

After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.
Read more363 Reviews
Write a ReviewDealership Experience
4 yrs, 8 mos
Industry Experience
20 yrs, 2 mos
Languages Spoken
English
363 Reviews of Crystal Thompson
May 16, 2025
Mike was awesome. He is a laid back dude but he was really great to work with. He went above and beyond at every turn. Even when the deal was finalized he went out of He is a laid back dude but he was really great to work with. He went above and beyond at every turn. Even when the deal was finalized he went out of his way to help me out. 10 out of 10 would recommend! More
Other Employees Tagged: Joey Abdullah, Madison Guy, Mike Burr
May 15, 2025
Austin was a great help to us. He asked and listened to what we were looking for. He found what we wanted quickly and made the process quick and easy! Austin was very friendly. Cry He asked and listened to what we were looking for. He found what we wanted quickly and made the process quick and easy! Austin was very friendly. Crystal in finance was very friendly and explained everything and made the process simple. Highly recommend them if you are looking for a vehicle! More
Other Employees Tagged: Stockton Coffey, Austin Calfee
May 13, 2025
Found what I was no looking for Toyota RAV4. Toyota is known for its durability, and service. This is my husband and my 3rd Toyota to enjoy. Toyota is known for its durability, and service. This is my husband and my 3rd Toyota to enjoy. More
Other Employees Tagged: Shane DeFoor, Austin Calfee
April 25, 2025
Dealt with this group for years,the whole family,Great people service and sales department people service and sales department More
Other Employees Tagged: Tom Trout, Josh Howard, Angelia Caronia , Shane
April 19, 2025
Excellent service, friendly staff, smooth buying process—highly recommend this dealership for your next vehicle! process—highly recommend this dealership for your next vehicle! More
Other Employees Tagged: Ethan Thompson, Shannon McCormick
April 19, 2025
I have bought two vehicles from Toyota of Cleveland and have loved the experience each time. There are so many great people willing to help make you happy. I would highly recommend them. have loved the experience each time. There are so many great people willing to help make you happy. I would highly recommend them. More
Other Employees Tagged: Shane DeFoor, Logan Maddox
April 14, 2025
Alfred was great! Super energetic made the car buying process fun! Knew his stuff was patient with questions this was my first car I’ve ever purchased on my own. Alway Super energetic made the car buying process fun! Knew his stuff was patient with questions this was my first car I’ve ever purchased on my own. Always was honest and upfront and helped me find deals where he could! He was great, definitely will be purchasing any future vehicles from his as well. Drove 6 hours to buy the car I’ve been dreaming of since I was 16 and it was the smoothest best experience I’ve had! More
Other Employees Tagged: Alfred Odister, Alfred Odister
April 14, 2025
Very friendly staff and service is excellent. They advised an approximate time to take for the service and usually completed earlier. The dealership is top notch and and the sales staff will wo They advised an approximate time to take for the service and usually completed earlier. The dealership is top notch and and the sales staff will work hard to fit a vehicle within your budget. I would highly recommend this dealership to anyone looking for a vehicle. More
Other Employees Tagged: Monte' Burney, Tyler Ratledge, Mike Covington, Caleb Lewis
April 13, 2025
We have purchased 5 vehicles from this location and it’s always such a great experience. The staff is always so nice and helpful. Special shoutout to Matt Frady, Kenny Jones, and Crystal Thompson for making always such a great experience. The staff is always so nice and helpful. Special shoutout to Matt Frady, Kenny Jones, and Crystal Thompson for making us feel like family and going above and beyond to put us in the vehicle we wanted. More
Other Employees Tagged: Tom Trout, Justin Chretien, Jason Keith, Justice Goodner, Matthew Frady, Angelia Caronia, Kenny Jones
April 04, 2025
I have purchased many vehicles from this dealership and will continue due to their exceptional customer service and their second to none service department. If anyone is shopping for a vehicle, this is th will continue due to their exceptional customer service and their second to none service department. If anyone is shopping for a vehicle, this is the place to go! More
Other Employees Tagged: Tyler Ratledge, Caleb Lewis , Monte Burney
