Laurie Hughes

Alfred was great! Everyone that handled my purchase was amazing! Highly recommend Royota of Cleveland Everyone that handled my purchase was amazing! Highly recommend Royota of Cleveland More

by lizc317 Verified Customer Verified Customer

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A month late and a dollar short. We went to Toyota of Cleveland at the end of July after our Tahoe made its last ride. Toyota of Cleveland was actually the 4th dealership we went to We went to Toyota of Cleveland at the end of July after our Tahoe made its last ride. Toyota of Cleveland was actually the 4th dealership we went to that week. Austin Calfee met us at the gate and had the vehicle I was interested in pulled to the front lot. The vehicle, unfortunately, did not look as well as it did in photos and whenever I expressed my disappointment, Austin didn’t hesitate to go grab their sales manager, Mike Covington. We had a lengthy conversation about what it was that I wanted and thankfully, we were able to work it out to a lower price to cover the marks and scuffs. Austin went on the test drive with us and he was incredible the entire trip. He was very patient and sweet and was an absolute delight to talk to. I never felt “pressured” nor rushed as you do at many dealership. They were able to work with us on diff financing that were comparable to what we were quoted through our credit union and I’m beyond happy with our purchase. If it weren’t so far away, I would definitely use them again for all of our services and repair. More

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Toyota was quick and very friendly. They were not pushy. They gave the facts. Callaway and Taylor were great! They were not pushy. They gave the facts. Callaway and Taylor were great! More

by rebecca9151988 Verified Customer Verified Customer

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The Team at Toyota of Cleveland knocked it out of the park! From the start, communication was great. I purchased the vehicle I wanted, for a fair price and was in an out of the dealership in less than park! From the start, communication was great. I purchased the vehicle I wanted, for a fair price and was in an out of the dealership in less than 30 minutes. It's worth the drive to Toyota of Cleveland for your next vehicle purchase More

by peyjack1 Verified Customer Verified Customer

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Great staff excellent help with getting us what we wanted and great deal on pricing and great deal on pricing More

by NBULLINGTON8 Verified Customer Verified Customer

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It was organized, efficient, well stocked, Clean, Professional, Friendly, Helpful. Caleb Craig, Tyler Rutledge and Taylor Alton were awesome to work with. Professional, Friendly, Helpful. Caleb Craig, Tyler Rutledge and Taylor Alton were awesome to work with. More

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HiCallaway,first hi means honor and integrity. You and the dealership have been very good to me and my family about our car.We solidly appreciated the whole year and 3 months. Thank you for your You and the dealership have been very good to me and my family about our car.We solidly appreciated the whole year and 3 months. Thank you for your help.We are both me and Cammie disabled now and have to have a good dependable transportation vehicle.Thanks again! More

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Everyone was fantastic. I absolutely hate the vehicle I bought and am disgusted with my myself. Worst decision I've ever made. The people at the dealership were 100% great I absolutely hate the vehicle I bought and am disgusted with my myself. Worst decision I've ever made. The people at the dealership were 100% great though. More

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I cannot say enough about how incredibly helpful and kind Josh was. An absolutely stellar experience. I will be recommending all of my friends in the area to him. Sincerely grateful. Josh was. An absolutely stellar experience. I will be recommending all of my friends in the area to him. Sincerely grateful. More

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I was in the need to purchase a vehicle for my granddaughter. A close friend of mine's brother, Kenny Jones, works at Toyota of Cleveland so I gave him a call. Kenny was not available but I was tr granddaughter. A close friend of mine's brother, Kenny Jones, works at Toyota of Cleveland so I gave him a call. Kenny was not available but I was transferred to Laurie Hughes. I talked to her for some time and described what I was looking for, a low milage Camry. She told me she worked closely with Kenny and would relay the information. She sent me an "ipacket" on the Camry and I made arrangements to visit the dealership. I loved the car and Kenny spent time with me discussing how to get the "title" in another person's name. We went on a drive and Kenny showed me all of the systems on the car. Kenny introduced me to Crystal Thompson who spent time helping me complete the necessary paperwork. She also spent time going over the extended warranty options available on this car. All in all, a most enjoyable experience, a dealership a would recommend without reservation. More

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