Crystal Fisher | Page 9

Needed hub caps, got them ordered, picked up, fit great. Crystal was excellent to deal with when I ordered my hub caps. She kept me up to speed on when they were ordered, and emailed me when each part came i Crystal was excellent to deal with when I ordered my hub caps. She kept me up to speed on when they were ordered, and emailed me when each part came in. As soon as the order was complete she emailed and we coordinated a good time for me to come in and pick them up. I appreciated her staying on top of the order for me because I had other things I had to do while waiting for them to come in. I never had to call and ask the status of the order she had me informed and it was great. Thanks Crystal. More

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Parts Department In early November 2017, a storm blew through the Cumberland Va area and knocked out one of our travel trailer windows. I contacted Dodd RV in Yorktown In early November 2017, a storm blew through the Cumberland Va area and knocked out one of our travel trailer windows. I contacted Dodd RV in Yorktown where I purchased the camper and spoke with a young lady named Crystal Wigginton. Crystal asked me to send her all the dimensions and pictures of the camper and window via email and she would locate the part number, availability and price. By the next afternoon Crystal replied with all the info and options. Upon placing my order for the new window, Crystal provided me an update every couple of days until the window arrived. Can’t ask or expect anything more than how Dodd RV treats its customers. Excellent customer service, great attitude from all of the employees we’ve dealt with from the time we made our original purchase. We recommend Dodd RV to all our family, friends and anyone reading these reviews. More

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Outstanding Customer Service They were willing to work with our time schedule and to help us customizing our RV. They promptly answered all of our questions and concerns. The wa They were willing to work with our time schedule and to help us customizing our RV. They promptly answered all of our questions and concerns. The walk through of the RV and its components was thorough and informative. Any issues during the walk through were addressed immediately or we were given a completion date. More

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My new camper They answered all my questions about my new camper. I bought a camper from them in 2011. They were the first place I visited for a replacement camper. They answered all my questions about my new camper. I bought a camper from them in 2011. They were the first place I visited for a replacement camper. More

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Awesome From...Just Looking to Living the Dream!! The very first time we walked into Dodds, over two years ago, we were shown around, let us look, knowing that we had a house to sell first before buy The very first time we walked into Dodds, over two years ago, we were shown around, let us look, knowing that we had a house to sell first before buying. When the house sold we had done our research and Shane led us in the direction of what we were looking for. Just a few weeks later we have closed on our new adventure, led through by a wonderful team, and are living our Dream! Thank you so much! More

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An amazing Journey From the start when we looked at the travel trailer to the day we pulled it off their lot our Journey was AMAZING. My husband and I were impressed wit From the start when we looked at the travel trailer to the day we pulled it off their lot our Journey was AMAZING. My husband and I were impressed with each step of the Journey and everyone we met on our way. Thank you Dodd RV More

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great experiance from shopping to delivery from Scott, Arnold and Dean all were knowledgeable, honest and really cared about us. The entire dealership at Dodd is clean, organized and very well from Scott, Arnold and Dean all were knowledgeable, honest and really cared about us. The entire dealership at Dodd is clean, organized and very well staffed. I would recommend them to anyone looking to purchase an RV, from a folks just starting out in camping to those full timers out there! Dean and Lori More

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Best Customer Service We felt appreciated the moment we arrived and they took care of us from start to finish. They treat us like they want our business for life and not j We felt appreciated the moment we arrived and they took care of us from start to finish. They treat us like they want our business for life and not just for the initial sale. More

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Very informative Staff had good knowledge of Rvs very pleasant to work with.i felt very comfortable and like I was part of their family.im a happy camper Staff had good knowledge of Rvs very pleasant to work with.i felt very comfortable and like I was part of their family.im a happy camper More

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Got the camper we wanted A great place to buy a camper. This was the second camper we have bought from Doddrv. The camper we wanted had been sold , but with their inventory we A great place to buy a camper. This was the second camper we have bought from Doddrv. The camper we wanted had been sold , but with their inventory we found a used one of the same make and model much cheaper. Sales and service are helpful and friendly. More

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