Crystal Thompson

Tyler and everyone at Toyota of Cleveland are amazing. I could not be happier with the service and deals that I received, buying a new vehicle can be very stressful and I would recommend this place to any I could not be happier with the service and deals that I received, buying a new vehicle can be very stressful and I would recommend this place to anyone. Crystal Thomson heard my dream and made it come true! Sales manager Jason and even the GM Monte were absolutely amazing. THANK YOU ☺️ More

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It had been 10 years since I purchased a new "used" SUV. I live in Dallas, Georgia and my son typically finds the vehicle for me then I drive and purchase it. This was a last minute, last day of the month I live in Dallas, Georgia and my son typically finds the vehicle for me then I drive and purchase it. This was a last minute, last day of the month purchase and I only had a few hours to seal the deal. I was looking for a 2021 Toyota Highlander Platinum. My son called after seeing exactly the make & model I was looking for and my husband & I took off to look at it and test drive it. To my surprise, it was perfect. Not only did Mike Covington and his son, Michael Dylan hooked me up, Ms. Crystal was a rockstar as well. I was very impressed with everyone I met that day and this was such an easy process for me. GOOD JOB GUYS! KENDA JOHNSON, DALLAS, GEORGIA More

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This is my second vehicle with Toyota of Cleveland. Very helpful and courteous. Worked hard to find just the right vehicle!!! Austin kept me informed throughout it all, and did so with a super attitud Very helpful and courteous. Worked hard to find just the right vehicle!!! Austin kept me informed throughout it all, and did so with a super attitude. Highly recommend. More

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They are very friendly and listen to what you want in a vehicle then try to find what fits your needs. vehicle then try to find what fits your needs. More

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My wife and I recently purchased a Toyota GR86 from this dealership. The experience was very good. Our Sales Team were Michael and Mike, and they were excellent! Crystal performed the financing, and she w dealership. The experience was very good. Our Sales Team were Michael and Mike, and they were excellent! Crystal performed the financing, and she was very friendly and professional. They were all friendly and knowledgeable. I would highly recommend to anyone interested in buying a car. More

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We recently purchased a used Mazda CX-9 from Toyota of Cleveland and the experience was wonderful. Very little pressure to purchase quickly. The salesperson, Callaway Covington was very attentive and quic Cleveland and the experience was wonderful. Very little pressure to purchase quickly. The salesperson, Callaway Covington was very attentive and quick to answer our questions, and if he didn't know the answer, he found the information for us. Crystal Thompson, our finance manager was kind and patient answering all our questions. We look forward to working with them in the future. More

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I was dreading starting the search for my next car, but my experience at Toyota of Cleveland was great! Kenny Jones was really helpful, knowledgeable, and not pushy at all. My car buying experience was ver my experience at Toyota of Cleveland was great! Kenny Jones was really helpful, knowledgeable, and not pushy at all. My car buying experience was very pleasant! Thanks Kenny! Crystal Thompson helped us with the sales and warranty materials and she was very knowledgeable, thorough, and helpful. Thanks Crystal! I am enjoying the 4Runner! More

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Callaway was my salesman. Fantastic. ten out of ten, definitely would recommend. Fifteen words now. Fantastic. ten out of ten, definitely would recommend. Fifteen words now. More

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There was no pressure at all. Everyone was transparent and clear in delivering the information. Hospitality was also natural and added to the ease the process. Everyone was transparent and clear in delivering the information. Hospitality was also natural and added to the ease the process. More

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I was in the need to purchase a vehicle for my granddaughter. A close friend of mine's brother, Kenny Jones, works at Toyota of Cleveland so I gave him a call. Kenny was not available but I was tr granddaughter. A close friend of mine's brother, Kenny Jones, works at Toyota of Cleveland so I gave him a call. Kenny was not available but I was transferred to Laurie Hughes. I talked to her for some time and described what I was looking for, a low milage Camry. She told me she worked closely with Kenny and would relay the information. She sent me an "ipacket" on the Camry and I made arrangements to visit the dealership. I loved the car and Kenny spent time with me discussing how to get the "title" in another person's name. We went on a drive and Kenny showed me all of the systems on the car. Kenny introduced me to Crystal Thompson who spent time helping me complete the necessary paperwork. She also spent time going over the extended warranty options available on this car. All in all, a most enjoyable experience, a dealership a would recommend without reservation. More

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