Crystal Thompson | Page 2

A month late and a dollar short. We went to Toyota of Cleveland at the end of July after our Tahoe made its last ride. Toyota of Cleveland was actually the 4th dealership we went to We went to Toyota of Cleveland at the end of July after our Tahoe made its last ride. Toyota of Cleveland was actually the 4th dealership we went to that week. Austin Calfee met us at the gate and had the vehicle I was interested in pulled to the front lot. The vehicle, unfortunately, did not look as well as it did in photos and whenever I expressed my disappointment, Austin didn’t hesitate to go grab their sales manager, Mike Covington. We had a lengthy conversation about what it was that I wanted and thankfully, we were able to work it out to a lower price to cover the marks and scuffs. Austin went on the test drive with us and he was incredible the entire trip. He was very patient and sweet and was an absolute delight to talk to. I never felt “pressured” nor rushed as you do at many dealership. They were able to work with us on diff financing that were comparable to what we were quoted through our credit union and I’m beyond happy with our purchase. If it weren’t so far away, I would definitely use them again for all of our services and repair. More

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The people and deal. They where very kind to me. Answered ever question. My car is great. They where very kind to me. Answered ever question. My car is great. More

by SUSAN3075 Verified Customer Verified Customer

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Everyone was very helpful and made me feel welcomed. Ethan. Crystal and Justin plus Roscoe was very helpful in making my decision. Ethan. Crystal and Justin plus Roscoe was very helpful in making my decision. More

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Truly pleasant sales experience. Daegan provided all of the information needed for us to make a decision about the car without making us feel pressured. Though he is 46 years young Daegan provided all of the information needed for us to make a decision about the car without making us feel pressured. Though he is 46 years younger than me I felt comfortable dealing with him and I sensed that he was comfortable as well. Our age difference was not an issue. I would recommend him and the dealership. More

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I love this dealership! We have purchased 2 vehicles from them and we have only had wonderful experiences. We have purchased 2 vehicles from them and we have only had wonderful experiences. More

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This is my second time purchasing a vehicle with Toyota of Cleveland. My husband also purchased one previously. Every experience has been wonderful! Thank you! of Cleveland. My husband also purchased one previously. Every experience has been wonderful! Thank you! More

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Did a really good job finding us a 4Runner. Appreciate his efforts over the time we were looking for a good used car Appreciate his efforts over the time we were looking for a good used car More

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Austin calfee is amazing he helped me with my leasing a vehicle and wasnt pushy on what vehicles but he is a great person to work with vehicle and wasnt pushy on what vehicles but he is a great person to work with More

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The dealership was pristne clean. Even when it was busy there was always someone sweeping and cleaning. Even when it was busy there was always someone sweeping and cleaning. More

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It's been many years since we've been to a dealership for a vehicle. With that being said I was scared, nervous and doubtful that we would find what we were looking for. We told Tyler what exactly we wanted a vehicle. With that being said I was scared, nervous and doubtful that we would find what we were looking for. We told Tyler what exactly we wanted and we got lucky ! The exact truck we wanted was there . Tyler, Crystal and and everyone who had a hand in getting us in my dream truck thank you from the bottom of my heart ❤️ I will for sure tell anyone and everyone all about the exceptional service, amazing friendly staff at Toyota of Cleveland! You guys Rock !!! More

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