Crystal Thompson
Crystal Thompson at Toyota of Cleveland

Crystal Thompson

Finance Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
363 Reviews

After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.

5.0

363 Reviews

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Dealership Experience

4 yrs, 8 mos

Industry Experience

20 yrs, 2 mos

Languages Spoken

English English

363 Reviews of Crystal Thompson

May 16, 2025

Dealership Rating
Employee Rating

Mike was awesome. He is a laid back dude but he was really great to work with. He went above and beyond at every turn. Even when the deal was finalized he went out of More

by Richardstitzer
Sales Price Transparency
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Recommend Dealer
Yes
May 16, 2025

Toyota of Cleveland responded

Richardstitzer, we're delighted to hear that Mike provided such exceptional service at Toyota of Cleveland! Your recommendation means a lot to us. Thanks for sharing your experience!

May 15, 2025

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Austin was a great help to us. He asked and listened to what we were looking for. He found what we wanted quickly and made the process quick and easy! Austin was very friendly. Cry More

by Heathlw26
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Stockton Coffey, Austin Calfee

May 16, 2025

Toyota of Cleveland responded

Heathlw26, we're delighted to hear that Austin and Crystal made your experience at Toyota of Cleveland smooth and enjoyable. Thank you for recommending us! If there's anything else we can do for you, just let us know!

May 13, 2025

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Found what I was no looking for Toyota RAV4. Toyota is known for its durability, and service. This is my husband and my 3rd Toyota to enjoy. More

by crossfamily1845
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shane DeFoor, Austin Calfee

May 14, 2025

Toyota of Cleveland responded

Thank you for choosing Toyota of Cleveland! We're delighted to hear that you're enjoying your third Toyota and appreciate the trust you've placed in us. Enjoy every mile with your new RAV4!

April 25, 2025

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Dealt with this group for years,the whole family,Great people service and sales department More

by Bill
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Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Josh Howard, Angelia Caronia , Shane

Apr 28, 2025

Toyota of Cleveland responded

Bill, thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels! - The Toyota of Cleveland Team

April 19, 2025

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Excellent service, friendly staff, smooth buying process—highly recommend this dealership for your next vehicle! More

by Brooksgibson
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Recommend Dealer
Yes
Apr 21, 2025

Toyota of Cleveland responded

Thank you for recommending Toyota of Cleveland! We're delighted to hear that our team provided excellent service and a smooth experience. Enjoy your new vehicle!

April 19, 2025

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I have bought two vehicles from Toyota of Cleveland and have loved the experience each time. There are so many great people willing to help make you happy. I would highly recommend them. More

by nmann78
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Recommend Dealer
Yes

Other Employees Tagged: Shane DeFoor, Logan Maddox

Apr 21, 2025

Toyota of Cleveland responded

Thank you for your continued support and recommendation! We're delighted to hear that you've had great experiences with us at Toyota of Cleveland and we look forward to seeing you again in the future!

April 14, 2025

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Alfred was great! Super energetic made the car buying process fun! Knew his stuff was patient with questions this was my first car I’ve ever purchased on my own. Alway More

by Lexijo
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Alfred Odister, Alfred Odister

Apr 14, 2025

Toyota of Cleveland responded

Lexijo, we're delighted to hear that Alfred made your first car purchase such a memorable experience at Toyota of Cleveland! It's fantastic that his energy and honesty helped you find the perfect vehicle. Safe travels in your dream car!

April 14, 2025

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Very friendly staff and service is excellent. They advised an approximate time to take for the service and usually completed earlier. The dealership is top notch and and the sales staff will wo More

by Donalosi
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Recommend Dealer
Yes
Apr 14, 2025

Toyota of Cleveland responded

Donalosi, we're delighted to hear that you had such a positive experience with our team at Toyota of Cleveland. Thank you for recommending us and highlighting the efforts of our staff! We look forward to assisting you again in the future.

April 13, 2025

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We have purchased 5 vehicles from this location and it’s always such a great experience. The staff is always so nice and helpful. Special shoutout to Matt Frady, Kenny Jones, and Crystal Thompson for making More

by wavans2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2025

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that Matt, Kenny, and Crystal made each purchase feel special. We appreciate your loyalty and look forward to serving you again in the future!

April 04, 2025

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I have purchased many vehicles from this dealership and will continue due to their exceptional customer service and their second to none service department. If anyone is shopping for a vehicle, this is th More

by Donalosi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Ratledge, Caleb Lewis , Monte Burney

Apr 07, 2025

Toyota of Cleveland responded

Donalosi, thank you for your continued support and kind words about Toyota of Cleveland! We're delighted to hear that our customer service and service department have consistently met your expectations. Looking forward to serving you again in the future!

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