Crystal Thompson | Page 2

I've used Toyota of Cleveland for about 9 years and have always had a great experience with them. I've had 3 leases with them, the last of which I'm buying. On that note, Austin was very helpful with buying always had a great experience with them. I've had 3 leases with them, the last of which I'm buying. On that note, Austin was very helpful with buying out my lease. He seemed very knowledgeable and professional and took the time to run the numbers on several variations of the options available to help me make the most informed decision possible and for that I'm thankful. Crystal in finance was equally helpful and patent with me finalizing the loan. I also have to thank Angelia in the service department. She was very helpful and informative when I had specific maintenance related questions about my new vehicle. The staff at Toyota of Cleveland have always been kind and professional and I can't think of a single bad interaction with them all the way from the sales and reception staff to the financial and service department. I would definitely recommended them to friends and family looking to get into a new or used Toyota or to service their existing vehicle. More

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Jorge Alvarez was very professional and so warm. Wonderful person Stockton Coffee connected on a personal level with past experience Shane Defoor was wonderful Crystal Thompson was very inform Wonderful person Stockton Coffee connected on a personal level with past experience Shane Defoor was wonderful Crystal Thompson was very informative and knowledgeable in extended warranty information. All around a great group of people. More

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Matt provided one of the best car-buying experiences I’ve ever had. He was professional, honest, knowledgeable, and made the entire process smooth from start to finish. There was never any pressure, just gen ever had. He was professional, honest, knowledgeable, and made the entire process smooth from start to finish. There was never any pressure, just genuine help and great customer service. He answered all of my questions, kept everything straightforward, and made sure I was comfortable every step of the way. If you’re looking for someone who truly cares about his customers and goes above and beyond, ask for Matt. Highly recommend! More

by DUSTIN57 Verified Customer Verified Customer

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Helpful and friendly staff with great prices and selection of vehicles. I will definitely return to this dealership. selection of vehicles. I will definitely return to this dealership. More

by chrisanddeanahensley Verified Customer Verified Customer

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Everyone from the receptionist, Makayla, I think was her name, to Michael, to Cameron went above and beyond to help me. Best experience I’ve ever had with an auto dealer, by far. name, to Michael, to Cameron went above and beyond to help me. Best experience I’ve ever had with an auto dealer, by far. More

by BDKELLY81 Verified Customer Verified Customer

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Salesman very friendly, professional, and attentive. The service department is first class too. I love Toyota of Cleveland and will stop here first in my new car search every time! The service department is first class too. I love Toyota of Cleveland and will stop here first in my new car search every time! More

by MPOORE6 Verified Customer Verified Customer

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Great people and was upfront with pricing. No complaints from me whatsoever. Easy to deal with. No complaints from me whatsoever. Easy to deal with. More

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I recently purchased a new Tacoma and had a great experience working with Dustin. He made the entire process smooth and straightforward, and I really appreciated his professionalism, honesty, and cle experience working with Dustin. He made the entire process smooth and straightforward, and I really appreciated his professionalism, honesty, and clear communication. Everyone at Cleveland Toyota was friendly and easy to work with, which made the experience even better. I’m very happy with my purchase and will definitely continue doing business with this dealership in the future. More

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They went above and beyond for us. .I am in love with my new Camry .I am in love with my new Camry More

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Great people that, know their business. I would recommend this place to anyone. The sales person who helped me was great very knowledgeable of the car and the Toyota life style. I would recommend this place to anyone. The sales person who helped me was great very knowledgeable of the car and the Toyota life style. More

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