Crystal Thompson
Crystal Thompson at Toyota of Cleveland

Crystal Thompson

Finance Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
374 Reviews

After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.

5.0

374 Reviews

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Dealership Experience

4 yrs, 10 mos

Industry Experience

20 yrs, 4 mos

Languages Spoken

English English

375 Reviews of Crystal Thompson

July 02, 2025

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My wife and I recently purchased a Toyota GR86 from this dealership. The experience was very good. Our Sales Team were Michael and Mike, and they were excellent! Crystal performed the financing, and she w More

by jconyers51
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Recommend Dealer
Yes

July 01, 2025

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We recently purchased a used Mazda CX-9 from Toyota of Cleveland and the experience was wonderful. Very little pressure to purchase quickly. The salesperson, Callaway Covington was very attentive and quic More

by Jam1880
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Recommend Dealer
Yes

Other Employees Tagged: Callaway Covington

June 30, 2025

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I was dreading starting the search for my next car, but my experience at Toyota of Cleveland was great! Kenny Jones was really helpful, knowledgeable, and not pushy at all. My car buying experience was ver More

by Alison M.
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Recommend Dealer
Yes

Other Employees Tagged: Kenny Jones

Jun 30, 2025

Toyota of Cleveland responded

Alison, we're delighted to hear that Kenny and Crystal made your car buying experience pleasant at Toyota of Cleveland! Enjoy every moment with your new 4Runner!

June 30, 2025

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Callaway was my salesman. Fantastic. ten out of ten, definitely would recommend. Fifteen words now. More

by weirdcellodude
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Recommend Dealer
Yes
Jul 01, 2025

Toyota of Cleveland responded

We really appreciate you taking the time to leave Toyota of Cleveland this awesome review, thank you!

June 17, 2025

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There was no pressure at all. Everyone was transparent and clear in delivering the information. Hospitality was also natural and added to the ease the process. More

by Swiftlea006
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Recommend Dealer
Yes
Jun 18, 2025

Toyota of Cleveland responded

Hi Lea! Thank you for sharing your experience with us at Toyota of Cleveland! We're delighted to hear that our team's transparency and hospitality made the process smooth for you. We appreciate your feedback and hope to see you again in the future!

June 13, 2025

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I was in the need to purchase a vehicle for my granddaughter. A close friend of mine's brother, Kenny Jones, works at Toyota of Cleveland so I gave him a call. Kenny was not available but I was tr More

by trubright
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kenny Jones, Laurie Hughes

Jun 16, 2025

Toyota of Cleveland responded

We're delighted to hear about your positive experience at Toyota of Cleveland! It's great that Laurie, Kenny, and Crystal were able to assist you in finding the perfect Toyota Camry for your granddaughter. Thank you for recommending us so highly - we're here if you need anything else!

June 08, 2025

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Alfred Odister is a phenomenal salesman! He goes above and beyond for his customers. He is professional, knowledgeable, polite, and prompt. His promptness was so appreciated as we are long More

by Countsfamily
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Recommend Dealer
Yes

Other Employees Tagged: Alfred Odister

Jun 09, 2025

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that Alfred Odister and our team have consistently provided a family-like experience. Your loyalty means the world to us, and we look forward to serving you again in the future! Safe travels!

June 07, 2025

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We wanted to write a review on Toyota of Cleveland and our outstanding sales representative Gregg Bain. As we decided between a couple of Toyota models, Gregg was very patient with us; he was very attenti More

by rosettedc
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Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Gregg Bain

Jun 09, 2025

Toyota of Cleveland responded

Thank you for sharing your wonderful experience with Toyota of Cleveland! We're delighted to hear that Gregg, Crystal, and Monte provided such attentive service and made the process smooth. It's fantastic to know our team could meet your needs and deliver the exact RAV4 Hybrid you wanted. We appreciate your recommendation and look forward to serving you again in the future!

May 31, 2025

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All of our expectations were met by the dealership and the personnel we came in contact with. Very professional and customer oriented. More

by bmurdock
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Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Austin Calfee

Jun 02, 2025

Toyota of Cleveland responded

We're delighted to hear that our team at Toyota of Cleveland met all your expectations with professionalism and a customer-oriented approach. Thank you for the kind words!

May 30, 2025

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If you're looking to work with a guy who knows his stuff, definitely go see Kenny Jones at Toyota of Cleveland! Along with Kenny, Mike Covington is sure to give you the best deals and rates around. To end ou More

by chelsea.garron
Sales Price Transparency
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Recommend Dealer
Yes
May 30, 2025

Toyota of Cleveland responded

Thank you for the glowing recommendation! We're delighted to hear that Kenny, Mike, and Crystal provided such a fantastic experience at Toyota of Cleveland. Enjoy your new 4Runner!

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