Crystal Thompson

I recently bought a used truck at Toyota of Cleveland. Kenny Jones was the sales associate that worked with me along with Stockton Coffey as the sales manager and Crystal Thompson handled the finances. I Kenny Jones was the sales associate that worked with me along with Stockton Coffey as the sales manager and Crystal Thompson handled the finances. I can say enough about how easy they were to work with. I never felt pressured or like they were trying to hide anything. I was looking for a truck and they had one they wanted to sale so we just sat down and talked about it. It was just a good experience all the way through the process. I’m really pleased with the truck that I bought and I feel like I got a good deal on it. Thank’s guys. Keep up the good work. More

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Matthew Frady was my salesman. He was very helpful and patient answering all my questions. It has been 14 years since I bought a car so it was all new to me. He didn't make me feel He was very helpful and patient answering all my questions. It has been 14 years since I bought a car so it was all new to me. He didn't make me feel pressured to buy. I would recommend him to anyone that was in the market for a car! More

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Excellent Experience! Gregg and Crystal were efficient, patient, & understanding of all my needs. They helped accommodate & alleviate specific details surrounding my shopp Gregg and Crystal were efficient, patient, & understanding of all my needs. They helped accommodate & alleviate specific details surrounding my shopping circumstances. They positioned me for happiness & success in my beautiful new 4Runner as well as equipped me with security packages for a worry-free future. I appreciate their help tremendously & am thrilled with my purchase! Thank you! :•) More

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Had a great experience working with Kenny Jones and Crystal Thompson, one of the best dealership experiences I have ever had! Crystal Thompson, one of the best dealership experiences I have ever had! More

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Ian is wonderful sales associate! I came in Monday morning, right after opening, in freezing temps. He greeted me without being pushy and listened to what I wanted. I was looking for I came in Monday morning, right after opening, in freezing temps. He greeted me without being pushy and listened to what I wanted. I was looking for a SUV or medium sized pickup for my almost 16 year old son. I gave Ian my budget and what I was looking for. After just a few minutes, I was called away to another dealership my wife was at. While my wife was discussing numbers with this other dealership, Ian texted me a link to a Hyundai Santa Fe that he found on his lot. Long story short, we came back to TOC later that day and purchased the Santa Fe he had found for us. Ian understood the assignment and came through for us. He is very personable and friendly, and when I am ready to purchase a pickup for myself in the near future, I will contact him for assistance. More

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Toyota helped me a lot in finding the car for me and working out a great deal! I would 10/10 refer anyone there to buy a new or used car! working out a great deal! I would 10/10 refer anyone there to buy a new or used car! More

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Toyota of Cleveland is a great place to purchase a vehicle. Everyone that I dealt with was extremely polite and helpful. Thank you everyone, I love my tacoma. vehicle. Everyone that I dealt with was extremely polite and helpful. Thank you everyone, I love my tacoma. More

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Dustin shrader helped us out alot . Quick ,easy , and informative. Everything was a breeze . They knew all the answers of the questions I had to ask , and knew alot about the cars they Quick ,easy , and informative. Everything was a breeze . They knew all the answers of the questions I had to ask , and knew alot about the cars they sell More

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Best dealership, I've bought 2 here, and will buy again. They go above and beyond to get your business they are the best!! They go above and beyond to get your business they are the best!! More

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Matt was very helpful. Toyota Cleveland did amazing to get us the payments we needed. Toyota Cleveland did amazing to get us the payments we needed. More

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