and some dollars plus all the towing plus all the aggravation and get this over with. If this is the way they treat their mother I cannot believe all I want is the same thing that anyone else would want. Make the vehicle right the way it's supposed to be. I've also since found out that it could not pass a Pennsylvania safety inspection whatsoever now we will have to spend more money to get the truck up to code for an inspection that we told was 100% a good truck. I would not recommend anybody buying anything from them not even a popsicle. They are not people of the word and they are not people that can be trusted at all. We have been put frustrated and put out so much on something it was supposed to be so simple and over and done with again like I said treat us the way you want to be treated. The way you would want to treat your mother

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No

March 19, 2018

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"Great experience awesome Truck !"

- Chevy Silverado 1500

Craig was extremely helpful and was great to work with. Dawn in finance worked to get me a great rate. I can’t thank them enough for helping me get my Awesome Chevy Tuck. I would recommend this dealership to everyone.

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Yes

Other Employees Tagged: Dawn B

February 07, 2018

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"Great service by Craig Toddy and team. Buy w confidence. "

- William Frez

Craig and the team were easy to work with and very accommodating. I purchased the vehicle on first meeting Craig and took possession two days later. Good support from Mike in financing too. I recommend you visit Craig for your next vehicle.

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Yes

January 27, 2018

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"Excellent selection & customer service "

- Pat

I recently traded in my truck for a new f350 & fiat had exactly what I was looking for. Craig our salesman knew exactly what I was looking for & found me the best possible deal for what I wanted. Mike the finance officer worked tirelessly with the bank on my trade in & loan approval & everyone there was as friendly & professional as you could ask for.

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Yes

Other Employees Tagged: Rick Shuba, Michael DeSalvo

January 26, 2018

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"Bought used Ford F-250 "

- gmonrad

I talked to multiple salesmen that were able to help me with my decision! Salesmen answered my questions quickly and after business hours. The salesman met me outside and the truck was ready to test drive!

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Yes

Other Employees Tagged: Michael DeSalvo, Ron Kapis

January 24, 2018

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"Cross country CTS V"

- 2006ctsv

I saw a used Cadillac CTS V on the internet and called about it. I talked to Craig Toddy, he was direct and told me about the car honestly. It is a uses 2006. I put $500 down to hold the car and bought a plane ticket. Craig picked me up at the airport. He is a good guy. I test drove the car and we worked on a final price which wasn't a painful experience like the usual dealership experience. He fed me lunch while waiting on paperwork. Then the dreaded finance/ paperwork came. It was amazing and pain free. Dawn their finance lady was on point and quick. They got me on the road with a carwash and a full tank of gas. Overall my best of many dealership experiences!

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Yes

Other Employees Tagged: Dawn B

January 22, 2018

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"Best experince in the auto world ive had."

- jesse12

I've gone to many dealerships looking for the right one and once I got here my dream vehicle was mine. Thanks Craig and everyone.

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Yes

Other Employees Tagged: Dawn B

January 16, 2018

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"Craig toddy help me get a truck and made sure it was all go."

- Greg

Was a good dealer ship and help me get in my truck and made sure that is was all good to go. Craig toddy is a nice guy and was easy to work with and made sure my mom was happy with the deal as well.

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Yes

December 17, 2017

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"Great "

- Platinum 1615

First they have a big selection of diesel trucks. The salesman was very nice and not to pushy. That is usually a big factor in me buying a vehicle. Overall a great experience.

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Yes

Other Employees Tagged: Rick Shuba, Dawn B

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