Curt McHenry

This dealership and it's wonderful employees were so easy to work with. Our sales person, Estevan Rosas was focused on us getting what we really wanted. He discerned what we wanted in a car, and set out to m to work with. Our sales person, Estevan Rosas was focused on us getting what we really wanted. He discerned what we wanted in a car, and set out to make it happen. We could not be more pleased with this dealership or its staff. My husband and I agree that this was the most enjoyable car purchase we've ever experienced in our 75 years! Great cars, great dealership, and wonderful staff. More

Helpful 0

Report | Print

They were very inviting and made us feel like we were important and welcome. Very courteous. important and welcome. Very courteous. More

Helpful 0

Report | Print

Extremely happy with my new vehicle. The process of purchasing a new vehicle is always grueling; this was no different. It took 4 hours from the time we arrived at the dealership until w The process of purchasing a new vehicle is always grueling; this was no different. It took 4 hours from the time we arrived at the dealership until we drove off in our new car. I work in a field where we are constantly reviewing systems and processes to find ways to be more efficient. I encourage Tucson Subaru to dive deep in to the new car purchasing process; in my opinion there are definitely areas that can be improved upon. More

Helpful 0

Report | Print

Pleasant buying experience with the Tucson Subaru dealership. My sales representative, Monica, was knowledgeable, professional, & friendly. dealership. My sales representative, Monica, was knowledgeable, professional, & friendly. More

Helpful 0

Report | Print

Recently my wife and I purchased a 2024 Ascent and traded in a 2021 Outback. The entire purchasing process was exemplary, starting with our salesman Mike Habib. Mike made us feel at home and had answers at in a 2021 Outback. The entire purchasing process was exemplary, starting with our salesman Mike Habib. Mike made us feel at home and had answers at every turn. Mike introduced us to Curt who assisted with pre-signature discussions and he was friendly, welcoming and put us at ease. Traci Robert’s handled the paperwork and we were all fast friends, paperwork was a breeze. We came back after purchase for protectant application and Mike caught us and we had a great conversation. We also met Darla Muckley who is the Subaru wiz and taught us lots of tips and tricks. My wife and I have had nothing but high praises for any team member that has ever assisted us, Thank you for being a business that has the guts to put customer service first. Sincerely, Joseph and Casey More

Helpful 0

Report | Print

The whole experience of buying a new vehicle was made so much easier because of Jason, our salesperson. He was patient, knowledgeable and easy going - he was able to answer all of our questions and really much easier because of Jason, our salesperson. He was patient, knowledgeable and easy going - he was able to answer all of our questions and really took the time we needed to help make us feel comfortable with our purchase. Tucson Subaru, as a whole, is a very comfortable, (no pressure), dealership to visit. Everyone we worked with was great! Jennifer was very easy to work with, as well! Great sense of humor and great explanations when it came to the financing (again, no pressure)! Thank you, Tucson Subaru! More

Helpful 0

Report | Print

It was a nice experience. Everyone that I worked was super. Yes I would do it again. Everyone that I worked was super. Yes I would do it again. More

Helpful 0

Report | Print

Debbie Bravo came high recommed to us by our family. Debbie Bravo was great, she knew the vehicles, she listened to us and she didn't pressure us at all. I would highly recommend Debbie!! Traci Roberts Debbie Bravo was great, she knew the vehicles, she listened to us and she didn't pressure us at all. I would highly recommend Debbie!! Traci Roberts in the finance dept was also great and very easy to work with. It was a pleasure working with these two ladies!! More

Helpful 0

Report | Print

Great service. Joseph was very good in taking us through the entire selling and buying processes and demonstrated how to access information needed. His expertise wa Joseph was very good in taking us through the entire selling and buying processes and demonstrated how to access information needed. His expertise was very much valued in not only getting the paperwork ready but in demonstrating the cars features. His patience and personality were valued and appreciated. Thanks, Eva and Alfredo More

Helpful 0

Report | Print

Happy with the vehicle but the service was poor. We bought a used Subaru and they scratched the vehicle significantly while it was being detailed. When pointing this out they first denied it and the We bought a used Subaru and they scratched the vehicle significantly while it was being detailed. When pointing this out they first denied it and then said they would mail touch up paint. When the paint never arrived, we called back over a month later and had to request a second time. Never once did they apologize for scratching the vehicle, no responsibility was ever taken. They also forgot to send the title and never apologized. Our family has purchased 5 Subarus (two new and three used) over the past 14 years....I will not go back. Acknowledging a mistake would have gone a long way. More

Helpful 0

Report | Print