Crystal Thompson

The staff are all very courteous and helpful. Even changing my mind several times. They all were very patient. I felt I was getting very good treatment Even changing my mind several times. They all were very patient. I felt I was getting very good treatment More

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We loved working with them! They go above and beyond to make sure you’re happy with your purchase and they are happy to help if you have any questions regarding any of the high They go above and beyond to make sure you’re happy with your purchase and they are happy to help if you have any questions regarding any of the high tech features! We also loved working with Kenny Jones and Crystal Thompson!! we highly recommend them if your looking at getting a new or used Toyota vehicle any time soon! More

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The best friend dealership I have ever been all salesman and financing staff was so nice and helpful Caleb Craig was very knowledgeable if he had questions he went and got help Tyler Reetledse was very help and financing staff was so nice and helpful Caleb Craig was very knowledgeable if he had questions he went and got help Tyler Reetledse was very helpful to look up Vehicles we could afford help us get financing on our vehicle and Crystal Thompson was very helpful with our Financial signed and was very nice and friendly More

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I recently bought a used truck at Toyota of Cleveland. Kenny Jones was the sales associate that worked with me along with Stockton Coffey as the sales manager and Crystal Thompson handled the finances. I Kenny Jones was the sales associate that worked with me along with Stockton Coffey as the sales manager and Crystal Thompson handled the finances. I can say enough about how easy they were to work with. I never felt pressured or like they were trying to hide anything. I was looking for a truck and they had one they wanted to sale so we just sat down and talked about it. It was just a good experience all the way through the process. I’m really pleased with the truck that I bought and I feel like I got a good deal on it. Thank’s guys. Keep up the good work. More

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Matthew Frady was my salesman. He was very helpful and patient answering all my questions. It has been 14 years since I bought a car so it was all new to me. He didn't make me feel He was very helpful and patient answering all my questions. It has been 14 years since I bought a car so it was all new to me. He didn't make me feel pressured to buy. I would recommend him to anyone that was in the market for a car! More

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Excellent Experience! Gregg and Crystal were efficient, patient, & understanding of all my needs. They helped accommodate & alleviate specific details surrounding my shopp Gregg and Crystal were efficient, patient, & understanding of all my needs. They helped accommodate & alleviate specific details surrounding my shopping circumstances. They positioned me for happiness & success in my beautiful new 4Runner as well as equipped me with security packages for a worry-free future. I appreciate their help tremendously & am thrilled with my purchase! Thank you! :•) More

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Had a great experience working with Kenny Jones and Crystal Thompson, one of the best dealership experiences I have ever had! Crystal Thompson, one of the best dealership experiences I have ever had! More

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Ian is wonderful sales associate! I came in Monday morning, right after opening, in freezing temps. He greeted me without being pushy and listened to what I wanted. I was looking for I came in Monday morning, right after opening, in freezing temps. He greeted me without being pushy and listened to what I wanted. I was looking for a SUV or medium sized pickup for my almost 16 year old son. I gave Ian my budget and what I was looking for. After just a few minutes, I was called away to another dealership my wife was at. While my wife was discussing numbers with this other dealership, Ian texted me a link to a Hyundai Santa Fe that he found on his lot. Long story short, we came back to TOC later that day and purchased the Santa Fe he had found for us. Ian understood the assignment and came through for us. He is very personable and friendly, and when I am ready to purchase a pickup for myself in the near future, I will contact him for assistance. More

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Toyota helped me a lot in finding the car for me and working out a great deal! I would 10/10 refer anyone there to buy a new or used car! working out a great deal! I would 10/10 refer anyone there to buy a new or used car! More

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Toyota of Cleveland is a great place to purchase a vehicle. Everyone that I dealt with was extremely polite and helpful. Thank you everyone, I love my tacoma. vehicle. Everyone that I dealt with was extremely polite and helpful. Thank you everyone, I love my tacoma. More

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